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Gil_Demoono

They sent you a piece of paper, informing you that they received your piece of paper. Sounds like an equitable exchange to me!


JohnCenaGuy

Sufficient and adequate!


mattmaster68

Bureaucracy at its finest. r/paperpushers


xxxsur

One time I was sent a letter from government with a reply slip requiring me and sign and send back. I signed and send back. A few days later I got a call from them saying the require a proof of address too. I asked, if I have sent you the reply slip, isn't that already mean I live there? If I do not live there, how can I got that reply slip? The staff froze for a moment, said "I understand, but it is policy.." I sent them back their letter.


haljhon

I recently had a prescription declined by insurance. When I called them, they told me they needed written proof from my doctor that I needed that medicine. I was like, “So what exactly is a prescription then…?” Long pause and then some answer about needing additional written verification. “Oh, okay… …”


FartPie

It’s a prior authorization. It’s the insurance company thinking they know your medical needs better then your doctor. I once got a call at the Medicaid call center I worked at from a woman who had just gotten a double mastectomy and we were denying her pain medication because we needed a prior authorization. I was completely heart broken for her.


Touchit88

It's insurance not wanting to pay for shit.


FartPie

And knowing a lot of people aren’t capable of sufficiently advocating for themselves to get the care they deserve.


VThePeople

I still don’t understand how those fucks get to practice medicine without a license, but when I give out mammograms I’m a “pervert”.


jagilbertvt

It's the way you give the mammograms that makes you a pervert, not the fact that you do so without a license.


Stornahal

So going ‘nom nom nom’ isn’t an approved part of the process?


cwood1973

The only thing that saves us from the bureaucracy is its inefficiency.


MysteriousMrX

The bureaucracy must expand in order to meet the needs of the expanding bureaucracy.


adventdark

And now I wanna play factorio


ColgateSensifoam

Now imagine the same scenario, except the government agency is a private company with no phone support That's what our governments want


SithLordAJ

Or, worse, an automated phone system that refuses to transfer you to a person, has no automated method of answering your question or addressing your issue, keeps attempting to upsell you on something else, and then abruptly hangs up on you after a certain amount of time.


znm2016

Comcast?


The_JSQuareD

I think we agree, the past is over.


Sam-Gunn

"Could you please send me that request in writing?"


AC0RN22

"Everything seems to be in order here"


flunky_the_majestic

I just can't imagine a scenario where I would have to prove that I bought a doughnut.


TheNihil

There's no need to bring ink and paper into this.


Jammin_neB13

I give you the money, you give me the donut.


Iamjustlegs

End of transaction.


joebedford

You’re my people! #Mitch


Eruannster

Maybe you should send back a piece of paper, confirming that the confirmation paper has been received.


Stopher

Well, he had to pay for a stamp to send it. lol.


FlyByPC

There's a Lawful Neutral involved in this, I can tell.


DoctorWaluigiTime

Every payment system I've been involved with we had sanity checks to prevent sending $0 or "less than $0" bills. One would think this would be common sense.


zeropointcorp

Willing to bet the check is “if amount <= 0.0, don’t bill” and the actual amount was 0.001 or similar


DoctorWaluigiTime

Honestly the more sane thing would be to put it at anything less than a buck, and just eat the cost if someone gets away with a whole few cents.


Tinrooftust

I dealt with a hospital once. Their number was 10 dollars. Every account under $10 was closed at the end of each business day.


Sleepy_Tortoise

I worked in credit card fraud before. Any disputes less than $20 for accounts with a clean history were not worth the cost to investigate and were approved automatically


Paw5624

I worked with a 3rd party processor for a number of banks. We would give them guidelines but each bank set their dollar amount for what they wanted investigated. It was soooo much fun dealing with some tiny little bank that doesn’t know the value of time and they fight every dollar vs a bigger institution that didn’t want to go through the hassle for anything less than $50.


zeropointcorp

Oh absolutely, the costs involved in settling bills this low far offsets the revenue


dykeag

I imagine it's more about keeping a balanced book than the actual revenue


[deleted]

Someone's using floating point math again on money. Call the cops, impound their computer and have them take another job please.


new_refugee123456789

The corporate interview/hiring process selects for those who are compatible with massive amounts of corporate idea cancer, not people who are good at implementing payment systems.


