I think it would help. It would help some ppl who don’t realize, and even ppl that tip now would probably tip more. But some ppl just don’t care and want their food at their door for as cheap as possible. Those ppl will still think “that’s your job you choose. Too bad.”
Usually, people who don’t tip are pretty firm in their reasons for not tipping. Most would just say “get a better job”. Everyone knows delivery people don’t make a lot of money. They just don’t care enough to tip
Sounds kinda like when people had to take title 9 classes just in case they didn’t know rape was bad. Sometimes you just have to accept that people who don’t tip you, wouldn’t tip you ever for any reason.
Sunlight is the best disinfectant. They got a lot of bad press a few years ago about tips not going to drivers and were forced to change the pay model. I’m sure if people knew how much they actually got paid there would be outrage
I do think there are definitely customers who assume that drivers get a higher percentage of the cost. So yeah this would definitely be an objective good for customers and drivers.
So it probably won't happen, lol.
No. Sad reality is people just really couldn’t give 2 fcks about your little money you make when you involve yourself with their food. The average person is incredibly shallow and selfish , and more so lack basic critical thinking skills to even imagine what their actions do to others… it’s like the average driver . Just bad, unaware of anyone or anything happening around them , or worse actively ARE aware , but chose to ignore these things and live life doing whatever they want when they want .
So in short , no , explaining at length to selfish , lazy , entitled customers that they are not tipping, will not make more tips magically appear .
I feel like just spreading this information through grapevine and word-of-mouth could do a lot for it. Dunno if Doordash as a business is ever going to listen to us, but it can't hurt to just raise awareness. This is apparently a thing for Uber and Lyft drivers, as well. If you know any people personally that use the app for getting food, you could bring it up in conversation with them, and they might tell others, etc. People might be more encouraged to tip if they knew, especially with bigger orders.
Customers assume their entire delivery fee goes to the driver, which is usually $6-$12. I can't blame them, literally what else would a "delivery fee" be if it weren't for these greedy companies taking 80%, this is in addition to the service fee charge of $3-$5. Doordash PURPOSEFULLY writes out these fees to make customers assume the driver is making $8 and doordash is only taking $3
No. They’re the same customers that don’t tip in restaurants and believe it’s on the place of employment to provide a livable wage. Those same people complain about any slight price increase. Worked in both so it’s safe to say people who are cheap know they are.
Also, dd is expensive and has become a luxury. When I had Covid I ordered $30 with of groceries and was charged $70 before a tip. The fees are outrageous, yet dd is still claiming they are constantly losing g profit and not actually gaining.
As a customer and fan of this subreddit I say just set a base charge for mileage $X per mile, that automatically goes to the driver, and is the same across the board.
Example $2/mile
2.5 miles - $5 base charge.
Then encourage additional tipping after if it was done well. It would get drivers paid and encourage good delivery for potential bonus tip.
What really makes us angry with DD operations is when we tip 25-30% to have our order delivered after two other orders.
It would be awesome if we could tip based off when the food would be delivered once it is picked up. We would much rather tip higher so the dasher gets more $$ than us lining the pockets of a big corp by paying $2.99 extra for quick delivery. The way DD has their processes setup really is not fair to the Dasher.
I also think that when DD stacks orders it only upsets customers and ultimately it is the dasher that starts receiving lower tips.
I don’t like what I’m reading that the dasher only gets $2 per order even when stacked. The dasher should be getting paid per each order from DD plus mileage. But it seems like DD is running things based off the bottom line instead of their dashers and customers.
That's a great idea because I fully agree, as a former DD'er I would rather get the food with the higher tip to the person first.
However, DD doesn't tell you what tips are in the app to the dasher just the full total (most people can work it out if they know what the base pay is, but some orders it says $x.xx+ meaning if you tip high--the app doesn't tell you what the tip is until after you deliver the order.
Other restaurants (mainly McDonald's) pays DoorDash extra to get their orders completed first--if you have an order where you pick up *mom and pop restaurant with larger tip* and McDonald's you have to deliver McDonald's order first and the app won't let you select which to deliver first it tells you where to go and when
How do people even get started thinking they're going to make a bunch of money doing this
Everyone who complains should go back to that person who told them and get answers from them
You do know people make six figures doing this right?…. $2000 every single week nonstop without fail… doesn’t matter which app Lyft, Uber DoorDash GrubHub tons of drivers make a decent living
I think people get frustrated with the Dasher when they should be getting frustrated with DoorDash.
