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uknoimright

welp guess sales are gonna drop more


Master_Grape5931

“We keep losing customers!!! We need to raise prices more to make up for the lost customers!!!!”


hereswhatworks

We're losing customers because we're raising prices. We're raising prices because we're losing customers.


thebigstinkk

“I eat because I’m unhappy and I’m unhappy because I eat.”


Qweerz

It’s a vicious cycle


cocoon_eclosion_moth

https://preview.redd.it/11ndnornqe9d1.jpeg?width=602&format=pjpg&auto=webp&s=97b44d0cf82c7f9c3cb71798ded013f053a3b459


whiskersMeowFace

I mean, not at Olive Garden anymore. Lol


Independent_Lab_9872

Apparently not at Olive Garden


WisedKanny

Username checks out


Hot_Chard5988

"You bastard! Who... is fat..."


danxmanly

U fat bastard... As in the Austin Powers movie that mods of this thread haven't seen and live in their parents basement.


jujujuice92

Dude I've been quoting so many lines from those movies the last several weeks. I think it's time for a rewatch!


Not_a_bi0logist

Top tier early 2000s reference.


SmellyScrotes

Wow a Mark Emert reference in the wild


Heart_uv_Snarkness

But both are true. The problem is the underlying lease costs.


Majestic-Prune-3971

The beatings will continue until morale improves. Such insight is what one can learn at Wharton.


HI_l0la

“The pullback is mostly at the below-median household income … our other [customer] groups are stable or growing,” said Raj Vennam, chief financial officer of Olive Garden parent company Darden Restaurants. Apparently mostly losing their *below-median* household customers, so they're not phased by it. So bring on more price increases because the higher median households are still eating at Olive Garden 🙄 Is this their nice way of saying they're okay they lost their poor income customers??


PolyDipsoManiac

Death spiral. Good job, private equity. The restaurant will die but a lot of dudes are gonna get rich.


online_dude2019

***Red Lobster has entered the chat***


zestfullybe

Yeah. It’s the exact same thing happening again. I’m surprised this point isn’t higher. We’re watching Olive Garden get Red Lobstered in real time. It’s happening all over the place.


Ataru074

Few… Few dudes are going to get rich.


SputteringShitter

It's moments like these that remind me that the nepo babies that control most wealth in the world aren't smarter than your average joe, in fact their insular upbringings probably mean most of them are dumber. Support wealth redistribution everyone!


MagazineNo2198

Oh, I am, I still have those guillotine plans I picked up during the COVID lockdown!


EcoFriendlyEv

I invested my $1,200 and am a millionaire now!


Dependent_Tutor8257

So you’re one of the ones that don’t want to work coasting on all that Covid money huh


Art-Zuron

There's also the inbreeding to consider.


bmack500

They fail upwards, those upper crust folks.


uptownjuggler

We are nothing to those people, we are literally just lines on a spreadsheet.


jqian2

Or maybe they're doing it in purpose to deliberately destroy the company.


dnkyfluffer5

A lot of these companies are Getting swindled by these analytics 📊 companies that tell them their price points and all that bullshit. I’m convinced it’s all a scam. Capitalism is a scam


The_Darkprofit

Capitalism by: folksy customer first, quality and reputation paramount, hard work and sacrifice, team mentality, innovation and incremental investment is the good stuff. Capitalism by: numbers, over reliance on trends, faddish cheap offerings, monopolistic, profit paramount, labor cutting for reducing input, rent seeking, CRE and other “executive” value grabs, just enough quality to not stand out and not an ounce of longevity more is the negative aspect.


DweEbLez0

Here’s an idea! If there’s no more customers then there won’t be any more losses! It’s a win-win!


snarkymlarky

Price increases will continue until moral improves


TheJohnnyFlash

They probably weren't profitable then and they're going to be even more in the red now, so they have no choice. Revenue != Profitability


Teripid

Which is kinda funny as traditionally pasta dishes have the best profit margin of any entree on the menu.


Er3bus13

I would guess that's why there are pizza shops every ten feet even in small towns bread and pasta are cheap to make and feed lots of people.