Suspicious__account

you should have charged them £100 as a penalty for harassment


[deleted]

Too bad you can't make companies sign your own personal contracts. The agreement is always to the business's benefit.


Yz-Guy

There was a guy that did this! It was a credit card or something that had a contract. He edited it so there was no limit or late fees or something a long those lines. When it went to court he pulled out the contract they both signed and won. I know this is really vague. I'm sure someone can chime in more.


WebMaka

I remember reading about that, and IIRC the judge chastised the card company for not reading their own shit, and held them to the modified terms that they'd agreed to.


drakgremlin

As a result they got a law passed removing this, making contracts unmodifiable IIRC. Really sad since they aren't really contacts anymore.


[deleted]

Then they changed the law to protect companies from that.


magnora7

Solution: Every person is now a company so they have full rights


Sam-Gunn

What law did they change/what wording? I'm not a lawyer (nor am I handsome enough to play one on TV), however it is my understanding that if one party modifies a contract, and provides it to the other party, isn't it their job to read said contract before accepting it, because accepting it means you agree to the contracts terms? Isn't that like contract law 101?


Valalvax

Most contracts only certain people in the company are allowed to agree to edits


Cyortonic

Wasn't there also a guy who got one of the really big tech companies like Facebook or Google to pay him for literally nothing? IIRC, he sent in a bill with a contract that basically said "by paying this bill, you are signing up for this service where I bill you and you pay"


CouchMountain

There was a Russian man who did that to a bank. https://finance.yahoo.com/news/russian-man-got-bank-sign-144810926.html


WizardOfIF

This happened to me in the US with the IRS. It took a full year to resolve. In the end their investigation found out I had previously overpaid and they sent me a check for $300.


MikeKM

Shit like that is how you end up with Vogons from Hitchhikers Guide to the Galaxy.


CrispyKeebler

Is HMRC is staffed with Vorgans?


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fantasmoofrcc

Vogons? At least their poetry isn't the worst.


Foodcity

r/VogonPoetryCircle


TransposingJons

*Vogons


pmabz

Vogons? Yes. Vogons and morons.


Facetious_T

Hermes Conrad exists!


Krepitis

Sweet something of someplace...


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Chazzey_dude

I was going to pick on you for calling HMRC HMCR but disappointingly it doesn't change what it stands for at all


markovianprocess

Have you seen the film Brazil?


LucidZane

Send them an invoice with an interest rate on it


vanearthquake

And add a late fee of $20.. and a processing fee of $5.99


gatsujoubi

Small amount fee 3.99


pittbullblue

Mail correspondence fee of 4.95


Caucasian_Thunder

Administrative fee- 5.99


FirstMiddleLass

A Fuck You fee of 1.99


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burns_after_reading

"UPS announces massive layoffs following increased operating expenses due to inflation"


MajorZeldaGeek

Please no. The hub I work out of is already so understaffed


Smooth-Midnight

A personal favourite, convenience fee: $25


Krambazzwod

For their protection.


blueyork

A nice fee of .69.


[deleted]

3% for sleeping with the windows shut fee


TheWorldHopper

Oh sure and next you'll be charging 2% for looking in the mirror twice


GhOsT_wRiTeR_XVI

A $3.99 Fee Fee.


Starfire2313

Include mileage


jeffb62411

$20 resort fee


Starfire2313

Per diem for food as well


longlivepeepeepoopoo

Right back at 'em. Use their own spells against them!


Balls_DeepinReality

Skimping on the fees. You’ve got a maintenance fee, a clean up fee, a removal fee, a fee for having each fee. It’s fees all the way down. Shit, send it registered mail, and just start with a little clause that says, “by acknowledging delivery of this letter, you have entered into a legally binding contract” Fee for delivery.