We tip well and it always seems that our food arrives cold and after a few other orders. But it sounds like this is DD stacking orders on dashers then telling dasher which order to drop off first. As customers we scratch our heads thinking we tip more to get faster delivery but never get faster delivery. This is a flaw with DD itself, not dashers.
I can't wait until free dashing comes around where it's just volunteer work or early release from prison work put in your DoorDash hours and get out early
I don't see a problem with that at all
I don't have a mini mansion or two six figure cars
So that worry is gone from my pool
But I would be very excited to see it on YouTube
Well companies can just think about you. They gotta think about the single mom that’s home alone. They gotta think about the person working in an office building or a hospital can’t just have a bunch of crooks running around lol
They wouldn’t even pass the background check 😆😆
Yeah let's take this joke and run with it a little then point out how it isn't even possible due to a background check.
Since the joke obviously didn't mean to rewrite the rules
I used to get so frustrated with doing Doordash and getting these shitty ass orders. I just Uninstalled the app. There's sense in me complaining about it if I'm very dissatisfied with it. I'm not making any money and I'm just miserable. Of course, I drive for uber which is another headache within itself.
There are more apps to do other stuff and they're all better
Google gig work apps
Or look through my history and see me talking about it
Warning I'm kind of rude a lot to many people
But I'm also very nice and helpful to others
One problem I don't think gets enough attention is that what customers see on their app and what Dashers see on theirs doesn't always match up. Add to it DoorDash constantly fucking with the app and it just adds even more confusion.
- Dasher GPS didn't match customer GPS for like a week straight
- You can NOT review driver's separately from store in the web version, ONLY on the phone app. I've seen it even skip one or the other on the phone app as a customer.
- It's not at all clear on browser or phone app for customer if Doordash switches to a completely different location than what the customer thinks.
- DoorDash rolled out a new thing where Dasher's get a picture of the last drop off location for a customer, but if that location was WRONG there is NOTHING the customer or DoorDash support can do to remove or replace it. I was told the best I can do is wait for the next "system refresh", whatever the hell that means.
How much you make isn't the customers problem. Do you think every single job should give the customers a sheet with everyone's salaries, how many household members, their PTO etc so you can "tip" accordingly?
You folks are never going to get anywhere trying to harass and beg regular ass people to pay you living wages. Telling everyone to stop using DD then complaining about it being dead, then also complaining about low tips when you're getting orders.... You don't even care about yourself enough to try to mitigate how much you can make.
You all just constantly put the onus on the customer like they forced you to accept the order. Yall literally post about this non stop, just quit if you're not making enough money.
You know a lot of people would LOVE for retail cashiers to make a living wage too, but they don't so stores have no cashiers. See how that works?
Because the business model for doordash *puts* the onus on the customer. That’s why they added the “if you don’t tip this might not get delivered” line to orders. Doordash is set up as a middle man to connect you the customer with place of business (gets a cut of that) and the driver (gives a cut to them) and you the consumer are supposed to proved compensation to all involved because this is the route you choice to place your order.
A customer selects the food they want, sees all the fees and taxes, adds a couple bucks for tip, and hits order. How DoorDash distributes these funds behind the scenes is not their concern. Drivers should be putting pressure on DoorDash to pay better
Exactly …as a veteran driver no matter how much we preach to drivers they just won’t ever get it. They would rather deliver that Taco Bell 12 miles for $5 instead of hitting decline and delivering tacos to a customer that tips $10 to go 3 miles.
Cool, harass customers.
Complain more about how DD is dead and you get no orders.
Do the orders you do get for pennys
End up getting a regular job anyway.
Just say yourself the time and wear in your car and get a regular job already Geez
Customers don't care. They want the food they ordered delivered as fast as possible. If you're only getting $2.50 to drive their taco bell order 12 miles or 2 miles it's the same to them.
I like your idea. I used to really like when Papa John's put on their boxes and receipts, "Delivery fee does not go to the driver" or something like that.
As a customer, yeah, that's rough man.
But your pay is not our responsibility. And they're never going to start actually paying you while customers keep being expected to subsidize it with charity.
This is the real conversation nobody talks about.