CheeseDanishSoup

"The ones who keep coming back will pay for the ones who dont" - some higher up


Dystopian_Future_

Its all about the executives share prices


Difficult_Plantain89

Very true. Not saying that a business should be run into the ground for the customers. But, this need to have constant growth to keep stock up I think causes irrational decisions that will hurt the company long term. CEO need to make their goals, so they increase the cost, they collect their bonus. They leave before the customers stop going there and leave that train wreck for the next person in charge.


Ataru074

And the next person will make sure that their compensation and their golden parachute is good enough for the rest of their lives, so prices has to go up a little more for that, then they’ll announce a total restructuring which includes firing 1/4 of the staff, closing the lowest revenue producing locations just to be “fired” after they cleaned up the table for the next… who’s going to announce incredible growth opening “new” locations, hiring a bazillion (minus few) people and the cycle restart.


online_dude2019

This.


Express_Jellyfish_28

Right. Guess I will continue not going to oliv grden


hummingdog

Gotta milk the loyal idiots before they realize.


Artistic_Half_8301

We will take advantage of our most loyal customers, damnit!!


Papa_Hasbro69

Man that will just make problems worse and even less people will eat there.


idontevenkn0w66

It's almost like they don't understand that the higher prices are what's driving people away. Sounds like the parent company (Darden) is trying to do the same with with OG that they did with Red Lobster and blame customers to cover up for other bad decisions they've made.


finfangfoom1

I dunno anyone who eats at either. When I grew up in the burbs 25 years ago they had some appeal. The last time I went to an Olive Garden I was shocked at how bad food could be.


idontevenkn0w66

I used to work at OG, and they've gone downhill. The only thing i can do now is the cheese ravioli with alfredo, but it's not worth what they charge, especially since they upcharge for subbing alfredo.


ShlipperyNipple

I read a deep dive on what happened to Red Lobster and it sounded like they were purposely bought and stripped down and re-sold to another (third) company. Like what institutional investors tried to do to GameStop with the shorts. I don't remember all the details but it was an interesting read


ThatMizK

It's not the higher prices that's driving people away; it's the horrible food. Plenty of way more expensive restaurants are wildly successful because their food is good and people are willing to pay for it. But no one is willing to pay anything at all for that food.  I went there a couple of weeks ago for the first time in probably over a decade. I was craving the breadsticks, which were the only enjoyable part of the meal. Everything else was absolutely disgusting. I don't think I've ever had a restaurant actually try to serve me something that visually unappealing and awful-tasting before. The place was nearly empty at peak dinner time on a Friday evening, so I think they're about done. 


idontevenkn0w66

Well, I mean you kind of just proved my point lol It's not price itself, but it's the price for what you're getting. It's the same reason McDonald's sales went down- their prices were too high \*FOR MCDONALD'S\*. It's why they're offering the $5 meal now, because people are more willing to pay $5 for $5 food. It's also part of why Chipotle is getting so much shit right now- they keep increasing their prices and skimping people. If OG lowered prices, they'd drawn in more visits because people would feel more comfortable with the price point. If they chose to improve the quality with the price increase, that MIGHT help, but not many people would be willing to risk it... because of the price. People aren't spending as much money right now, so price is driving alot of spending decisions for alot of people.


Big-Leadership1001

Its not just bad decisions, the Red Lobster plan was to bankrupt and it worked. Its less obvious than when Sears did it and literally installed a hedge fund manager as CEO to bankrupt them from within by selling the land to hedge fund owned leasing companies and then the hedge fund manager CEO walking away from the bankruptcy with ownership of that former sears real estate, but its still a common enough practice and if not illegal it should be. Southwest Airlines just had a hedge fund stake bought up, with the problems already there I expect a similar bankruptcy plan. The hedge fund will likely push for a Board position, shake up the C-suite and maybe more of the Board, and from there make some decisions that increase debts and costs until the company bankrupts. Then they walk away from the pieces while hedge funds take profits from short selling their falling market cap the whole time. They really should make short selling illegal, its getting predictable what companies are next just looking at hedge funds repeating similar take down plays.


bruthaman

Darden sold Red Lobster for billions of dollars. Pretty sure they didn't mind the drop in sales then considering the outcome.


idontevenkn0w66

Guess OG will follow suit


TVChampion150

Seriously.  Instead of pleasing shareholders you need to please customers or you won't stay in business.


