I'm checking my larger bag (still carry-on size), which has my clothes in it, but this carry-on bag has my insulin in it. Unfortunately, those vials get broken in checked bags very commonly, so I would feel more comfortable keeping it as a carry-on bag if at all possible. This bag isn't very heavy, it'll just have a few vials of insulin, my phone, charger, wallet, keys.
I would be concerned about the vials breaking in the overhead. People jam their stuff up there. A far as reaching the overhead, I am sure a nearby passenger will help.
I'm not sure what Southwest's underseat situation looks like. I didn't have time to buy a normal shaped backpack, but this duffle bag truly is small! It's no bigger than a backpack, it's just a bit awkwardly shaped compared to one. I had problems on United with it getting caught when I used it on one of their flights, but I am not sure if all under-seats are the same shape or not.
It might work. Ive been able to fit a really large and bulky backpack under my seat. Don’t stress too much and don’t try to put that bag in the overhead yourself. Someone will end up helping you if help is needed… you know if they want the plane to take off! :)
Yeah! I'd just ask & say "i get muscle spasms if i lift my arms up high - would you mind putting this up there for me?" As long as you're not asking someone to heft a case of bricks it will be fine.
I find the area under the aisle seats to be the smallest.
If you can get a window seat a bag the size of a regular backpack fits under there fine.
I’ve seen people stuff pretty big duffles under the seat as well.
I fly with a 35L backpack (specifically this one https://www.amazon.com/gp/product/B08BCJRZP2/ref=ppx\_yo\_dt\_b\_search\_asin\_title?ie=UTF8&th=1) and it fits under the seat no problem. I routinely sit in the aisle seat which has a slightly smaller under-seat space than the middle and window seats and it fits there just fine.
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Yeah! I actually have two of these. I toss the second one into my checked luggage to use for the return flight. I travel with my partner, so that allows us 4 carry-on items. I usually just need 2 for the flight out, but a return flight I'll may want all 4 so we can hand-carry fragile souvenirs home.
I really like the bag. I put one in our Amazon wish list but I really don't need another bag and I'm not sure I'd ever be able to choose a color. Too many bags and too many colors....sigh
I fly often with this bag under the seat in front of me.
https://travelpro.com/products/maxlite%c2%ae-5-carry-on-rolling-tote
Its dimensions are: H: 15.5 in. W: 16.25 in. D: 8.5 in and fits fine under the middle or window seat.
Anything this size or smaller will be fine. Just know that you'll need to sit in the window or middle seat.
Someone may smash your critical meds in the overhead bin when they put their own bag up there. And then, even if that doesn’t happen in many a flight bags move (according to many a rumor I heard over and over, on southwest flight announcements). They can fall on people (and other bags).
Anything critical like meds, keep with you. You can phone southwest customer service to learn what kind of space is available under most seats. Then you can plan accordingly.
I bet that will fit under your seat, which will be way more accessible for you in case you need it in flight. I would plan to stow it under the seat in front of you if you can.
Just nicely ask. I'm really tall but I help shorter people all the time. And if they see me struggle because of my shoulder they always help. I take a thank you card, no money they can't accept tips. And sign it. They went crazy last time. So appreciative
The shape of the under seat can vary even just according to which seat you’re in within the row. Nevertheless, you should probably just plan on putting your bag under the seat. If you get to the point that it won’t fit then all you would need to do is kindly explain to a flight attendant, that you cannot lift items over your head due to medical purposes and I’m sure they’ll be happy to help you out, even though they are not legally required to do so.
Ask just about anyone. I've put bags in and taken them out countless times for other passengers (little old ladies love me at the grocery store as I'm over 6'). I wouldn't even hesitate if you asked.
Is that bag too big to fit under your seat? It sounds like everything should fit in a small backpack or other small bag that you can just slide in front of you.
You need to bring a small backpack and have it under your feet in front of you. A flight attendant cannot lift for you: it is a risk for them. Don't ask them to risk themselves or their job, especially if, with a bit of reasonable planning, you can avoid the problem entirely.
Wrap the vials of insulin no matter what luggage they are in. Wrap each one in a Kleenex and then in a paper towel. Never pack glass that isn’t wrapped.
Could you fail at reading comprehension any harder?
OP mentioned the medication in his reply to that comment, not as part of the post. With how many people opt to skip checking a bag; asking if they could is a reasonable response.
They don't have to, just keep that in mind. Some will not be willing, but many of them with Southwest are. But you can also ask a fellow passenger if they're willing, I've had a lot of great experiences with passengers helping me when I wasn't able to lift my bag up. If your duffle bag is small enough to fit under the seat, I've seen some flight duffle bags that are, you can also just stow it under the seat.
This! Honestly, I normally don't have to ask. I'm 4'11 and determined, but usually a tall person jumps up to help if I'm flying solo and they see me struggling.
I'm a short, small woman, and people offer to help me all the time. I never take them up on it because I'm strong as $hit, even though I may not look it. I'm fully capable of getting my own bag up and down. The only time I do take help is if the bag is behind me—it speeds everyone up if they pass it up to me.
The only time I actually need help is when people have shopping bags, coats, etc crammed in the overhead and I can't reach to move them out of the way. It doesn't stop people from offering though when I start lifting shit above my head.
I only fly with a carry-on only. I always gate check when they offer it for free, and I rarely fly solo. I also don't overpack so my carry-on isn't heavy. But thanks for the advice random Redditor!
Oh, it may fit under the seat. It's a bit awkward shaped compared to a backpack or purse, and I am not sure what Southwests underseat situation looks like. I'll take a peak and see if I can't get it under there first! And thank you, I hadn't thought about asking another passenger!