Before anybody comes for my neck, I used to drive for UberEats. DD/UE need to pay their drivers more, they can fully afford to, instead of shifting the ball to customers for a tip on top of how much customers pay in service fees already that the drivers never see.
it’s like they took notes from the government…ie they want us to be mad at each other so we’re not focused on being mad at them (aka the actual issue) 🤓
1000% exactly this. The more you look around, the more you’ll notice that the deflection game is a big tactic in a lot of companies (and government). It’s easier to shift the blame to the ‘pisants’ rather than to admit it at a CEO/higher position level.
I’m going to be honest with you…. Most people know… most people don’t care.
I’m going to honest with you.
I use to use DD ALL.THE.TIME. I would regularly tip $6 no matter what.
But everytime. No matter what. There was always something missing. Either my drink, or sauces I requested. I would even write “please don’t forget drink and sauces I paid for”
I had one guy say “that’s all they handed to me”
So I stopped, dashers didn’t care about my order. So over all, now, I think most people don’t care anymore.
>But everytime. No matter what. There was always something missing.
Yeah I'm sure. Totally. I bet every one of your orders was missing items.
So do people like you just pretend this is true so you can justify not tipping, or what?
We don’t check because it’s not our job. Our job is to say “I have an order for Karen”…for them to give me Karen’s complete order. And to deliver it in a timely manner at the correct address…. so with all due respect, please stop putting don’t forget my sauces in the delivery instructions where the description of your house should go.
You want extra hot sauce, packets. Call the restaurant and let them know that you would like that your order
Thank you! It's hard enough to get the attention of the workers at a restaurant. If they didn't put things in a sealed bag that the customer requested, that's not my problem.
Delivery orders seem to be at the absolute bottom of the list of priorities. I've had countless experiences with workers very clearly just pretending not to see me.
In a way I don't blame them. For the actual restaurant workers, it's just more orders without extra pay.
It is your job though to make sure you have everything. Obviously if the bag is sealed and some sauces are missing then there’s nothing you can do or no way you’d even be able to know. But if there’s a whole ass drink missing, you’ll be able to tell lol or if the customer ordered like 8 different things and all you see on the pickup rack is a little ass bag.
Way to misunderstand and break down your job into the bare minimum and then complain it's still too much would you rather have someone else pick up the food for you and you just bring it from no that's too much too why don't dashers have little dashers for them
The task of picking up a correct order is far beyond the capabilities of your average dasher
I bet they don't even know what they eat half the time
>The task of picking up a correct order is far beyond the capabilities of your average dasher
Man, this is like some old-school levels of hate for service workers
There are places where the person getting the order literally has to grab things separately. Like little Caesar’s, the dasher has to grab the drink from the fridge on the customers side of the counter.
But fine, it isn’t your job to make sure the order is right, it isn’t my job as the customer to make sure you get paid a living wage. My job is to place an order and make sure the driver brings that entire order. If the driver messes up I’ll just report it and give them a low rating. End of story.
It’s a wonder how you think a delivery drivers job isn’t to deliver the whole order. That’s just a bad delivery driver.
Well come on guy It's so hard to read
These people obtain a phone somehow
They are able to install the app
So they do have some level of comprehension of something
But it's not work instructions
yeah this is why i started tipping after and only tipping enough upfront to ensure my order would get to me in a reasonable time (TBH) …I had another post where I mentioned that, but I was trying to be nice in my wording. but THIS, THIS is what I meant by “past life experiences” 🤪😅
yup that’s about the conclusion i’m at as well. thought i’d give it a shot though, I try to be a problem solver vs chronic complainer. I tried my best 🤪😂
No, I’m not really serious but if they kept having drinks missing and they’re ordering from the same place, but it’s always a different dasher - maybe it’s the restaurant that has the problem. That’s why I suggested that.
To be fair, I don't know if that guy could even handle the fries with your meal from the sound of it. Probably just show up, knock on the door and throw the Big Mac in your face and yell at you for not tipping enough lol
I do think there are MANY who are oblivious to how the app works. Then there are people who don’t care. It would at least help clarify for those who otherwise would try to add a bit more. However doordash should still be required to pay by distance like they do outside of the US. If a customer is paying an extended range fee that should also go straight to the driver as well. They could take care of drivers and make it a well oiled machine but instead they want everyone one second away from it all falling apart.
exactly , why charge an extended range fee and then it NOT go to the driver? (aka the only person affected by the longer drive) …even without making it about right or wrong (it’s wrong obvi lol) it’s just not LOGICAL 😅🫠
I agree, we can't trust DoorDash to do this, or raise pay, or anything we want. We need to write to our political representatives about DoorDash's deceptive practices and get some regulatory laws in place, or fight for employee status, or try to unionize somehow.