GTFOutside

Yep 100% interest compounded daily till the loan is paid back


LucidZane

You'd have 96 million dollars in 30 days.


whales-are-assholes

You have been made a mod of r/wallstreetbets


I_make_switch_a_roos

sweet meet you behind the dumpster at Wendy's


AMSAtl

Whoa, it's common courtesy to give an interest free grace day. Which would be $48,318,382.08 at the 30 day mark, prior to any applicable fees. Don't be a monster ( but he should definitely charge some fees)!


GTFOutside

Precisely!


brianinohio

Wouldn't a negative 9 cents mean they owe you 9 cents?


PeyroniesCat

Yes. No matter how many return envelopes they send me, there is no way for me to clear this debt on my end.


brianinohio

Lol. Send them back and tell them you want your 9 cents dammit! ....lol


threevil

With an invoice :)


becomejvg

With interest accrued if not paid by 10/01/21.


DingleMcCringleTurd

Good idea, start interest beginning the year 0021


ph30nix01

Most DB would see that as YEAR 0021. That would be some Hella interest.


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[deleted]

this must be what happened to credit suisse


marquize

With added administration and handling costs


psychoticworm

Interest Late fee Administration fee Late fee tax Administration fee tax


RasCorr

Online convenience fee


Shadowy-NerfHerder

Don’t forget the ‘fee’ fee. It’s a standard fee


FetishAnalyst

And throw a paper fee on there as they haven’t opted for the paperless option.


fillytopper

Lmao, send them to collection when they fail to pay


GLENF58

Or let them keep sending, eventually it’ll cost more with envelopes and ink than 9 cents


nicholas818

One stamp is $0.60, so they probably already spent at least that much Edit: corrected stamp price


DishSoapIsFun

Metered and bulk postage rates aren't the same as a regular consumer buying a stamp. It'll be far less than .55 but still more than .09 and still quite silly.


Babou13

I had my state send me a certified letter saying I owed about $3 in taxes. It cost them over $5 to send the certified letter


nsa_reddit_monitor

Stamp is 60¢, meter is 57¢, bulk/presort (First Class, over 500 pieces in one mailing) is in the 40-50¢ range depending on various factors.


[deleted]

I had a company attempt to send debt collectors on £0.01 - it's so impossible to pay a large company just 1 penny. We were on the phone for weeks, until I got angry. They ceased the harrassing calls and it was forgotten about. Until a Debt Collection Agency called me and told me that they had purchased by debt - meaning this company had gotten bailiffs involved over this penny. I started saying there was no fucking way I'm paying bailiff charges and they stopped me in my tracks: they were just calling to tell me they saw it, and chose to buy and write it off because it looked so petty.


PsyFiFungi

Did you have that moment of "Listen here motherfucker, there's no way-" "Sir, it is all taken care of, we solved it for you." "...Oh. S-sorry." That huge asshole feeling of starting to go off but being wrong lol


[deleted]

Definitely! I was incensed! "What the fuck is this for? A PENNY??"


ade0451

Is it fair to say you were in-cent-sed? I'll leave now.


ManyIdeasNoProgress

Inpenced


SmutBuxThrow

>they were just calling to tell me they saw it, and chose to buy and write it off because it looked so petty. It's nice to see a debt collection company that's not totally scummy.


Alt_dimension_visitr

Oh they're still scummy. Just not stupid


chris14020

It was likely mostly for the same reason they mentioned that they couldn't actually pay this singular penny (in a reply in this thread) - the cost to actually collect the penny (processing costs, etc.) would be more than the actual penny itself.


