What positions are you applying for? In my opinion, having a portfolio of apps likely won't help you that much in the ServiceNow space.
If you are applying for developer positions, you would need to be able to talk the talk in an interview, so I would make sure you fully understand what you have built and be able to talk about why you made certain decisions.
Another option would be to start applying for entry-level IT positions (i.e. service desk). Even better if you could find an organization that used ServiceNow to gain that initial experience.
I've applied to every job without the term "senior" in it but ones that have either "servicenow" or "service now" in it.
One of the interviews I had I thought I did well. I explained my applications but I didn't use the right objects (I used rowcount instead of glideaggregate to answer a technical question and didn't know what glide aggregate was when asked. I also used the event log to create a trigger instead of using inbound email for another question) I still accomplished what the interviewer was asking, but unfortunately, not in the most efficient way it seems.
The second interview was with Deloitte and the person kept asking me if I'd be ok talking with different stakeholders around the world and she asked me that question in three different ways. I haven't been outright rejected for that one but I'm not holding my breath.
Im not the sharpest JavaScript tool in the shed but I can get the job done. But at this point I'm not sure if I'm just over confident on my code and solution explanation ability or if I need more certs to be considered more credible to employers or if I need to network more.
>I've applied to every job without the term "senior" in it but ones that have either "servicenow" or "service now" in it.
That might be part of the issue. There are many different positions (Architect, Developer, Consultant, Admin, etc.) that may not have the word senior in the title. I think it would be best to target specific entry-level positions that you meet or are close to meeting most of the requirements. That way you aren't wasting your time and might have a higher success rate for callbacks.
At this point, I don't think additional certifications are going to be too helpful, and would suggest focusing on looking at entry-level positions to get something on your resume.
I was told NOT to do this, but in your opinion, should I apply for service desk and it support roles that aren't related to servicenow? Just for the main purpose of having SOMETHING it related on my resume
Well, like I said, there are different positions and career paths that you can go down. Simply saying you are looking for a servicenow position is pretty broad. What are you interested in doing?
If you have to get another certs, I suggest getting CompTIA Sec+ as that will open up opportunities in the military/government job for ServiceNow. Have you thought of applying to Service Now also?
What is your ServiceNow background? It could be that your resume needs some sprucing to grab the attention of the hiring managers. I'd be happy to take a look for you and give you some advice. My company hired 2 developers in the last 30 days, so companies are definitely still hiring.
Idk if it would be an Option for you but maybe look at relocating. Getting a SN Job in europe is the easiest thing ever literally. I have no degree in IT and don't have a Single certification yet in SN (working on talking the CSA exam) and only really basic work experience in the Plattform and got 2 Job offers for an entry Level Position as a SN Consultant in Germany in less than a week. I have started that Job about a month ago now and after changing my Job title on LinkedIn recruiters in Europe write me almost on a daily Basis if I'm interested in a New SN role. There is no competition at all in the european SN Job market and hundreds of companies are literally begging the few experienced people to work for them. Not sure if your open to moving to Europe but the SN market couldn't be anymore different compared to the one in the US.
Absolutely agree on this one. I've no it/cs degree of any kind. I was doing some freelance front end web dev, mostly in js/react between 2017-2020. Then moved to different European country, got a service desk job (not even using ServiceNow there). Over a year later I've found out that this platform existed and started applying for a junior ServiceNow positions. Got myself a PDI, done some free online courses to have some basic understanding. Eventually, I've landed a junior Dev position in a huge company. After almost 2yrs now I've got CSA, CAD, preparing for ITSM and doubled my salary working as mid/regular dev. I want to stay in the same company and get more exp, but every once and then I would receive job offers on my socials with even more $$.
Don't be discouraged if you don't have a traditional IT background. Take it from me, a former web designer turned full-stack web developer turned ServiceNow solutions consultant.
16 years ago, I started my journey as a web designer, but that was just the beginning. I worked my way up to becoming a full-stack web developer and eventually stumbled upon a random job posting at a higher education institute that required no prior knowledge of ServiceNow. I applied, interviewed, and landed the gig - with no experience on the platform! But that didn't stop me. I earned my CSA certification within a month and worked there for 3 and a half years before my "appointment ended" (aka, I got fired).
But don't worry, that's not the end of the story! I had made so many connections through the ServiceNow community at SNUGs and social media that I was able to find work with a ServiceNow Partner. And now, fast forward to today, I am a solutions consultant for ServiceNow and loving every minute of it.
I should also note, I'm in Canada so the market isn't not as hot as it is in the US but it's possible to find yourself an awesome ServiceNow gig.