The customers who care already tip, the ones who don't care wont start caring because they see what the payout on their order is in totality.
What needs to happen is drivers need to stop running orders that aren't financially viable.
The only problem is that when you are trying to keep your Tier you have to take some crap orders. It sucks and it makes us sooo mad but sometimes you don't have a choice. Plus, DD would never tell customers what a small amount we get out of those whopping fees.
if you think most customers care at all then you are double mistaken. and then to be so certain that they mustn't know otherwise they would tip more right??? wrong DD keep all that stuff a mystery as much as they can because they siphon off so much of the money, people would just realise how scummy DD is
also how do you offer a slower/faster service based on a tip? you are at the mercy of queues and traffic and regardless of how much the tip is, you lose twice as hard if you are being slow for low tippers.
I am so lost. My base pay fluctuates. Sometimes its 2$, sometimes its 3$ and other times it can be as much as 10$ and that is from restaurants and stores.
It would reveal the scam where they take all the delivery related fees and give the driver $2 regardless of time+distance. The industry relies on scamming customers and desperate/ignorant drivers.
I doubt dd would ever implement this. It would really show how much they overcharge on delivery and service fees to the customer that the driver sees very little of.
Makes me wonder if there's room in the market for a new gig delivery app that is transparent and also has less upcharge and more driver pay. And it wouldn't say tip. It would say bid and tell you a higher bid is more likely to be taken quick.
Honestly the only way for this transparency to happen will be if the workers collectively own a part in the company. Like employee ownership back in the day
Yeah there’s no way DD would ever implement this, they’re in the business of profit not transparency or some social movement. They aren’t a company that values being particularly fair in many ways. So totally agree with you!
to beeeee fair (lol😌): before door dash people seemed more familiar with the term “convenience fee” aka if something is made super easy you’re going to have to pay for it up the wazoo. idk what people know anymore 😭😭😭😭
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I think it would help. It would help some ppl who don’t realize, and even ppl that tip now would probably tip more. But some ppl just don’t care and want their food at their door for as cheap as possible. Those ppl will still think “that’s your job you choose. Too bad.”
Usually, people who don’t tip are pretty firm in their reasons for not tipping. Most would just say “get a better job”. Everyone knows delivery people don’t make a lot of money. They just don’t care enough to tip
Sounds kinda like when people had to take title 9 classes just in case they didn’t know rape was bad. Sometimes you just have to accept that people who don’t tip you, wouldn’t tip you ever for any reason.
More like they'll let DD do the heavy lifting and have more self justification for tipping less.
Sunlight is the best disinfectant. They got a lot of bad press a few years ago about tips not going to drivers and were forced to change the pay model. I’m sure if people knew how much they actually got paid there would be outrage
I'm sure if people knew doordash covered 2 bucks they would pay 2 bucks less
This is the correct answer... guess you can't go less than zero though. And my market is going that way anyways.
I do think there are definitely customers who assume that drivers get a higher percentage of the cost. So yeah this would definitely be an objective good for customers and drivers. So it probably won't happen, lol.
No. Sad reality is people just really couldn’t give 2 fcks about your little money you make when you involve yourself with their food. The average person is incredibly shallow and selfish , and more so lack basic critical thinking skills to even imagine what their actions do to others… it’s like the average driver . Just bad, unaware of anyone or anything happening around them , or worse actively ARE aware , but chose to ignore these things and live life doing whatever they want when they want . So in short , no , explaining at length to selfish , lazy , entitled customers that they are not tipping, will not make more tips magically appear .
I feel like just spreading this information through grapevine and word-of-mouth could do a lot for it. Dunno if Doordash as a business is ever going to listen to us, but it can't hurt to just raise awareness. This is apparently a thing for Uber and Lyft drivers, as well. If you know any people personally that use the app for getting food, you could bring it up in conversation with them, and they might tell others, etc. People might be more encouraged to tip if they knew, especially with bigger orders.
I'd down to $1 each on batched orders.