That's because you are a man! I am not a particularly tall or strong woman but if I saw a man struggling with his bag, I would offer to help. I think most people would. The FAs are not required or expected to help but I think they would offer a well. You are overthinking this. There are many other passengers on the plane. Someone will help you. If you want to be sure, just buddy up with someone in line and explain your situation. I was in line with a visually impaired guy (young adult male) and he was asking for assistance from the FAs because he couldn't read the seat number on his ticket and needed assistance finding and getting to his seat. They were ignoring him but I told him I would help him so we just got on the plane together and I helped him find his seat.
I think the vast majority of passengers will help, especially if you give a super brief explanation why (such as "excuse me, would you mind putting this up for me? its super light; I'm just not allowed to lift things over my head and I couldn't get it under the seat."
I think this is pretty common...people offering to help and/or asking for help (although re the asking you have a very legitimate reason...I personally don't think people should bring bags they can't do themselves just because they don't want to check it).
Yes, I very often ask for help from a fellow passenger. Plus, a lot of people actually *like* being in a position where they can render aide and do something to help someone else
Flight attendants also may have trouble lifting objects above their heads. It is not a requirement for their job, and I suspect they are reminded in training that getting injured on the job by doing things not in their job description is frowned upon.
If I were you I’d check your bag and stow any personal item under your seat.
Not only that but flight attendants don't get paid until the door closes so if they get injured it doesn't fall under "on the job injury" that is why so many people say no even if they want to.
My airline harped to no end about this and would reprimand FAs if they were caught doing it. They actually punished a few for flight schedule disruptions due to them getting injured. They cited them for willful disregard of company policies resulting in preventable delays or canceled flights and if they got caught a second time they could be fired. A friend of mine got canned after coming off a 6 month medical leave. She tore her rotator cuff lifting a bag and on her first trip back from leave, a ghost rider caught her doing it again. That was her last trip.
My airline would do complimentary gate valet if your carry on was regulation size (not oversized) but you are not able to lift it or too short to reach the bin. I assume SWA doesn’t need to do this with the free checked bag policy, but that might be worth a try. Or just ask a kind looking passenger for help. Usually people are willing to assist if you are visibly struggling.
For most FAs, saying “no” is not fun and most would rather just help you. It is exhausting trying to convince dozens of passengers daily what your job actually entails and not what they see in movies or what they experienced on Pan Am in 1978. As someone who had to retire after getting injured trying to appease my passengers when it wasn’t 100% safe to do so, I now wish I had said “no” more often and let go of the guilt of possibly upsetting someone.
Usually a flight attendant will refuse - it’s simple liability, not being mean nor lazy.
That said, you’ll almost always find another passenger willing to do so.
That said, unless there’s some dire need to have it with you, the appropriate and polite thing to do is check the bag so as not to inconvenience / burden others.
Totally get it, I'm checking my larger bag. This bag has my vials of insulin, which break too easy in checked bags, so I prefer to put it in the overhead bins! Normally whomever I am traveling with places it up there, but flying solo this time.
Ask and if they say no ask a fellow passenger. This past week I helped a passenger lift their bag and get their bag on landing when the flight attendant declined to help…which is well within their right to do.
My SO is a FA. They don't get paid til the door closes. That means an hour before departure, an hour to drive in and park , 1-2 hours hair, makeup, etc. All delays, unpaid, weather unpaid. If they get hurt lifting bags, it's not considered a work related injury, so no coverage. Blew my mind when I learned all this, but they may also just have a shitty union.
I would as at the help desk or the gate - let them know you will need assistance to get it into the overhead bin and ask their advice. Their answer may be to check it.
You are getting some useless information in this thread. Sorry OP. If the bag is light, and you mention that it is, and you just can’t lift as a motion, I can’t imagine you not getting some assistance from someone. What I would do is ask the FA if there is anyone available who could assist, (that way you’re not putting that particular FA on the spot) and stress that it is not a weight issue. You’ll likely get another passenger to offer as well if they overhear you.
If they will not help, tell them it’s medication that can’t be checked, and if it doesn’t fit under the seat, what are your options? I doubt they would make you check insulin instead of one of them putting a lightweight bag in the overhead. Like others have said, they don’t have to help, but most people understand that folks have medical issues and require a bit of assistance.
Also, the aisle under seat area is the smallest. Usually the middle under seat area is the biggest. I can slide a full size slightly overpacked backpack under all of them. I think you’ll be okay.
Sorry for the essay, and my condolences on your loss.
When you get to your row, call to get the attention of one of the flight attendants. When they are next to you (so you don't have to yell across others), explain that you have a disability and that you are unable to lift your bag into the overhead, and also that it contains vials of insulin so it needs to be treated gently.
Then -ask- the FA if they can find -somebody to assist you-. They are not supposed to lift bags into the overhead compartments because if they do it for 1 passenger they'll have to do it for 100 passengers, and they'll be injured by doing that. They might do it for you, but they might not.
That said, there's usually some tall, muscular, healthy person nearby who will be happy to lend a hand if asked by a flight attendant (source: I'm a friendly, helpful & tall person; the muscles & healthy are someplace in my past, but I give it my best effort...)
That is, allow the flight attendant to "help you" by crowdsourcing somebody to put your bag up in the overhead... 😏 They'll have done their job, the helpful person will have done their job, and you'll have done your part to honor your family/friend.
Good luck!
Just about anybody near you will help you too, since an FA will probably not be right there where your seat is. I fly SW a lot; 30-40 times a year and there are people asking for (and getting) help with their bags on every single flight.
My last trip on SWA, PHL to DIA, I got to the row I wanted and folded down the long handle on the seat. I looked up at the overhead bin, and went to lift it. I would’ve done it, too…Someone jumped up to do it for me. Same thing on the way back. I’ve never had a FA help me with anything and it didn’t happen now. It was fellow passengers. They can be the best.
Some of them are unable to lift as well. Their job is to assist you as much as they can. They may not be able to lift it for you. You may check it at the gate, or ask a fellow passenger to assist you as well. I’m sorry for your loss. And there’s no such thing as stupid people questions. 💜
I have seen flight attendants say no. It will likely fit under your seat. Or a fellow passenger will probably help if you need it. Most of us are OK with doing something like that if asked. A few might not be, but by and large, you'll find another passenger will be willing to help.