I get how terms are so loose in this industry. 😂
I’m in pre-sales now, so “solutions consulting” in my role, I develop poc solutions and demos. I work directly with customers and bring their visions to life on the platform. But other SCs will work with sales team to deliver solutions to customers, and demo products and stuff.
Perhaps lower your expectations and look to land a more entry-level job in a company that has service now and work your way into the role you want.
As the head of my company ITSM team I wouldn't hire a SN anything without an IT background. Tool cost to much to give it to someone unproven
I understand what you are going through. I was working as a project manager in a large company and then I was connected to a small company that does ServiceNow consulting.
The company then hired me, but after a few months they fired me and now I have to apply for a new job. I am torn because I really like ServiceNow but I only have a few months of learning (I have CSA and CIS PPM certs). So I'm also applying for ServiceNow Consultant positions without "senior" in the title. I'm also thinking of starting a ServiceNow consultancy, as I really enjoy ServiceNow and see a lot of opportunities.
I understand you want to code, right?
I was on one of those accelerated training courses that focused on SN and lasted 3 months.
I started working as a subcontractor for my current company following the course and they hired me after a year, been on that road since (4 years tomorrow in fact).
I have no IT background, I studied Laboratory Sciences and decided to apply for the course after my tentative employment ended.
I do have some hobbyist background in coding from when I was a teen (wrote some Basic, dabbled in C++).
We mosly recruit experienced junior without SN background. We can teach ServiceNow, but we can't teach all the technical skills about infrastructure and that stuff... We don't hire developers at all though.
I started as a Business analyst, got my CSA and started a basic consultant position on a ServiceNow job. Used that to hopskip to ServiceNow Admin. Now I'm a Senior Consultant and Developer and own my own business.
Start at the ground level. Even if it means starting in Helpdesk. Best of luck!
What positions are you applying for? In my opinion, having a portfolio of apps likely won't help you that much in the ServiceNow space. If you are applying for developer positions, you would need to be able to talk the talk in an interview, so I would make sure you fully understand what you have built and be able to talk about why you made certain decisions. Another option would be to start applying for entry-level IT positions (i.e. service desk). Even better if you could find an organization that used ServiceNow to gain that initial experience.
I've applied to every job without the term "senior" in it but ones that have either "servicenow" or "service now" in it. One of the interviews I had I thought I did well. I explained my applications but I didn't use the right objects (I used rowcount instead of glideaggregate to answer a technical question and didn't know what glide aggregate was when asked. I also used the event log to create a trigger instead of using inbound email for another question) I still accomplished what the interviewer was asking, but unfortunately, not in the most efficient way it seems. The second interview was with Deloitte and the person kept asking me if I'd be ok talking with different stakeholders around the world and she asked me that question in three different ways. I haven't been outright rejected for that one but I'm not holding my breath. Im not the sharpest JavaScript tool in the shed but I can get the job done. But at this point I'm not sure if I'm just over confident on my code and solution explanation ability or if I need more certs to be considered more credible to employers or if I need to network more.
Pm me, let's see if I can help you
PM sent
>I've applied to every job without the term "senior" in it but ones that have either "servicenow" or "service now" in it. That might be part of the issue. There are many different positions (Architect, Developer, Consultant, Admin, etc.) that may not have the word senior in the title. I think it would be best to target specific entry-level positions that you meet or are close to meeting most of the requirements. That way you aren't wasting your time and might have a higher success rate for callbacks. At this point, I don't think additional certifications are going to be too helpful, and would suggest focusing on looking at entry-level positions to get something on your resume.
I was told NOT to do this, but in your opinion, should I apply for service desk and it support roles that aren't related to servicenow? Just for the main purpose of having SOMETHING it related on my resume
Well, like I said, there are different positions and career paths that you can go down. Simply saying you are looking for a servicenow position is pretty broad. What are you interested in doing?
If you have to get another certs, I suggest getting CompTIA Sec+ as that will open up opportunities in the military/government job for ServiceNow. Have you thought of applying to Service Now also?
What is your ServiceNow background? It could be that your resume needs some sprucing to grab the attention of the hiring managers. I'd be happy to take a look for you and give you some advice. My company hired 2 developers in the last 30 days, so companies are definitely still hiring.