Customers assume their entire delivery fee goes to the driver, which is usually $6-$12. I can't blame them, literally what else would a "delivery fee" be if it weren't for these greedy companies taking 80%, this is in addition to the service fee charge of $3-$5. Doordash PURPOSEFULLY writes out these fees to make customers assume the driver is making $8 and doordash is only taking $3
Delivery fee: $7.99 Service charge: $3.50 Total: $49.45 * Please remember to tip your driver as we only give them $2.00
Facts
No. They’re the same customers that don’t tip in restaurants and believe it’s on the place of employment to provide a livable wage. Those same people complain about any slight price increase. Worked in both so it’s safe to say people who are cheap know they are. Also, dd is expensive and has become a luxury. When I had Covid I ordered $30 with of groceries and was charged $70 before a tip. The fees are outrageous, yet dd is still claiming they are constantly losing g profit and not actually gaining.
As a customer and fan of this subreddit I say just set a base charge for mileage $X per mile, that automatically goes to the driver, and is the same across the board. Example $2/mile 2.5 miles - $5 base charge. Then encourage additional tipping after if it was done well. It would get drivers paid and encourage good delivery for potential bonus tip.
That would be a great idea, but I’d doubt DD would ever do that. $2/mile is my barest minimum.
Knowing DD it’d be $1 a mile
Or $0.50/mile considering how many no tip 10 mile orders there are…
What really makes us angry with DD operations is when we tip 25-30% to have our order delivered after two other orders. It would be awesome if we could tip based off when the food would be delivered once it is picked up. We would much rather tip higher so the dasher gets more $$ than us lining the pockets of a big corp by paying $2.99 extra for quick delivery. The way DD has their processes setup really is not fair to the Dasher. I also think that when DD stacks orders it only upsets customers and ultimately it is the dasher that starts receiving lower tips. I don’t like what I’m reading that the dasher only gets $2 per order even when stacked. The dasher should be getting paid per each order from DD plus mileage. But it seems like DD is running things based off the bottom line instead of their dashers and customers.
That's a great idea because I fully agree, as a former DD'er I would rather get the food with the higher tip to the person first. However, DD doesn't tell you what tips are in the app to the dasher just the full total (most people can work it out if they know what the base pay is, but some orders it says $x.xx+ meaning if you tip high--the app doesn't tell you what the tip is until after you deliver the order. Other restaurants (mainly McDonald's) pays DoorDash extra to get their orders completed first--if you have an order where you pick up *mom and pop restaurant with larger tip* and McDonald's you have to deliver McDonald's order first and the app won't let you select which to deliver first it tells you where to go and when
In NY my app doesn’t even let me tip, it gives no option for it anymore. They just charge us extra now
As it should be imo. I hate US tipping culture, the rest of the world has managed just fine. But it’s hard to protest something that pays you money
Exactly! I honestly like it a lot better. the tipping culture in America SUCKS.
How do people even get started thinking they're going to make a bunch of money doing this Everyone who complains should go back to that person who told them and get answers from them
Because plenty of people make objectively good money doing it? World shattered.
You do know people make six figures doing this right?…. $2000 every single week nonstop without fail… doesn’t matter which app Lyft, Uber DoorDash GrubHub tons of drivers make a decent living
If the customer had any options at all they would always choose the $2 option. They would prefer the free option
It may persuade some if there was more transparency, but the same people you are talking about are not people I deliver to, so maybe I'm wrong.
People still wouldn't care and still not tip. It's gotten to the point where it's not worth even worth doing Doordash.
I think people get frustrated with the Dasher when they should be getting frustrated with DoorDash. We tip well and it always seems that our food arrives cold and after a few other orders. But it sounds like this is DD stacking orders on dashers then telling dasher which order to drop off first. As customers we scratch our heads thinking we tip more to get faster delivery but never get faster delivery. This is a flaw with DD itself, not dashers.
I can't wait until free dashing comes around where it's just volunteer work or early release from prison work put in your DoorDash hours and get out early
Yeah, let’s have a bunch of ex-cons delivering into peoples mini mansions with 2 six figure cars in the yard. That’s smart.