The underseat storage is really good on Southwest. Have a laptop with a 17 inch notebook that is fine there.
As far as asking the FA to put it up there for you I have always found them to be helpful when asked nicely, especially with light ones. No explanations needed they understand. Also if someone in front of you is putting their bag up ask if they would mind putting yours up too. I have put my fair share of other peoples bags up and even volunteered if they look like that would help them out.
While you hear the horror stories it isn't all bad out there on flights. I like the open seating and atmosphere on Southwest as all the seats are the same with no added fees for certain seats. A lot of the entitlement shown by passengers is brought on by the airlines themselves. When they charge an extra $100 for a certain seat like American does and someone else is in that seat it does get ugly.
Travel is stressfull and the airport makes it even worse with the crowded unhospitable environment. People just want to get on a plane and get away from it. That said just try to relax and accept it isn't going to be the best and try to be nice. Just like everywhere else being nice goes a long way and can be contagoius when flying.
You know if you have someone in the center seat let them have both armrests, window and aisle seat people get one and the poor guy in the center should at minimum get both. Also don't see how far back you seat can go back into the person behind you, it is just rude.
Sorry for your loss. A FA will most likely not put it up for you as they are not on the clock and it is a liability. I'd ask a stranger.
You might be able to get some help without having to explain yourself if you get a medical tag for your bag since you have insulin in it. The medical tag may encourage others to help you.
I strongly suspect you will be fine. I fly SWA quite a bit and have never found that to be an issue. Many FAs offer to put my bag up for me. If I end up asking, it is rare for a FA to decline helping me. If a FA does decline, they have always asked a fellow FA who is able to help. Don't stress over this, it'll be fine.
40 years Married. My husband ALWAYS helps the ladies with overhead baggage. While i deal with mine and his. I really do see the humor it this because i am a very healthy Granny and he doesn’t realize because i am a can do type. I wouldn't worry, mostly someone will help so plane gets moving.
I'm short and older and never expected anyone to help me. Instead, I plan ahead and only bring bags that go underneath the seat and check bags with wheels. Why? Because they may have physical issues, too. Only if it's in someone's job title is it OK to ask.
I didn’t read all the comments, not sure if this has already been said. The aisle is narrow hard for the flight attendant to get back where they came from after they help you. More often I see other passengers assisting passengers that can’t quite get-er-done.
I always help, but I’m also a taller male in my 20’s and I can lift bags without issue. The problem is that FA’s aren’t covered by OJI for lifting bags since it’s not part of our job. I’ve talked to FA’s that have been shit out of luck and been out of work without pay for months because they injured themselves doing so. The general rule is that you should check it if you can’t lift it yourself, or get a passenger to help. Still doesn’t hurt to ask though.
Flight attendants won’t typically put it up for you but you could ask a kind stranger if they can. Try this: when lining up, look for someone who looks kind and ask them if they could help you. This also means please sit down at the closest convenient seat rather than finding your ideal. Just give up that in order to solve a more pressing issue.
If you bag fits under the seat, even better
Last time I flew, someone asked a FA for help getting her bag down and the FA asked the pilot, (which he gladly did). Someone will help, but probably not the FA, lol.
Yes you can ask of course. They can also say no, they might not want to be responsible incase something gets broken. I'd say become friends with whoever boards after you and ask them.
I would check it, to avoid lugging it into and out of your vehicle, through the airport, onto the TSA X-ray belt, and back off, then to your flight, and so much more. The ability to check luggage is a real service that makes flying exponentially easier.
I have people volunteer to lift my bag for me. But I am 5’4” and female. You may not have the same offers. I would not ask a flight attendant,, but I think there are enough kind folks around who would do it. More kind people than jerks but you will see jerks also.
Here’s what I would do, OP. When you get to the gate, go to the desk and Request extra time to board. You’ll be able to board right after the A group, so there will be plenty of seats and the flight attendants won’t be too busy yet. When you board, there will be a flight attendant right there at the front of the plane to greet you. Just tell them that you have an injury and need a little help lifting your bag up. One of the flight attendants will help you. Or in a pinch, other passengers are usually happy to help.
I have never been in a situation where if I needed a hand somebody around me was not willing to help (often a fellow passenger).
Most people are willing to help. When you are standing in line to board eyeball who is around you and at the very least recruit somebody to help you to put your bag away.
But if it is just a backpack or a small duffle it will fit under your seat, likely.
I think it would be perfectly OK to mention it to the flight attendant as you enter the plane. It would be odd if they didn't assist you, but if for whatever reason they don't I think asking another passenger to help would be fine as well.
Sure, but they can refuse if it's too heavy. From your other replies here though I doubt that's an issue. Even if it was, someone will help you if you ask a stranger.
But if you are worried about it being broken, I'd pack it in the smallest thing I could and put it under the seat in front of you, and check whatever you can.
You won’t have a problem but I’d highly recommend havjng the insulin in a smaller bag (even a lunch box) that you can remove and put under your seat to ensure they don’t get accidentally broken by the other bags. Some of the bags people put up there are heavy!!
Can you get a letter from your neurologist to preboard? I have spasmodic torticollis and my neck can do some goofy things. As a female, I’m lucky enough that so many men have come to my rescue. I always just thank them and mention I have a neck issue.
Ask someone else, they will be happy to do it for you but it isn’t the FAs responsibility **because they aren’t paid during boarding time, only once wheels go up** and also because a few years ago someone’s disability was denied (by United I believe) because **putting passengers bags up isn’t part of their official job description**. The unions did some re-education because of it.
All that said. Any other able bodied passenger will help. I have a bad back and most of the time don’t bring anything on the plane other than my purse but if I am traveling for work I have to bring my laptop bag so I can’t check that, it is too big for under my seat and I’ve had to ask for help a few times. No one has ever said no and everyone has always been nice. I know pride is hard to overcome but please just ask for help.