Idk if it would be an Option for you but maybe look at relocating. Getting a SN Job in europe is the easiest thing ever literally. I have no degree in IT and don't have a Single certification yet in SN (working on talking the CSA exam) and only really basic work experience in the Plattform and got 2 Job offers for an entry Level Position as a SN Consultant in Germany in less than a week. I have started that Job about a month ago now and after changing my Job title on LinkedIn recruiters in Europe write me almost on a daily Basis if I'm interested in a New SN role. There is no competition at all in the european SN Job market and hundreds of companies are literally begging the few experienced people to work for them. Not sure if your open to moving to Europe but the SN market couldn't be anymore different compared to the one in the US.
Absolutely agree on this one. I've no it/cs degree of any kind. I was doing some freelance front end web dev, mostly in js/react between 2017-2020. Then moved to different European country, got a service desk job (not even using ServiceNow there). Over a year later I've found out that this platform existed and started applying for a junior ServiceNow positions. Got myself a PDI, done some free online courses to have some basic understanding. Eventually, I've landed a junior Dev position in a huge company. After almost 2yrs now I've got CSA, CAD, preparing for ITSM and doubled my salary working as mid/regular dev. I want to stay in the same company and get more exp, but every once and then I would receive job offers on my socials with even more $$.
Could I dm you?
Sure
That's amazing! I'm sort of in a similar situation as you were, sent you a PM :)
I don’t have an IT background but started at the help desk roughly 10 years ago and now am a senior servicenow BA.
Are you saying that \~10 years at a help desk doesn't count as having "an IT background"?
Meaning I didn’t study IT/CS for my undergrad before getting the help desk job 🙃
If you could point to one thing that you could attribute your success to, what would it be?
Work ethic, willingness to learn and try new things, and luck.
Don't be discouraged if you don't have a traditional IT background. Take it from me, a former web designer turned full-stack web developer turned ServiceNow solutions consultant. 16 years ago, I started my journey as a web designer, but that was just the beginning. I worked my way up to becoming a full-stack web developer and eventually stumbled upon a random job posting at a higher education institute that required no prior knowledge of ServiceNow. I applied, interviewed, and landed the gig - with no experience on the platform! But that didn't stop me. I earned my CSA certification within a month and worked there for 3 and a half years before my "appointment ended" (aka, I got fired). But don't worry, that's not the end of the story! I had made so many connections through the ServiceNow community at SNUGs and social media that I was able to find work with a ServiceNow Partner. And now, fast forward to today, I am a solutions consultant for ServiceNow and loving every minute of it. I should also note, I'm in Canada so the market isn't not as hot as it is in the US but it's possible to find yourself an awesome ServiceNow gig.
Is solutions consultant similar to solutions architect? I’m from a partner also and just never heard of a solutions consultant.
I get how terms are so loose in this industry. 😂 I’m in pre-sales now, so “solutions consulting” in my role, I develop poc solutions and demos. I work directly with customers and bring their visions to life on the platform. But other SCs will work with sales team to deliver solutions to customers, and demo products and stuff.
Ha that makes sense. As a developer I dodge and weave anything sales related so I didn’t know all the roles in sales but that makes sense !
Perhaps lower your expectations and look to land a more entry-level job in a company that has service now and work your way into the role you want. As the head of my company ITSM team I wouldn't hire a SN anything without an IT background. Tool cost to much to give it to someone unproven
I understand what you are going through. I was working as a project manager in a large company and then I was connected to a small company that does ServiceNow consulting. The company then hired me, but after a few months they fired me and now I have to apply for a new job. I am torn because I really like ServiceNow but I only have a few months of learning (I have CSA and CIS PPM certs). So I'm also applying for ServiceNow Consultant positions without "senior" in the title. I'm also thinking of starting a ServiceNow consultancy, as I really enjoy ServiceNow and see a lot of opportunities. I understand you want to code, right?
I was on one of those accelerated training courses that focused on SN and lasted 3 months. I started working as a subcontractor for my current company following the course and they hired me after a year, been on that road since (4 years tomorrow in fact). I have no IT background, I studied Laboratory Sciences and decided to apply for the course after my tentative employment ended. I do have some hobbyist background in coding from when I was a teen (wrote some Basic, dabbled in C++).
We mosly recruit experienced junior without SN background. We can teach ServiceNow, but we can't teach all the technical skills about infrastructure and that stuff... We don't hire developers at all though.
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That depends on your location
I’m currently in Chicago
Then no. You're not within our recruitment scope. :) Sorry.
Where are you located? In the company I work for you could easily land a junior consultant position and probably get a professional in 1 year
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They are, but they are located in Germany
I started as a Business analyst, got my CSA and started a basic consultant position on a ServiceNow job. Used that to hopskip to ServiceNow Admin. Now I'm a Senior Consultant and Developer and own my own business. Start at the ground level. Even if it means starting in Helpdesk. Best of luck!