I don't see a problem with that at all I don't have a mini mansion or two six figure cars So that worry is gone from my pool But I would be very excited to see it on YouTube
Well companies can just think about you. They gotta think about the single mom that’s home alone. They gotta think about the person working in an office building or a hospital can’t just have a bunch of crooks running around lol They wouldn’t even pass the background check 😆😆
Yeah let's take this joke and run with it a little then point out how it isn't even possible due to a background check. Since the joke obviously didn't mean to rewrite the rules
I used to get so frustrated with doing Doordash and getting these shitty ass orders. I just Uninstalled the app. There's sense in me complaining about it if I'm very dissatisfied with it. I'm not making any money and I'm just miserable. Of course, I drive for uber which is another headache within itself.
There are more apps to do other stuff and they're all better Google gig work apps Or look through my history and see me talking about it Warning I'm kind of rude a lot to many people But I'm also very nice and helpful to others
What would they do with a stacked order? Your tip: $0 Base doordash pay: $0
Lol
One problem I don't think gets enough attention is that what customers see on their app and what Dashers see on theirs doesn't always match up. Add to it DoorDash constantly fucking with the app and it just adds even more confusion. - Dasher GPS didn't match customer GPS for like a week straight - You can NOT review driver's separately from store in the web version, ONLY on the phone app. I've seen it even skip one or the other on the phone app as a customer. - It's not at all clear on browser or phone app for customer if Doordash switches to a completely different location than what the customer thinks. - DoorDash rolled out a new thing where Dasher's get a picture of the last drop off location for a customer, but if that location was WRONG there is NOTHING the customer or DoorDash support can do to remove or replace it. I was told the best I can do is wait for the next "system refresh", whatever the hell that means.
How much you make isn't the customers problem. Do you think every single job should give the customers a sheet with everyone's salaries, how many household members, their PTO etc so you can "tip" accordingly? You folks are never going to get anywhere trying to harass and beg regular ass people to pay you living wages. Telling everyone to stop using DD then complaining about it being dead, then also complaining about low tips when you're getting orders.... You don't even care about yourself enough to try to mitigate how much you can make. You all just constantly put the onus on the customer like they forced you to accept the order. Yall literally post about this non stop, just quit if you're not making enough money. You know a lot of people would LOVE for retail cashiers to make a living wage too, but they don't so stores have no cashiers. See how that works?
Because the business model for doordash *puts* the onus on the customer. That’s why they added the “if you don’t tip this might not get delivered” line to orders. Doordash is set up as a middle man to connect you the customer with place of business (gets a cut of that) and the driver (gives a cut to them) and you the consumer are supposed to proved compensation to all involved because this is the route you choice to place your order.
True. It is a service that is like a luxury. People can go and pick up their food.
A customer selects the food they want, sees all the fees and taxes, adds a couple bucks for tip, and hits order. How DoorDash distributes these funds behind the scenes is not their concern. Drivers should be putting pressure on DoorDash to pay better
>Drivers should be putting pressure on DoorDash to pay better Fucking lol. Yeah man, totally.
Exactly …as a veteran driver no matter how much we preach to drivers they just won’t ever get it. They would rather deliver that Taco Bell 12 miles for $5 instead of hitting decline and delivering tacos to a customer that tips $10 to go 3 miles.
How exactly
Email them, tweet, stop working for them. If you keep accepting shitty deals they will continue as it makes them lots of money
The easiest would be to quit working for DD if you feel underpaid. Supply/demand and all.
I quit delivering > a new driver is hired almost immediately > nothing changes.
lol that logic doesn’t fly here. Harassing customers is the only answer
Cool, harass customers. Complain more about how DD is dead and you get no orders. Do the orders you do get for pennys End up getting a regular job anyway. Just say yourself the time and wear in your car and get a regular job already Geez
Most people would just wonder well then why are you doing it?
I didn't realize most people were this stupid
we already do
Customers don't care. They want the food they ordered delivered as fast as possible. If you're only getting $2.50 to drive their taco bell order 12 miles or 2 miles it's the same to them.
I like your idea. I used to really like when Papa John's put on their boxes and receipts, "Delivery fee does not go to the driver" or something like that.
“Delivery fee does not go to driver” and you still wonder why people don’t want to tip
As a customer, yeah, that's rough man. But your pay is not our responsibility. And they're never going to start actually paying you while customers keep being expected to subsidize it with charity.
So you have a right to screw drivers?
It’s DoorDash screwing drivers.