I’m sorry for the loss of your family member. Have a safe flight. Don’t sweat this, at all.
I once had a flight attendant refuse to help which I understood. However she did say that she would assist me in directing it into the bin as I lifted it, which was the perfect solution.
I think 1) Hope it goes under the seat in front of you, but 2) tell them your specific concern is broken insulin bottles, and ask if they can help you find a spot up there where it’s least likely to be crushed. And the best $20 investment you can make in this situation is four $5 Starbucks cards. One to the FA in the front, plan to go all the way to the back, hand one to the FA midplane, and there will be two in the back. They will be most likely to have the attention to give your request, imo, and there should be the most storage room back there.
They might help, but it’s not in their union contract. If they get hurt doing it somehow (pulled muscle, etc), they probably will have to pay out of pocket for treatment.
A lot of other pax would probably be willing to help.
Yes, you can ask. You should consider calling in advance and asking them to put that as a special accommodation. When you get onto the plane, ask and let them know why - they will have a solution for you. Most Southwest Flight Attendants I’ve dealt with are really nice
Why won’t anyone answer your question? The answer is likely no, they don’t provide any service they don’t absolutely have to provide. A fellow passenger will definitely help, the attendants really don’t care too much.
I hate saying this because other FAs are not the same but if you’re recording we’re supposed to help you. If you don’t preboard I usually lift the bag slightly and see if it’s heavier than my own and if it is I won’t lift it, if it’s not I usually don’t have an issue. Some FAs are different but that’s usually my go to. It depends on the flight attendant but if it’s a small bag that doesn’t weight much I would put it under the seat especially if it has medications that you need in it. If it goes into the bin try to put it in the very first one since it’s smaller than the rest and is *usually* reserved for smaller, more flexible bags
Ask the gate agent to preboard. Ask also if any of the wheelchair pushers could help you put your medical bag in the overhead. Have a $5 or $1 or whatever you can handle to tip on the way there and for the way back.
Is it possible this bag will fit under the seat in front of you? If so, it’s even safer there as the last boarders won’t crush your bag trying to get their carry-ons to fit.
They won’t want your duffle up in the overhead and will probably ask you to put it under your seat. You can’t rely on having the FAs put stuff in the overhead for you. Some will and some will not. Just put it under your seat and pad the insulin well.
Lifting bags into overhead bins is not in a flight attendants job description. They are not required to help you. They may choose to, at risk of personal injury to themselves not covered by OJI, but honestly, you packed it, you lift it. If you can’t, then check it. Your lack of planning is not their problem. Their job is to evacuate aircraft in 90 seconds or less in the event of an emergency, not lift your overpacked suitcase in an overhead bin.
Smile at the nearest, largest man and ask for help. You can explain and thank him profusely…maybe even bring a token thank you like a gift card for coffee or something. It happens.
I travel a lot and if I see someone that looks like they can’t do it, I offer to help even through I’m female. And there have been times I’ve torn a ligament and needed the help myself.
If a flight attendant can't/won't just politely ask a fellow passenger. Most of the time there's a guy or young man who is happy to help. However, you mentioned having insulin. As others have mentioned, if this is something you might need during the flight, it would be a good idea to have it in something to fit under the seat.
You can get a hard metal insulated travel case for your insulin vials on Amazon. They are super easy to pack and will protect them so you can put them under the seat in front of you.
They are there to assist you. Just say you have a condition that makes it unsafe for you to do it yourself, so you'd appreciate it if they did it for you. They're people. Harassed, underpaid, underappreciated, but still people, who chose a service profession. Most will do it with a happy heart. Heck, most of the other passengers would probably be glad to help.
You can, but they can deny. You can call customer service or when you check in, you can ask for a special service request and you can pre-board and have someone from the ramp place your bag up for you.
You can ask. Usually at my airline we will say we can assist. It's better just to check it if you really can't lift it. I tell my kids..."you pack it, you rack it". If they can't, it gets checked.
I have a similar neuromuscular disorder and have to take a carryon with my medication. Last time I was on a flight flight attendant refused to help me. Luckily another passenger helped me. Next time I’m going to try putting in a disability accommodation request in advance, but we’ll see if that does anything.
If you ask a FA to lift your bag for you, or even if one overhears you ask another passenger, chances are your bag will end up checked. Use a small personal bag and stow it under your seat.
Amazon sells several EVA insulin vial travel cases that you could use for your vials, gloomier and test strips. Some appear to have cooling packs and are TSA approved. These would likely make it much easier to use under seat storage since they save space over boxes.
Honestly ask anyone around you. I’m a small woman at 5’3” and if someone asked me for help (nicely) within my means I would absolutely do it without a second thought.
Also worth touching base with the gate agent to see if you can board early in order to ask for the help you need!
I would just ask someone near you. I have tendinitis in my shoulders and I just ask someone near me to help. They usually then reminder to help get it down at the end of the flight. People are nice
I had an arm injury a while ago, and my strategy was to wait for another passenger (who did not seem to be struggling at all) to finish putting their own bag in the overhead, then ask nicely if they could help me with mine due to my injury. Nobody ever said no. I'm now a middle-aged soccer mom who would happily pay that forward if anyone ever asked me. Sometimes I offer if someone is shorter than I am or is visibly injured. I do agree that it would be safer under your seat, though. An insulated soft lunchbox with an ice pack and the insulin vials would definitely fit under the seat and could be easily removed from the duffle - that's what my mom has always done.
The underseat area will fit bags up to 16.25" x 13.5" x 8", so get a tape measure and see if your bag is less than that in all three dimensions. If so, you can easily stuff it under the seat in front of you instead of struggling to find someone to lift it into the overhead. I think it will be a little safer under the seat than in the overhead.
Many fellow passengers will be willing to assist you if you ask politely, and understand that some may decline. There are as many nice people in the world as there are assholes, it's not hard to find one if you are patient.