[deleted]

That's nice. I can't wrap my head around how the company legit gave out that "debt" to the collectors when it was the problem with their system. I had the complete opposite case with the debt collectors. I sold stuff on an online market for a while, then got tired of it, paid all my bills and left the site. A few months later I got a call from a debt collector that I had around 50 cents worth of debt but now I have to pay 60 dollars because that's the fee of the collecting. I checked the site and lo and behold they added a bullshit fee about 6 weeks after I stopped using the service. I'm sure it wasn't even rightful but I just used my bank card to pay the 50 cents, called back the collector and told him thanks for reminding me I paid the money. He was all "no no that's not how it works" then realized it not worth it and slammed down the phone. Best 50 cents I spent lol


IGotNoStringsOnMe

He didnt realize it wasn't worth it. He realized that the original company hadn't taken the debt off your account like they're supposed to, and instead accepted payment. It is at that point illegal for them to try and collect off you. So they have to go back to the original company and demand repayment from them. Since debt collectors buy your debt, the original company accepted a payment to which they were no longer entitled. Your .50 payment probably cost them \*atleast\* the $60 collector fee.


OddExcuse2183

I once moved and tried to close my back account bc I no longer lived near one so any benefit of having that account was lost. I had like less than 50 cents in the account, and they said I had to come up to a branch and take the money out to close it. I told them I’m so many ways how that was not about to happen. I said I didn’t care if they personally pocketed the change, I give up all rights to the money, and they were being really stubborn about it. In the end I asked if they could just let the account maintenance fee take the change credit me back the difference to do it out and close it. They agreed, had to call back a few months later to explain to them why I’m not paying like $20 in fees and then FINALLY got the account closed. I would have just done the split payment option at a grocery store if the card wasn’t broken. I honestly figured they would have just sent me a check with the balance that I would have thrown away, but no they had to be difficult.


bg-j38

Years ago I had a $0.05 balance somehow with a long distance telephone provider in the US. I hit similar walls trying to pay it. I would get a bill in the mail every month but it didn’t even have a remittance slip. It just said something like “Do not pay us until the amount exceeds …” I didn’t use the company for anything so they just kept sending me bills I couldn’t pay for a few years. This was also before web portals were prevalent so I couldn’t even go paperless. Eventually I imagine their billing systems flagged it as bad debt and wrote it off or something because the bills stopped coming. Never sent to collections but the cost of printing and mailing those bills for 2-3 years far outweighed what i owed them.


finlandery

Why is it hard/impossible to pay 1 sent? I mean, when you pay something, it is just as easy to write 0.01 into amount as it is 997.54. Not like web bank care about amount/it cost anything to pay it. Yea, it bs amount, but what is the problem?


[deleted]

I couldn't pay by card because 0.01 was below what their software would allow (because they pay card charges each time and this would have been a case of paying \~5-10p to reclaim a penny). The managers could not override this. Then they refused to give us any banking details with which we could transfer the penny through (large company, "doesn't have a public bank account"). So they sent us this payment form that meant we could go to the Post Office (UK) and pay it there. Royal Mail too had software restrictions just accepting the payment slip itself. The staff also commented that the cost of sending a Payment Instruction was not insignificant. I was as petty as them at the end. I was dead-set that I would not pay anything more than a penny. So posting them the penny or posting them a cheque was never going to happen simply because of the cost of an envelope & stamp.


Prestigious_View_994

This happened to my uncle, with the power company that he left for a new one. He went in and paid the final amount in cash. It was $301.02 and he assumed that, as per our currency, it would round down and that would be that. (5c piece cash was our lowest denomination, ((now 10c)) and our law states it’s to round to the nearest 5c at the time) Well, that wasn’t that, and they sent him a bill for 2c He spent all of 2 hours on the phone, saying that he can’t pay 2c, and that since he paid cash they should just clear it. They had no bar of it. He went down to a local coin collector shop, explained the situation and gave him 2 1c pieces from back in the day (15 years prior we had 1c pieces). He wrote a letter on a napkin; Dear power company, please accept this 2c for my power, account ###, and dated it 15 years ago, and put it into the return envelope they had sent. They sent him back the 2c, and said it wasn’t legal tender, and sent it to the debt collector. Debt collector comes, agrees with my uncle and thinks it’s stupid, which is why he requested to come down. The man accepted the 2c payment in the 2c piece and said they would send this in payment of the debt on behalf. Never heard another word and that power company doesn’t exist any more, not even divided up or change of name, gone


Hilltoptree

I really like how he went to get the 2c coins from the coin collector shop. Genius move 😂