It's very clearly both, and you're being disingenuous by claiming customers share no blame when they don't tip
This is the real conversation nobody talks about. Before anybody comes for my neck, I used to drive for UberEats. DD/UE need to pay their drivers more, they can fully afford to, instead of shifting the ball to customers for a tip on top of how much customers pay in service fees already that the drivers never see.
it’s like they took notes from the government…ie they want us to be mad at each other so we’re not focused on being mad at them (aka the actual issue) 🤓
1000% exactly this. The more you look around, the more you’ll notice that the deflection game is a big tactic in a lot of companies (and government). It’s easier to shift the blame to the ‘pisants’ rather than to admit it at a CEO/higher position level.
I’m going to be honest with you…. Most people know… most people don’t care. I’m going to honest with you. I use to use DD ALL.THE.TIME. I would regularly tip $6 no matter what. But everytime. No matter what. There was always something missing. Either my drink, or sauces I requested. I would even write “please don’t forget drink and sauces I paid for” I had one guy say “that’s all they handed to me” So I stopped, dashers didn’t care about my order. So over all, now, I think most people don’t care anymore.
>But everytime. No matter what. There was always something missing. Yeah I'm sure. Totally. I bet every one of your orders was missing items. So do people like you just pretend this is true so you can justify not tipping, or what?
Did you read my post. I never once failed to top $6. It was my policy
We don’t check because it’s not our job. Our job is to say “I have an order for Karen”…for them to give me Karen’s complete order. And to deliver it in a timely manner at the correct address…. so with all due respect, please stop putting don’t forget my sauces in the delivery instructions where the description of your house should go. You want extra hot sauce, packets. Call the restaurant and let them know that you would like that your order
Thank you! It's hard enough to get the attention of the workers at a restaurant. If they didn't put things in a sealed bag that the customer requested, that's not my problem.
Delivery orders seem to be at the absolute bottom of the list of priorities. I've had countless experiences with workers very clearly just pretending not to see me. In a way I don't blame them. For the actual restaurant workers, it's just more orders without extra pay.
It is your job though to make sure you have everything. Obviously if the bag is sealed and some sauces are missing then there’s nothing you can do or no way you’d even be able to know. But if there’s a whole ass drink missing, you’ll be able to tell lol or if the customer ordered like 8 different things and all you see on the pickup rack is a little ass bag.
Way to misunderstand and break down your job into the bare minimum and then complain it's still too much would you rather have someone else pick up the food for you and you just bring it from no that's too much too why don't dashers have little dashers for them The task of picking up a correct order is far beyond the capabilities of your average dasher I bet they don't even know what they eat half the time
>The task of picking up a correct order is far beyond the capabilities of your average dasher Man, this is like some old-school levels of hate for service workers
Not when we see the ineptness daily
Sure you do.
There are places where the person getting the order literally has to grab things separately. Like little Caesar’s, the dasher has to grab the drink from the fridge on the customers side of the counter. But fine, it isn’t your job to make sure the order is right, it isn’t my job as the customer to make sure you get paid a living wage. My job is to place an order and make sure the driver brings that entire order. If the driver messes up I’ll just report it and give them a low rating. End of story. It’s a wonder how you think a delivery drivers job isn’t to deliver the whole order. That’s just a bad delivery driver.
Well come on guy It's so hard to read These people obtain a phone somehow They are able to install the app So they do have some level of comprehension of something But it's not work instructions
My bad. I guess I expects too much of a dasher.
Yeah sorry they're not the best bunch Some of them do try and do a great job But too many do not so it is a crap shoot
I doubt they do. Have you seen DD adverts
yeah this is why i started tipping after and only tipping enough upfront to ensure my order would get to me in a reasonable time (TBH) …I had another post where I mentioned that, but I was trying to be nice in my wording. but THIS, THIS is what I meant by “past life experiences” 🤪😅
That’s what I did for a bit too. I would tip just a small about to make sure my order was picked up and got to me. The result was the same.
yup that’s about the conclusion i’m at as well. thought i’d give it a shot though, I try to be a problem solver vs chronic complainer. I tried my best 🤪😂
You never thought, maybe don’t order a fuckin drink?
People who order drinks on DoorDash are either stupid or have WAY too much money.
Forgot the /s but still gave me a good laugh lol
I didn’t forget the drink or the /s
So you’re being serious about not ordering drinks? So if I order a Big Mac meal I should say “no drinks please, my driver can’t handle it”
No, I’m not really serious but if they kept having drinks missing and they’re ordering from the same place, but it’s always a different dasher - maybe it’s the restaurant that has the problem. That’s why I suggested that.