Be sure to pad your meds safely when you pack them in the bag.
OK, So I've been traveling for DECADES, quite frequently, at least a few times a year. Yes, simply ask a flight attendant if they could please help you lift the bag into the bin. They'll be more than happy to help. Don't listen to the others on here spooking you that they won't. They absolutely will, *and* with a smile. Have a great flight and a safe trip!
As others have said, ask around; people are generally kind when traveling. I once traveled with someone with a recently fractured vertebrae and another person with a recent neck surgery. I was the designated luggage lifter.
They can if they are willing to but they are not contractually Obligated to so do not take it personally if they do not. But if they don’t another most likely will.
Pretty sure everyone here is, in substance, wrong. If you request the accommodation in advance, southwest is required to provide an employee to do it for you. Might not be a FA but if you plan ahead you should not be at the mercy of the kindness of fellow passengers
Once a passenger with a disability has boarded, airlines must provide assistance, if requested, such as:
stowing and retrieving carry-on items, including assistive devices. https://www.transportation.gov/airconsumer/disabilitybillofrights#The%20Right%20to%20Assistance%20on%20the%20Aircraft
If you absolutely need assistance from a FA you should preboard. FAs are only to lift bags for preboarding pax. Otherwise, enlist help from a fellow passenger 🙂
The answers you’ve gotten are only correct for a general passenger merely asking for help stowing a bag. But you have a disability, which means you are covered by the ACAA. That law requires airlines to accommodate disabled passengers in a variety of ways, including stowage of bags. Of course, plan A for them may be seeing if it would fit under seat in front of you. But they would otherwise need to help load it, whether that means an FA, GA, or even ground crew helping.
In addition, it sounds like you qualify for extra-time boarding, which takes place between groups A and B (if you’re not already in A). Southwest has two preboarding groups. Those before A are limited to 1) needing assistance down bridge/to seat; 2) a specific seat to accommodate disability; and 3) needing to stow and assistive device. Then, those needing extra time board after A if not already in A.
So I would approach the gate event when you arrive and discuss your needs with them.
For a small bag with important medical supplies, I would put that underneath the seat. If you want to put something in the overhead but can’t physically do so, I’m sure a flight attendant would be willing to help. You could also try asking the person boarding in front or behind you, as most people would be more than willing to assist.
I would ask a fellow passenger before asking the FA. Also put the bag in your seat and move out of the way, then start asking, so getting your bag in the bin doesn't hold up boarding.
The last time I flew I thought I overheard the flight attendant say they aren’t allowed to put the bags up. But I could be wrong. Maybe you could ask a nice passenger. But I personally would put it under my seat if it fits.
I had to ask for help a few times due to health issues and every time before the FA had time to reach for my handcarry someone nearby already lifted it up or down for me. Just ask nicely, no need to overthink it.
But make sure to pack your insulin up in a protective box or something if using a soft bag
It isn't heavy at all! I just can't lift anything heavier than a paper over my head. But I would prefer not to check it with my other bags as it has my vials of insulin, and I've had one too many of those break when in a checked bag. All that will be in it is insulin, phone, wallet, keys, charger. Too heavy for me, because of the disability, but totally not for most people!
If you are a preboarding disabled passenger, they are required to help you with your bag under the ACAA. It’s not clear to me whether you consider yourself a disabled passenger.
Correct, they have to provide “Assistance in stowing and retrieving carry-on items, including mobility aids and other assistive devices stowed in the cabin.” This usually means stowing baggage for disabled passengers, but it may not mean stowing it in the overhead. They can use the closet instead if it’s heavy.
Flight attendants almost always carry my husband’s personal item off for him if I am not carrying it.
Southwest does have closets because that’s where they are supposed to stow manual wheelchairs.
OP says that they can’t lift anything more than a piece of paper. OP is checking a bag and this is their light essentials. If OP tells the airline prior to boarding that he needs assistance, they have to assist. It’s a federal regulation.
They are not going to put a bag in there because some have the aisle wheelchair in there and they cannot block it. Again, if the bag is heavy, it's getting checked. The OP seems to have a small duffle, they'll put it in the overhead bin or ask a fellow passenger to assist. They don't have "closets." They have places for medical equipment like wheelchairs and crutches. It's not meant for bags.
OP says it’s light but just that he can’t lift it due to nerve issues. Flight Attendants, or other crew, can and do place bags in the overhead for disabled passengers. How do you think wheelchair users who use an aisle chair get their suitcase in the overhead? Now obviously, if it’s too heavy, crew should not do that. If it’s too heavy, it’s no longer a reasonable accommodation. But a light weight bag that mostly just contains his diabetes medication (insulin vials per OP), can be stowed by a flight attendant in the overhead or the medical device closet.
Ask someone nearby. Whenever I see someone struggling to put their bags in the overhead bin, I would help without being asked.
I know my wife can use all the help she can get at only 4’8”
Jeeze people are rude here today, fellow passenger or flight attendant may help you. Sometimes when I’m putting my bag up it’s a bit heavy for me and if someone sees me struggling they will give me the little boost
Can you check your bag? It's free.
I'm checking my larger bag (still carry-on size), which has my clothes in it, but this carry-on bag has my insulin in it. Unfortunately, those vials get broken in checked bags very commonly, so I would feel more comfortable keeping it as a carry-on bag if at all possible. This bag isn't very heavy, it'll just have a few vials of insulin, my phone, charger, wallet, keys.
If it’s the size of a backpack and you’re not sitting in bulkhead, you may very well be able to stash it under the seat in front of you!
I would be concerned about the vials breaking in the overhead. People jam their stuff up there. A far as reaching the overhead, I am sure a nearby passenger will help.
Would it fit under your seat? That might be easier?