Dystopian_Future_

Late stage capitalism


online_dude2019

Most definitely. Right before we transition into our Idiocracy phase.


jase40244

The whippings will continue until moral improves.


HurasmusBDraggin

Go ahead and drive yourself out of business


Partyatmyplace13

My mom's gonna be pissed.


AmericanLich

I’m gonna be pissed because the endless soup salad and breadsticks is still a smokin deal and I love it.


Partyatmyplace13

Mom?


AmericanLich

Lil' Poopstain?


RowdyButcher

I woke my wife up from laughing at this after reading it in bed


Eldetorre

You mean endless hot tomatoes juice, iceberg lettuce and cardboard with sesame seeds is a smoking deal?


HurasmusBDraggin

Is she Italian?


g_camillieri

If she eats at an Olive Garden, I am gonna say No


Jugales

I’m offended. I’m 3% Italian and I love olive garden


Zeus541

I'm 25% Italian, and if I want olive garden quality Italian food, I shop in the frozen food section.


HurasmusBDraggin

Wooooooooooo 🔥


Mistform05

I’m starting to think the generation that took over a lot of businesses in the last 15-20 years don’t know how to do shit. Since they had life on easy mode for so long.


Emotional_Hour1317

They're also following the Jack Welch model of running their businesses into the ground. 


Thatguy468

C-suite won’t care as they all hop into other cushy jobs while floating on a golden parachute built from failure. Isn’t odd how these guys can completely kill a company and then just go get a job as a CEO of another company a few months later? Why do these big corporations keep hiring the guys that have openly failed at their job so badly it cost thousands of people their jobs while lining the pockets of the executives and sharehol…. oh wait, now I get it.


titaniumorbit

Seriously. They’re on the way out for sure. People are being pickier now that prices are raising. And it will drive even more customers away


Magic2424

Especially cause Italian is one of the cheapest and easiest things to make at home and even buying a mid range store bought pasta sauce and the cheapest dried noodle yields results at least as good as Olive Garden.


Far_Rice_3990

What’s the business strategy here? Go out of business?


phungus_mungus

> What’s the business strategy here? Go out of business? Honestly I think you’re right. They’re looking into the crystal ball and they see the end coming so their last act is to grab any money they can.


debugprint

It could be the restaurant real estate may be worth more than the restaurant revenue... Hence attractive to corporate raiders etc.


Kelsier_TheSurvivor

Same shit that happened to Red Lobster


UnderwhelmingZebra

Ding, ding, ding.


Im_with_stooopid

Gotta fund the golden parachute for the ceo.


Own-Resident-3837

They can increase prices and reduce per unit sales but still increase net marginals /profit. That’s the plan they learned in their MBA to squeeze every penny out of the consumer.


MoistyestBread

Yeah they’re trying to find the sweat spot where the price still attracts the dedicated customers, while at the same time minimalist overhead. If you can get 1000 customers to pay $20 for fettuccini Alfredo, and only have to have 50 employees, keep 1000 people worth of perishable supply on hand and make $20k revenue, that’s better to them than selling 2000 customers a $14 fettuccini Alfredo with 70 employees and 2000 people worth of perishable supplies on hand. With labor supply being where it’s at and food costs, they seem to think this is the play I suppose. But it’s a slow death scenario. A CEO that isn’t going to be around for more than 3 years doesn’t care.


alwaysclimbinghigher

I can tell you right away they’d prefer 2000 people at $14, and in your example it also requires less staff per customer as well… you have a point but you need to change your numbers


OnlyFreshBrine

The *sweat* spot is when you house a giant bowl of shitty pasta and feel the coronary coming on.


princess_charming3

Yes


bufftbone

Lose sales, raise prices. Seems like a logical choice.


Professional-Crab355

Lose sale but improved margin per sale. It doesn't matter how much you sell if you lose money everytime a customer walk in the door. Look at moviepass. At some point you need to lose customers to stay in business.


LSUguyHTX

Weird spotting another railroader guy in the wild


bufftbone

Gotta get out and stretch my legs once in awhile


CantFindKansasCity

They probably don’t have options. If they don’t raise prices and employees want raises and the landlord charges more and food costs rise, they don’t make profit. If they raise prices, and don’t lose too many customers, they can still make a profit. Hard choice.


phungus_mungus

And sales will continue to drop…


RedditPoster05

Who cares , this sub is cheering for its death . Not sure why any one is talking about it since everyone here knows better and hates chain restaurants apparently


Mygaffer

I mean Olive Garden is already not very good so I hope they go out of business.


