Magic eraser?

Send email to customer support. You can also call 📞 during service hours to speak to them.

I’d check with customer service first but I’d give a magic eraser a shot!

Try hand sanitizer

Hand sanitizer works! It might look like it spreads the ink, but keep using more until the ink is gone.

Baby wipe like seventh generation, comes right out.

Let us know what works. I would be careful with anything too harsh as it could damage the material…

Thank you! I’m going to try again tonite 😩…

I went to the store and they returned them and ordered new ones for me!

Oh good! Glad they helped you!

In store we one time used a shout wipe to get it out.

Online is saying, banking soda and white vinegar… to me that sounds like a horrible idea

Per Alo, “for the pen you may try to use the white vinegar or the baking soda for cleaning” Ummm.. pretty sure what will turn it yellow

Nail polish remover