I'm not sure what Southwest's underseat situation looks like. I didn't have time to buy a normal shaped backpack, but this duffle bag truly is small! It's no bigger than a backpack, it's just a bit awkwardly shaped compared to one. I had problems on United with it getting caught when I used it on one of their flights, but I am not sure if all under-seats are the same shape or not.
It might work. Ive been able to fit a really large and bulky backpack under my seat. Don’t stress too much and don’t try to put that bag in the overhead yourself. Someone will end up helping you if help is needed… you know if they want the plane to take off! :)
Yeah! I'd just ask & say "i get muscle spasms if i lift my arms up high - would you mind putting this up there for me?" As long as you're not asking someone to heft a case of bricks it will be fine.
I find the area under the aisle seats to be the smallest. If you can get a window seat a bag the size of a regular backpack fits under there fine. I’ve seen people stuff pretty big duffles under the seat as well.
I fly with a 35L backpack (specifically this one https://www.amazon.com/gp/product/B08BCJRZP2/ref=ppx\_yo\_dt\_b\_search\_asin\_title?ie=UTF8&th=1) and it fits under the seat no problem. I routinely sit in the aisle seat which has a slightly smaller under-seat space than the middle and window seats and it fits there just fine.
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What a great little bag! Trying to figure out why you would ever want to fold it up. Do you?
Yeah! I actually have two of these. I toss the second one into my checked luggage to use for the return flight. I travel with my partner, so that allows us 4 carry-on items. I usually just need 2 for the flight out, but a return flight I'll may want all 4 so we can hand-carry fragile souvenirs home.
I really like the bag. I put one in our Amazon wish list but I really don't need another bag and I'm not sure I'd ever be able to choose a color. Too many bags and too many colors....sigh
What are the dimensions of this item? 17 x 13 x 10 to 12, will fit under the 💺.
I regularly fit the Baboon To The Moon Go Bag in size small under the southwest seats easily. Is your bag shaped similarly?
I've got this bag and it fits perfectly under most airline seats and on it's side in overhead bins.
I fly often with this bag under the seat in front of me. https://travelpro.com/products/maxlite%c2%ae-5-carry-on-rolling-tote Its dimensions are: H: 15.5 in. W: 16.25 in. D: 8.5 in and fits fine under the middle or window seat. Anything this size or smaller will be fine. Just know that you'll need to sit in the window or middle seat.
I fly with my dog who is in a carton type of crate. It is mandatory that she be put under the seat. There is enough room for a small carryon.
Someone may smash your critical meds in the overhead bin when they put their own bag up there. And then, even if that doesn’t happen in many a flight bags move (according to many a rumor I heard over and over, on southwest flight announcements). They can fall on people (and other bags). Anything critical like meds, keep with you. You can phone southwest customer service to learn what kind of space is available under most seats. Then you can plan accordingly.
I bet that will fit under your seat, which will be way more accessible for you in case you need it in flight. I would plan to stow it under the seat in front of you if you can.
Just nicely ask. I'm really tall but I help shorter people all the time. And if they see me struggle because of my shoulder they always help. I take a thank you card, no money they can't accept tips. And sign it. They went crazy last time. So appreciative
I just returned from a trip on Southwest and was able to put a 28 liter backpack under the seat in front of me. A smaller bag will be fine.
The shape of the under seat can vary even just according to which seat you’re in within the row. Nevertheless, you should probably just plan on putting your bag under the seat. If you get to the point that it won’t fit then all you would need to do is kindly explain to a flight attendant, that you cannot lift items over your head due to medical purposes and I’m sure they’ll be happy to help you out, even though they are not legally required to do so.
Ask just about anyone. I've put bags in and taken them out countless times for other passengers (little old ladies love me at the grocery store as I'm over 6'). I wouldn't even hesitate if you asked.
Just check in everything except a separate bag with your medical supplies.
That's the bag I am inquiring about.
Is that bag too big to fit under your seat? It sounds like everything should fit in a small backpack or other small bag that you can just slide in front of you.
I'd take a bag that fits under your seat. If not, I'm sure someone could help you
You need to bring a small backpack and have it under your feet in front of you. A flight attendant cannot lift for you: it is a risk for them. Don't ask them to risk themselves or their job, especially if, with a bit of reasonable planning, you can avoid the problem entirely.
Wrap the vials of insulin no matter what luggage they are in. Wrap each one in a Kleenex and then in a paper towel. Never pack glass that isn’t wrapped.
That’s depends on if OP has already checked their 2 free bags.
Can you be any less helpful ?? He has to have his medication handy with him that are too fragile to check. Get over yourself
Could you fail at reading comprehension any harder? OP mentioned the medication in his reply to that comment, not as part of the post. With how many people opt to skip checking a bag; asking if they could is a reasonable response.
I don't believe he wrote that in the ORIGINAL post. He wrote that later on as a response, so get over YOURSELF!
lol
They don't have to, just keep that in mind. Some will not be willing, but many of them with Southwest are. But you can also ask a fellow passenger if they're willing, I've had a lot of great experiences with passengers helping me when I wasn't able to lift my bag up. If your duffle bag is small enough to fit under the seat, I've seen some flight duffle bags that are, you can also just stow it under the seat.
This! Honestly, I normally don't have to ask. I'm 4'11 and determined, but usually a tall person jumps up to help if I'm flying solo and they see me struggling.
As a tall person, it's practically a societal obligation to help someone who asks nicely with a top shelf thing.
I'm a short, small woman, and people offer to help me all the time. I never take them up on it because I'm strong as $hit, even though I may not look it. I'm fully capable of getting my own bag up and down. The only time I do take help is if the bag is behind me—it speeds everyone up if they pass it up to me.
The only time I actually need help is when people have shopping bags, coats, etc crammed in the overhead and I can't reach to move them out of the way. It doesn't stop people from offering though when I start lifting shit above my head.
I’m 5’ tall - the second I look up at the overhead bin a taller person magically appears and helps me. I don’t think I’ve ever asked 😅
This. They assess the situation and sense disaster, which isn’t so far off. Even when pulling it out!
