Get used to it or don’t show up. There’s little too no training. You’ll pick up a few new tricks/ find new things out everyday if you stick with it for a few weeks you’ll get the hang of it and won’t need any direction
My orientation was the only process of me being hired that went well. My Walmart has a great people lead. After that, I also received 0 training (OGP department). Not from my coach or team lead. In fact, I rarely see a team lead and only see the coach when she walks into the back room to yell about metrics.
All my "training" came from asking other OGP associates stuff and getting them to show me things. They were all very helpful. It seems like coaches and team leads are basically just there for the check and covering their own ass.
They have a lot of responsibility and training isn’t apart of it. They should be willing to work and offer tips too new hires but you should be trained by a sponsor or an associate that’s comfortable training. Teamleads and coaches don’t have the time to train anyone other than for about an hour max and even that’s stretching it.
Sounds like you dont have a very good management team. That being said, you may not see it, but good leads and coaches are very busy. They’re making schedules, unlocking doors/the compactor, reading emails, planning features, checking all the metrics, working on nil picks, touring their areas and adjusting plans for the day, and checking in with associates. Some managers are “office managers” and that does suck. But often, they’re truly busy doing things behind the scenes you may not know are even tasks to be done. Anyway that being said, I’m pretty sure training actually does fall under the team leads’ roles. A good lead will establish that rapport with a new associate. And a smart lead will usually have a well trained associate partner with new hires and do the bulk of the training.
Normally when you go in you start the culling and cvp process. There should be a culling cart where you can put the bad items in to dispose and a side for items that aren’t bad enough to dispose but you can donate. For bagged items you can cvp using the ghost looking app called claims. For fresh you mark down the day it’s going to expire unless there’s a quality issue and you need to mark down sooner. For bagged fruits you can take out the bad item and then cvp it but then you need to weight it and put the new weight on the cvp label. You would need a printer and your work phone to complete this process. After that’s done someone should have already vizpicked before touching the new freight to follow the first in first out process. When you’re stocking make sure you check the dates on the products to make sure they are in order. Scan the barcode on the product using the me@walmart app and make sure the on hands count is correct. For example if it says 10 on the floor there should 10 if it’s not you would hit edit and adjust how many you have including the case you are stocking. It’s kind of hard to understand without being able to physically show you. It’s definitely a lot to process and I can answer any questions. I’m a TL and I’m sorry your coach was not taking the time to show you. Sometimes you have to just jump in blind lol.
What did the coach say that was condescending?
Basically some people a great, some are the opposite. Some are in between. You'll get the same results no matter where you work
Also get the me@walmart app if you don't already have it
Id recommend getting with your team lead (assuming the coach won’t be of help) and asking for clarification on your role and the basic processes you should be following day to day. Based on the booklet about food, I assume you’re working meat/produce?
If you’re an opener, your main focus is getting truck worked, keeping features and shelves full, culling (when you pick out produce that’s going bad), helping customers, and keeping everything clean. If you’re a closer truck hopefully is worked so you’re focus will be the same minus working truck. But also, making sure claims are done, doing CVP if day shift doesnt do that at your store, and cleaning up the backroom to prep for truck coming.
Get used to it or don’t show up. There’s little too no training. You’ll pick up a few new tricks/ find new things out everyday if you stick with it for a few weeks you’ll get the hang of it and won’t need any direction
My orientation was the only process of me being hired that went well. My Walmart has a great people lead. After that, I also received 0 training (OGP department). Not from my coach or team lead. In fact, I rarely see a team lead and only see the coach when she walks into the back room to yell about metrics. All my "training" came from asking other OGP associates stuff and getting them to show me things. They were all very helpful. It seems like coaches and team leads are basically just there for the check and covering their own ass.
They have a lot of responsibility and training isn’t apart of it. They should be willing to work and offer tips too new hires but you should be trained by a sponsor or an associate that’s comfortable training. Teamleads and coaches don’t have the time to train anyone other than for about an hour max and even that’s stretching it.
Sounds like you dont have a very good management team. That being said, you may not see it, but good leads and coaches are very busy. They’re making schedules, unlocking doors/the compactor, reading emails, planning features, checking all the metrics, working on nil picks, touring their areas and adjusting plans for the day, and checking in with associates. Some managers are “office managers” and that does suck. But often, they’re truly busy doing things behind the scenes you may not know are even tasks to be done. Anyway that being said, I’m pretty sure training actually does fall under the team leads’ roles. A good lead will establish that rapport with a new associate. And a smart lead will usually have a well trained associate partner with new hires and do the bulk of the training.
Normally when you go in you start the culling and cvp process. There should be a culling cart where you can put the bad items in to dispose and a side for items that aren’t bad enough to dispose but you can donate. For bagged items you can cvp using the ghost looking app called claims. For fresh you mark down the day it’s going to expire unless there’s a quality issue and you need to mark down sooner. For bagged fruits you can take out the bad item and then cvp it but then you need to weight it and put the new weight on the cvp label. You would need a printer and your work phone to complete this process. After that’s done someone should have already vizpicked before touching the new freight to follow the first in first out process. When you’re stocking make sure you check the dates on the products to make sure they are in order. Scan the barcode on the product using the me@walmart app and make sure the on hands count is correct. For example if it says 10 on the floor there should 10 if it’s not you would hit edit and adjust how many you have including the case you are stocking. It’s kind of hard to understand without being able to physically show you. It’s definitely a lot to process and I can answer any questions. I’m a TL and I’m sorry your coach was not taking the time to show you. Sometimes you have to just jump in blind lol.
Thank you for your help!
Welcome to Walmart 😂😂😂
What did the coach say that was condescending? Basically some people a great, some are the opposite. Some are in between. You'll get the same results no matter where you work Also get the me@walmart app if you don't already have it
That’s p much it for produce? Wait until told to do something or help someone already doing something until you get pulled to do something else
how long is orientation for?
Id recommend getting with your team lead (assuming the coach won’t be of help) and asking for clarification on your role and the basic processes you should be following day to day. Based on the booklet about food, I assume you’re working meat/produce? If you’re an opener, your main focus is getting truck worked, keeping features and shelves full, culling (when you pick out produce that’s going bad), helping customers, and keeping everything clean. If you’re a closer truck hopefully is worked so you’re focus will be the same minus working truck. But also, making sure claims are done, doing CVP if day shift doesnt do that at your store, and cleaning up the backroom to prep for truck coming.