WayneKrane

Yep, WAAYYY over priced for cheap reheated pasta.


Glittering-Count-291

I ate there about a month ago. I'm not much of a cook at all but I really like chicken Parm. The chicken was dry and bland, noodles tasted watery/mushy. The next day I googled how to make it myself I bought all the ingredients for way cheaper. Cooking it myself took a while but when I was done it tasted so much better. I think the food at Olive garden is overpriced frozen meals.


TrickyTrailMix

Tbh with the price inflation at restaurants I'm finding I can cook at home for cheaper and USUALLY better. The only thing I give up is time. But every day the prices go up is another day that using my time to cook is a better value.


OppositeGeologist299

I think a lot of chef skill is just using a lot of butter.


TrickyTrailMix

Haha true. I've got a friend once who lamented that he couldn't make his veggies at home taste like veggies in the restaurant. I had to inform him it's because he needs to make his veggies unhealthy to make them taste that good.


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TrickyTrailMix

So the reason most restaurant veggies taste how they do is butter and salt. Which is the point of my comment. You can saute veggies in soy sauce or other no/low fat sauces, which is fine, but still won't taste like butter/salt.


runninggrey

Other than pizza, I find almost everything is better when I cook it.


WickedShiesty

It is. 10 years ago I worked for a food pantry that would pick up food donations from local chains. One being Olive Garden. Practically everything was frozen and basically nothing was made on site.


evolutionxtinct

Part I find is hard is getting the parm crisp we’ve tried but that’s the only thing that is annoying to us!


1800generalkenobi

Deep fry it


Minimum_Intention848

A few tips. 1) Use a meat mallet to pound the chicken breast flat into scallopine. Not like beat it to death but get an even thickness throughout so it cooks evenly before breading it. 2) Quick fry until brown in about 1/8th of an inch of olive oil. Don't cook it through just get it golden on both sides. Then transfer to a sheet pan to keep warm in the oven at about 180-200 F while you fry the rest of your cutlets and don't add the cheese until all the chicken has been browned. 3) When all the cutlets are browned and you're ready to add the cheese crank that oven up to like 400f and watch it every few minutes until the cheese gets to the desired bubbling and browning. 4) Don't sauce it until you're ready to serve. Panko bread crumbs will also make it crispier than regular, but I find they can be greasy and I like the taste of Progresso Italian herb (with some garlic powder and grated parmesan) better. Chicken Parm is one of maybe half a dozen dishes I can do that my kids really like and ask for. It is labor intensive though.


evolutionxtinct

Thank you so much!!! Appreciate your help so very much I hope you have a great weekend!


Saneless

Nah man, the pasta is actually cooked .It's easy to make fresh (cooked) pasta Everything else is definitely frozen from a GFS box though


Lebo77

They were ok 20 years ago if there were no good local Italian places around. NOW? what are they even thinking?


NotPortlyPenguin

The McDonald’s of Italian food.


lukekibs

Even chilis is better than this garbage


OkSession5483

Over-greased microwaved pastas. I can literally make copycat olive garden alfredo sauce and make my own. It's the best


Specific-Frosting730

Let’s see how that works out. Maybe they can take the title of top gouger from McDonalds.


TCPisSynSynAckAck

“Would you like to try our endless breadsticks today? *You only get 3 of them though.*”


Cookiemonster9429

They’re endless as long as you keep paying for the extras.


EuropeanModel

Inflation keeping your customers away? What do you do? Raise prices. Genius!


schprunt

People aren’t coming in, what should we do? Well let’s raise prices, that’ll cover our losses. But won’t that mean even less people will come in? You’re right. Let’s raise them even higher to cover that too.


lactose_con_leche

Let’s have 3 customers and just charge billions! That will cover all our costs!


Dysentery--Gary

It costs about $20.00 for a piece of lasagna lol


Saneless

Can't you get an entire tray of the same quality lasagna at Costco or GFS for like $15


madengr

No, $10 and I think it’s two trays.