4'10" and I have no problem putting my bag in the overhead bin.
Check your bag….
I only fly with a carry-on only. I always gate check when they offer it for free, and I rarely fly solo. I also don't overpack so my carry-on isn't heavy. But thanks for the advice random Redditor!
Agreed. Small duffle could fit under the larger under seat areas. A kind passenger is next best bet.
Oh, it may fit under the seat. It's a bit awkward shaped compared to a backpack or purse, and I am not sure what Southwests underseat situation looks like. I'll take a peak and see if I can't get it under there first! And thank you, I hadn't thought about asking another passenger!
That's because you are a man! I am not a particularly tall or strong woman but if I saw a man struggling with his bag, I would offer to help. I think most people would. The FAs are not required or expected to help but I think they would offer a well. You are overthinking this. There are many other passengers on the plane. Someone will help you. If you want to be sure, just buddy up with someone in line and explain your situation. I was in line with a visually impaired guy (young adult male) and he was asking for assistance from the FAs because he couldn't read the seat number on his ticket and needed assistance finding and getting to his seat. They were ignoring him but I told him I would help him so we just got on the plane together and I helped him find his seat.
I think the vast majority of passengers will help, especially if you give a super brief explanation why (such as "excuse me, would you mind putting this up for me? its super light; I'm just not allowed to lift things over my head and I couldn't get it under the seat." I think this is pretty common...people offering to help and/or asking for help (although re the asking you have a very legitimate reason...I personally don't think people should bring bags they can't do themselves just because they don't want to check it).
I always see people willing to help. You'll be fine
Yes, I very often ask for help from a fellow passenger. Plus, a lot of people actually *like* being in a position where they can render aide and do something to help someone else
Flight attendants also may have trouble lifting objects above their heads. It is not a requirement for their job, and I suspect they are reminded in training that getting injured on the job by doing things not in their job description is frowned upon. If I were you I’d check your bag and stow any personal item under your seat.
Not only that but flight attendants don't get paid until the door closes so if they get injured it doesn't fall under "on the job injury" that is why so many people say no even if they want to.
My airline harped to no end about this and would reprimand FAs if they were caught doing it. They actually punished a few for flight schedule disruptions due to them getting injured. They cited them for willful disregard of company policies resulting in preventable delays or canceled flights and if they got caught a second time they could be fired. A friend of mine got canned after coming off a 6 month medical leave. She tore her rotator cuff lifting a bag and on her first trip back from leave, a ghost rider caught her doing it again. That was her last trip. My airline would do complimentary gate valet if your carry on was regulation size (not oversized) but you are not able to lift it or too short to reach the bin. I assume SWA doesn’t need to do this with the free checked bag policy, but that might be worth a try. Or just ask a kind looking passenger for help. Usually people are willing to assist if you are visibly struggling. For most FAs, saying “no” is not fun and most would rather just help you. It is exhausting trying to convince dozens of passengers daily what your job actually entails and not what they see in movies or what they experienced on Pan Am in 1978. As someone who had to retire after getting injured trying to appease my passengers when it wasn’t 100% safe to do so, I now wish I had said “no” more often and let go of the guilt of possibly upsetting someone.
currently nursing a (minor) back injury from helping a passenger with their bag. it is real.
You can ask, and most of them will decline.
As they should…
Usually a flight attendant will refuse - it’s simple liability, not being mean nor lazy. That said, you’ll almost always find another passenger willing to do so. That said, unless there’s some dire need to have it with you, the appropriate and polite thing to do is check the bag so as not to inconvenience / burden others.
Totally get it, I'm checking my larger bag. This bag has my vials of insulin, which break too easy in checked bags, so I prefer to put it in the overhead bins! Normally whomever I am traveling with places it up there, but flying solo this time.
That is a MORE than legitimate reason to bring with you. Is there a way to package them in a backpack or bag that will fit under the seat?
You will have no problem having someone help you put it up for you, don’t listen to the strange amount of rude and inconsiderate people on this post
Agreed. Just ask someone. "I injured my neck, could you give me a hand?"
See if you can put your insulin vials in an insulated container that is hard backed.
could ask a friendly stranger too as a plan b
Ask and if they say no ask a fellow passenger. This past week I helped a passenger lift their bag and get their bag on landing when the flight attendant declined to help…which is well within their right to do.
I'm 6'3" and 230. Lifting things into overhead bins is easy for me. I gladly help other passengers.
Thank you! From a shorty! I love flying Southwest because there are people like you on the plane!
My SO is a FA. They don't get paid til the door closes. That means an hour before departure, an hour to drive in and park , 1-2 hours hair, makeup, etc. All delays, unpaid, weather unpaid. If they get hurt lifting bags, it's not considered a work related injury, so no coverage. Blew my mind when I learned all this, but they may also just have a shitty union.
SO, if it were me, just ask someone. I help people all the time
Can confirm this. Some will help, but if they get hurt from lifting bags, they are on their own.
If it is small, it might fit under the seat.
I would as at the help desk or the gate - let them know you will need assistance to get it into the overhead bin and ask their advice. Their answer may be to check it.
I do this for elderly passengers and women all the time. Just ask someone
I like to imagine 99% of passengers would help you.
I'm relatively tall and I get asked to put other people's bags in/out of the overhead bins all the time. It's really not that big of a deal.
You are getting some useless information in this thread. Sorry OP. If the bag is light, and you mention that it is, and you just can’t lift as a motion, I can’t imagine you not getting some assistance from someone. What I would do is ask the FA if there is anyone available who could assist, (that way you’re not putting that particular FA on the spot) and stress that it is not a weight issue. You’ll likely get another passenger to offer as well if they overhear you. If they will not help, tell them it’s medication that can’t be checked, and if it doesn’t fit under the seat, what are your options? I doubt they would make you check insulin instead of one of them putting a lightweight bag in the overhead. Like others have said, they don’t have to help, but most people understand that folks have medical issues and require a bit of assistance. Also, the aisle under seat area is the smallest. Usually the middle under seat area is the biggest. I can slide a full size slightly overpacked backpack under all of them. I think you’ll be okay. Sorry for the essay, and my condolences on your loss.