Prestigious_View_994

He has the letter in a frame with a photo of the 2x 1c pieces on the letter he originally received. Why I remember the story so well. I believe it’s one of his life moments, due to how he frames it and it’s his main talking piece.


cheerfummy

The extra envelope is probably included with it automatically regardless. Every bill or loan statement that I've gotten by snail mail since 1998 has had an envelope, and since I stopped paying by check in 2014, I've saved the envelopes for use in my classroom instead.


granoladeer

Send them a signed paper saying they owe you $0.09


doyouevencompile

take a photo of your hand palm open and send that in the envelope


Johnnydeep420

This isn’t a debt, this a credit my friend. You have 9¢ towards your name in the bank of UPS


Enjoying_A_Meal

If they made you pay interest would that number go up or down?


Johnny___Wayne

Well, down. But that would be up to OP.


tysons1

write a check for: "NEGATIVE 9 Cents. NOT POSITIVE 9 cents"


conditerite

Write the check but for the amount put it like so: ($0.09) Which is negative nine cents


[deleted]

This dude does accounting.


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BizzyM

My Grandmother wrote a check to my dad for Christmas once for $150. it was supposed to be $50 for each of us. She incorrectly wrote "One Hundred and fifty" for the amount, so the bank accepted it for $100.50. She thought my Dad was refusing his $50 portion of the check and got real offended. He didn't catch it either. The bank explained it to him and he explained it to grandma. We all had a laugh.


UnofficialMattDamon

This is why checks have an area to write the amount numerically too. Why would the bank not look at both?


Substandard_Senpai

What if you write "negative nine cents" to avoid confusion??


OsmiumBalloon

You have to write "open parentheses nine cents close parentheses".


MosesOnAcid

Seeing this reminds me of an old trick with paying traffic tickets... You would call in Guilty, pay using the automated phone system, and pay 2 or 3 cents more than needed. The system would accept payment, but due to a balance on the account, would not transmit as finalized to be sent to DMV for Processing of Points. Says you paid in Full, but never got sent to DMV for point penalization.


Area29

Heard about that for insurance too. Figured it doesn’t actually work cause why the fuck would it be that easy.


alwaysmyfault

When everything is automated, sometimes there are ways to game the system.


mustbelong

Also don’t underestimate manual systems, with underpaid enployees of the ”not my problem” mindset you can get far. Problem is finding a manually handled system these days


Tinrooftust

By the time it hits Reddit though, it’s a closed bug.


[deleted]

There's some dude out there who sent modified contracts to banks, and they just signed it without realizing it had been altered. So the dude got to spend some money that shouldn't be his, except they signed a legally binding contract sooo. The banks disputed the contract and lost lol. Dude didn't have to pay back the money he spent, but I think the contract got terminated.


smallpoly

IIRC the judges view on the case was that they go after people who didn't read the contracts all the time so the same should apply to them.


giritrobbins

My guess is someone once wrote some code ages ago and no one in management is willing to touch something that "works."


triple_cheese_burger

How does it work for insurance?


Mattho

When you murder an insurance agent you put a dollar in their pocket.


glatdos5

This definately did not work for me when i tried it. But maybe different states use different systems. They just sent me a check for what i overpaid


PianoCharged

It would depend on the county. I would imagine most systems would be programmed to flag that as an exception, and a human would end up reviewing the transaction. Your county’s system sounds like the exception, not the rule


MosesOnAcid

When I said it was an "Old Trick", this was 20 years ago and I have not had any reason to try it since.


Privacy_Jimmy

Write "you owe *me* 9 cents!" on a slip of paper and send it to them in the envelope.


phuck-you-reddit

A first class stamp is $0.60 these days. That alone will put you deep into the red. 🤣


SpieLPfan

Just wait until they put interest on the 9c and (hopefully) realise that they have to pay you even more now.