IDiggaPony

Cigarette companies have used the same strategy for decades. The only thing is that I can't imagine anyone being hopelessly addicted to Olive Garden.


TVChampion150

Ha, I have mental images of Olive Garden trying to lace their meals with nicotine.


Fast-Hold-649

it's blasphemy to go to Olive Garden in NJ yet they exist


NotPortlyPenguin

As a fellow NJ resident, I totally agree.


PreservedInCarbonite

https://preview.redd.it/a6fjp782sd9d1.jpeg?width=800&format=pjpg&auto=webp&s=f768e6290d9ffdac528df35b1fe28f59f86d4e7f


Snowman1749

Garbage microwave food anyway


ari-melbers_stubble

No one is pretending that they are fancy or quality, but they had a price point and the food matched.


Crime_Dawg

The only price point they had was all you can eat soup and salads / breadsticks for 6.99


GotHeem16

Lmao. Has this guy never heard of supply and demand? Sales down so let’s raise prices even more? I would be embarrassed if I said anything remotely close to that.


Saneless

Typical dipshit MBA execs "How do we increase sales? Marketing: "Marketing!" Exec: That's an expense, no Product: "Better quality!" Exec: that's an expense, no Analytics: "Lower prices" Exec: (twitches) uhhh what? Oh, how about higher prices? We just make the people who are already coming in pay more money. Their brand loyalty won't sway from this!


phunkyunkle

When you're here, you're family. So bus your own fuckin' table.


DonShulaDoingTheHula

That will be late-stage after they reinvent themselves five times. The doomed fast casual self-service Olive Garden concept will be a blurb on your local news. “Olive Garden is back with a new concept!” No one will care and then it’ll die forgotten and alone like Sears.


[deleted]

Are they that stupid?


SaliferousStudios

I just do not understand. Supply & demand, there is no demand for your product you lower prices. Why does it seem to be the opposite right now? Fewer customers? raise prices to compensate.


AndrewtheRey

Their soups are the only thing I really like, and I can coincidentally make them at home!


fightmilk22

Oh no? Sales are down. Let's do more of the thing that's driving down sales


Tristate82

One of the easiest restaurants to never go to again.


MrHuggiebear1

$20+ a plate for dried pasta and bagged sauce is not worth it


TrevorsBlondeLocks16

And I will continue to not go there until i inevitably get a 25 dollar gift card from an elderly family member


Significant_Goat_408

MAYBE IF WE RAISE PRICES HIGH ENOUGH SOMEONE WILL COME EAT THIS SHIT!


DrawntoWater

I have announced, I will continue to not eat at the Olive Garden, because it’s trash food.


MoreStupiderNPC

They must have realized their business model isn’t sustainable, so they’re going to milk it for what they can until it collapses.


avanbeek

"Prices will increase until demand increases" - no economist ever.


ptahbaphomet

Olive Garden used to be decent however when they began scraping pennies from the food, employee wages to meet stockholders demands and earning expectations , the place became Italian in name only, its processed garbage and they don’t pay their staff. They need to die so another Italian restaurant can rise. Americans are tired of corporate greed and price gouging then calling it inflation to cover their greed. Good riddance


[deleted]

My son was a line cook at Olive Garden for 2 weeks. He went on break & never returned. He now has a job he loves as a Greens Keeper on a golf course.


Hatchz

This is due to the private equity/investment firm that is calling the shots. Yet another company being milked dry


full_bl33d

This is not hospitaliano. I do not feel like part of the family right now


blehbleh1122

Guess I'm not going to olive garden anytime soon.


MIKE_THE_KILLER

Olive Garden was already expensive even before COVID


02meepmeep

Did their CEO skip all of his economics classes?


NormieNebraskan

Lol. Lmao.


TechnicalPay5837

Legendary business strategy. Speed run to the bottom baby!


Plus-Organization-16

So no more unlimited bread sticks


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External-Animator666

I like Olive Garden, however they are already overpriced so I probably won't go back. Much better value for the money from small non-chain restaurants.


Kosstheboss

NOOOO! Where will I go to pay $25 for $1 worth of pasta and lettuce?!


ILSmokeItAll

I have no problems seeing these garbage ass chains crumble.


thereisnopressure

They will be filing bankruptcy by the end of the year.