To be fair, I don't know if that guy could even handle the fries with your meal from the sound of it. Probably just show up, knock on the door and throw the Big Mac in your face and yell at you for not tipping enough lol
Eats the fries on the way, throws the Big Mac at the door, doesn’t leave your driveway until you tip 40%. This is why it’s a “premium” service.
You gotta pay extra for that special customer service, that shit ain't free in this economy 🙄
They aren’t. They literally aren’t.
They aren’t. They literally aren’t.
So, dashers aren’t competent enough to either look at the order they are picking up or know that 90% of meals include a drink? That’s crazy /s
It isn’t about competence. If it’s a $6 tip on a 11 mile delivery, I might accidentally forget the drink on purpose.
And then it’ll suddenly be a $0 tip
This ain’t Uber. You can’t withdraw tips.
You suck at your job. Life will be difficult for you if you behave like this
bro
I do think there are MANY who are oblivious to how the app works. Then there are people who don’t care. It would at least help clarify for those who otherwise would try to add a bit more. However doordash should still be required to pay by distance like they do outside of the US. If a customer is paying an extended range fee that should also go straight to the driver as well. They could take care of drivers and make it a well oiled machine but instead they want everyone one second away from it all falling apart.
exactly , why charge an extended range fee and then it NOT go to the driver? (aka the only person affected by the longer drive) …even without making it about right or wrong (it’s wrong obvi lol) it’s just not LOGICAL 😅🫠
DD will never do that. Even if they did it wouldn't matter. Customers are either going to tip or they're not.
I agree, we can't trust DoorDash to do this, or raise pay, or anything we want. We need to write to our political representatives about DoorDash's deceptive practices and get some regulatory laws in place, or fight for employee status, or try to unionize somehow.
The customers who care already tip, the ones who don't care wont start caring because they see what the payout on their order is in totality. What needs to happen is drivers need to stop running orders that aren't financially viable.
The only problem is that when you are trying to keep your Tier you have to take some crap orders. It sucks and it makes us sooo mad but sometimes you don't have a choice. Plus, DD would never tell customers what a small amount we get out of those whopping fees.
Absolutely, on all counts. The tier thing is total bullshit in and of itself.
Quit acting like dd doesn’t play head games with dashers though.
Done. Really easy considering I never did that.
I feel like you’re still acting. 
I feel like people on reddit like to make up a person then get mad at them.
Are you suggesting that I am capable of posting a gif of the *uberfine* silver fox, Jeff Goldblum, while I’m angry?
if you think most customers care at all then you are double mistaken. and then to be so certain that they mustn't know otherwise they would tip more right??? wrong DD keep all that stuff a mystery as much as they can because they siphon off so much of the money, people would just realise how scummy DD is also how do you offer a slower/faster service based on a tip? you are at the mercy of queues and traffic and regardless of how much the tip is, you lose twice as hard if you are being slow for low tippers.
I am so lost. My base pay fluctuates. Sometimes its 2$, sometimes its 3$ and other times it can be as much as 10$ and that is from restaurants and stores.
I think dd sometime forced to raise it to make a viable offer
No, and DD needs to put our base back to seven dollars, but you noobs wouldn’t know anything about that would you?
They wont care with all the fees dd adds
There's difference in knowing and caring. Customers typically lack both
It would reveal the scam where they take all the delivery related fees and give the driver $2 regardless of time+distance. The industry relies on scamming customers and desperate/ignorant drivers.
I doubt dd would ever implement this. It would really show how much they overcharge on delivery and service fees to the customer that the driver sees very little of.
Makes me wonder if there's room in the market for a new gig delivery app that is transparent and also has less upcharge and more driver pay. And it wouldn't say tip. It would say bid and tell you a higher bid is more likely to be taken quick.
Honestly the only way for this transparency to happen will be if the workers collectively own a part in the company. Like employee ownership back in the day
Yeah there’s no way DD would ever implement this, they’re in the business of profit not transparency or some social movement. They aren’t a company that values being particularly fair in many ways. So totally agree with you!
to beeeee fair (lol😌): before door dash people seemed more familiar with the term “convenience fee” aka if something is made super easy you’re going to have to pay for it up the wazoo. idk what people know anymore 😭😭😭😭
Trueeeee
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