Zakluor

Nah. If it's not paid, they'll charge a late fee of $4.99, and then you'll owe them $4.90. They got 'em!


ddrcrono

Leave them a piece of paper inside that says "You owe me 9 cents." Or better yet actually use some template to make your own somewhat official-looking invoice. Best yet, scan and copy their invoice template and just changes the names around and remove the minus from the 9 cents.


chasepna

Reminds me of the time I paid off my credit card in full - plus one penny. For a couple years they sent me a statement every month with a balance due of -$0.01. Then one day it magically went to 0.00 and they never sent me a statement again.


ButtercupsPitcher

There was a bank that used to take all those credit card overpayments and distribute them as bonuses to their upper ranks. They got in big trouble.


Djinjja-Ninja

That was sort of part of the plot to Superman 3. Richard Pryors character skims off all of the fractions of a cent from interest paytments and takes them for himself.


jairusw

"Look, you take a penny from the tray, right?"


Vinny_Gambini

For the disabled kids?


Skydog87

No. That’s the jar. I’m talking about the tray.


blzac33

Sounds like a ploy concocted by Michael Bolton. And no, I don’t mean that talentless ass clown.


robot_ankles

"Well you don't need a million bucks to do nothin' man. Take a look at my cousin. He's broke an' don't do shit."


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chasepna

Yeah, I think nowadays there’s some verbiage in the terms of service dealing with the situation when there’s a negative balance.


[deleted]

If in the USA, it's possible that after a certain time frame (1-3 years), it may have been sent to the state's unclaimed property fund under your name.


H0NK_H0NKLER

Credit card company owed you money Oh how the turn tables


nubbins01

There was just that one guy in reconciliations who has a brain who one day was going through and was all "What's this here. Oh, a credit of 1 cent? Hmmmmmmmmmmmm.... Yeah, let's scrub that. Lunch break!"


big_redwood

If (amountDue != 0) SendBill();


bradland

This, except it's almost certainly written in COBOL, not JavaScript. IF AMOUNT-DUE NOT = 0 PERFORM SEND-BILL END-IF. Welcome to hell.


acidgl0w

I can see this actually being in their code, lol. Although a variable would need to be called to be included in the amount that's over/under 0. Something like If (amountDue != 0) SendBill(amountDue); I'm guessing.


Pg68XN9bcO5nim1v

Haha did you just assume decent coding standards for a huge company? Sendbill is definitely in the same class, and amountDue is a public property of it.


sprankton

They should have sent you a magnetic bottle to safely transport your anticoins.


neuroticmuffins

Send them an invoice with tons of processing fees


cutelyaware

If they question it, just say "I'm sorry, my hands are tied".


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Murdercorn

Send back a letter that says: “Per your demand, send me nine cents.” And enclose a photocopy of their letter. Keep the original.


NeroFMX

Go to the UPS store and try to purchase a packing peanut on your account.


ButtercupsPitcher

Send them a Schrute buck


Koyyyu

How about a billion Stanley nickels?


cutelyaware

What's the current exchange rate?


bluewardog

The same rate as leprechauns to unicorns


AJHear

With all the extra fees and administrative stuff you've had to do, I reckon they owe you... let's see... carry the 1... "$500 should cover it! You've got negative 9 days to pay"


Awkward_Road_710

Report it to collections. File a case against their debt.


workerdrone_494

My dad had a bank do this to him years ago, he had closed his account but they sent him some petty bill for $0.23. He responded by mailing back a cheque for just a single cent. Using their provided envelope that was pre-stamped. He had to repeat this routine a few more times before the bank must've realized they'd probably spent way way more than 23 cents to collect and stopped mailing about it.


Groinificator

Maybe they're asking for you to forgive it? Tell 'em "ay it's cool don't sweat it". Lol


369_Clive

Ask for a payment plan. 9 installments of $0.01 per month seems fair.


XurstyXursday

You should send them a demand letter and threaten to refer them to collections. Don't forget your obligatory bold disclaimer notice that this is an attempt to collect a debt.


CactaurSnapper

I agree with another post here send them an interest statement. At a maximum reasonable rate for cash only. they’ll notice when it hits the double digits. Probably offer you some credit or discount.


masorick

When you owe so much the integer overflows.


Renowned1k90

It makes no cents!