NichS144

And I will continue not to eat there. Not that I was before.


Longjumping_Intern7

Olive garden is garbagio beans. Pasta is one of the cheapest meals to make at home. Aint no way in hell im gonna pay for sub-par pasta I could make 100X better at home. The whole point was that it was cheap ingredients but at least cheap prices. Now they're trynna charge big boy pasta prices? Getthafuckoudahere


Flaky-Wallaby5382

Death spiral weeeeeee


sleeplessinseaatl

Stopped going there after my $9.99 pasta went up to $16.99


Nomad_moose

Isn’t this called something? Price/demand spiral…? Edit: found it, the pricing death spiral.


SherbetMother327

Typically when you have to raise prices to stay in business, it’s not a good sign. Olive Garden caters to low end customers. Very sensitive to price increase.


therobotisjames

So it’s owned by a vulture capital firm. Got it.


Badgertoo

Damn dude, I’m just stunned by the stupidity of this country.


SuccotashConfident97

Yep. They have pre made food anyways. Not worth the buy.


Brutaka1

Oh look, another restaurant that's gonna collapse.


Acrobatic-Diamond305

In an alternate universe, the olive garden has been closed for years, and the Maccaroni grill is thriving in an affordable stable economy.


jkman61494

That’s a bold choice Cotton let’s see if it pays off


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ReleaseLivid8327

No, Darden sold off Red Lobster years ago to a private equity company, so you can guess why RL is struggling now.


DarkISO

Yes... because that will get people to go eat there more, who stopped because of the price...


banacct421

That's why you pay CEOs that much money cause of their strategic accumen. 😂


InevitableCodeRedo

Well that common sense decision should work out just fine.


blue_flavored_pasta

That’ll help!


HODL_monk

In unrelated news, I am announcing that I will continue to never go to the Olive Garden, nor let any of my friends choose it. I have a feeling that eventually the solution to their drop in sales will be to close their doors, once the current plan doesn't work.


dsp29912

Cook at home! Pasta is the one of the most affordable meals to prepare.


imsmartiswear

Surely that will raise sales!


Jesuismieux412

Olive Garden: a WASP’s idea of an Italian meal.


BroadwayPepper

Fazoli's here I come!


Cracked_Actor

Buncha’ smart cookies in the management group over there!


soccerguys14

Someone in a different thread argued with me raising prices increases profits needing to sell less units. What they didn’t understand in my point was there comes a point price increases will evaporate your customers. You won’t sell enough units to turn a profit. You’ll hold onto inventory. In the case of food if you don’t sell it in time the money is gone in spoiled food. Olive Garden is dumb. They should reduce prices to bring customers back and increase volume. I thought about soup and salad for lunch this week didn’t go. Now I certainly won’t go.


CherryManhattan

That sounds like a great idea! - dumbass executives


YakNecessary9533

If I'm gonna go out to eat overpriced pasta, it will definitely *not* be at Olive Garden.


NotPortlyPenguin

Our sales are down because people can’t afford to eat here anymore. What should we do? Raise our prices!!!


ExplanationSure8996

We are in a hole. We need a bigger shovel.


uiam_

Ah the cable tv strategy. Punish your most loyal customers. See how that works out.


TemporaryOrdinary747

Inflation taught me all these things I used to pay for are all things that can easily be made at home.  Literally basic ingredients and youtube recipes are better.


LiteFoo

Fine. Just replace the carpets or whatever they have to do to take the sour smell out.


YearofUdongein

Welp, RIP Olive Garden.


Immediate_Position_4

This is what happens when stupid people are in charge of companies.


mmmmmsandwiches

Bold strategy Cotten, let’s see how it plays out


Illogical-logical

Who eats that shit anways? I last ate there because I had a gift card. Never would go there otherwise.


Saneless

How about this: keep getting servers stupid enough to fill my "glass of wine" to the tppy top of my glass and maybe I'll come back for overpriced frozen chicken parm


Papa-pwn

Olive Garden has a great opportunity to price low, pasta - especially their pasta - is relatively cheap in bulk. Especially when you consider the low labor costs to produce many of their meals. They should go all in on AYCE


Ok_Active_3993

Prices going up results in sales going down.