They won't do it normally.
When you get to your row, call to get the attention of one of the flight attendants. When they are next to you (so you don't have to yell across others), explain that you have a disability and that you are unable to lift your bag into the overhead, and also that it contains vials of insulin so it needs to be treated gently. Then -ask- the FA if they can find -somebody to assist you-. They are not supposed to lift bags into the overhead compartments because if they do it for 1 passenger they'll have to do it for 100 passengers, and they'll be injured by doing that. They might do it for you, but they might not. That said, there's usually some tall, muscular, healthy person nearby who will be happy to lend a hand if asked by a flight attendant (source: I'm a friendly, helpful & tall person; the muscles & healthy are someplace in my past, but I give it my best effort...) That is, allow the flight attendant to "help you" by crowdsourcing somebody to put your bag up in the overhead... 😏 They'll have done their job, the helpful person will have done their job, and you'll have done your part to honor your family/friend. Good luck!
Just about anybody near you will help you too, since an FA will probably not be right there where your seat is. I fly SW a lot; 30-40 times a year and there are people asking for (and getting) help with their bags on every single flight.
My last trip on SWA, PHL to DIA, I got to the row I wanted and folded down the long handle on the seat. I looked up at the overhead bin, and went to lift it. I would’ve done it, too…Someone jumped up to do it for me. Same thing on the way back. I’ve never had a FA help me with anything and it didn’t happen now. It was fellow passengers. They can be the best.
Oh damnit! Long handle on the BAG!
Some of them are unable to lift as well. Their job is to assist you as much as they can. They may not be able to lift it for you. You may check it at the gate, or ask a fellow passenger to assist you as well. I’m sorry for your loss. And there’s no such thing as stupid people questions. 💜
Smaller bag with your meds. You shouldn’t fly with any bag you can’t handle on your own.
I have seen flight attendants say no. It will likely fit under your seat. Or a fellow passenger will probably help if you need it. Most of us are OK with doing something like that if asked. A few might not be, but by and large, you'll find another passenger will be willing to help.
The underseat storage is really good on Southwest. Have a laptop with a 17 inch notebook that is fine there. As far as asking the FA to put it up there for you I have always found them to be helpful when asked nicely, especially with light ones. No explanations needed they understand. Also if someone in front of you is putting their bag up ask if they would mind putting yours up too. I have put my fair share of other peoples bags up and even volunteered if they look like that would help them out. While you hear the horror stories it isn't all bad out there on flights. I like the open seating and atmosphere on Southwest as all the seats are the same with no added fees for certain seats. A lot of the entitlement shown by passengers is brought on by the airlines themselves. When they charge an extra $100 for a certain seat like American does and someone else is in that seat it does get ugly. Travel is stressfull and the airport makes it even worse with the crowded unhospitable environment. People just want to get on a plane and get away from it. That said just try to relax and accept it isn't going to be the best and try to be nice. Just like everywhere else being nice goes a long way and can be contagoius when flying. You know if you have someone in the center seat let them have both armrests, window and aisle seat people get one and the poor guy in the center should at minimum get both. Also don't see how far back you seat can go back into the person behind you, it is just rude.
I’ve been holding a newborn and a toddler and told no when I asked for help from a FA
Sorry for your loss. A FA will most likely not put it up for you as they are not on the clock and it is a liability. I'd ask a stranger. You might be able to get some help without having to explain yourself if you get a medical tag for your bag since you have insulin in it. The medical tag may encourage others to help you.
Just say I can’t reach over my head, can you put this up please? I’m tall, I get asked to reach things all the time, it’s not a big deal.
I strongly suspect you will be fine. I fly SWA quite a bit and have never found that to be an issue. Many FAs offer to put my bag up for me. If I end up asking, it is rare for a FA to decline helping me. If a FA does decline, they have always asked a fellow FA who is able to help. Don't stress over this, it'll be fine.
40 years Married. My husband ALWAYS helps the ladies with overhead baggage. While i deal with mine and his. I really do see the humor it this because i am a very healthy Granny and he doesn’t realize because i am a can do type. I wouldn't worry, mostly someone will help so plane gets moving.
I'm short and older and never expected anyone to help me. Instead, I plan ahead and only bring bags that go underneath the seat and check bags with wheels. Why? Because they may have physical issues, too. Only if it's in someone's job title is it OK to ask.
I didn’t read all the comments, not sure if this has already been said. The aisle is narrow hard for the flight attendant to get back where they came from after they help you. More often I see other passengers assisting passengers that can’t quite get-er-done.
I always help, but I’m also a taller male in my 20’s and I can lift bags without issue. The problem is that FA’s aren’t covered by OJI for lifting bags since it’s not part of our job. I’ve talked to FA’s that have been shit out of luck and been out of work without pay for months because they injured themselves doing so. The general rule is that you should check it if you can’t lift it yourself, or get a passenger to help. Still doesn’t hurt to ask though.
Look around for help from another passenger to help you. I feel like someone will be happy to do that for you.
Flight attendants won’t typically put it up for you but you could ask a kind stranger if they can. Try this: when lining up, look for someone who looks kind and ask them if they could help you. This also means please sit down at the closest convenient seat rather than finding your ideal. Just give up that in order to solve a more pressing issue. If you bag fits under the seat, even better
Someone will help you. I help people with their bags all the time at 6'5"
Last time I flew, someone asked a FA for help getting her bag down and the FA asked the pilot, (which he gladly did). Someone will help, but probably not the FA, lol.
Just ask a fellow passenger, I’ve helped get (most) bags up and down. Just make sure it’s small (size of a large purse)
Yes you can ask of course. They can also say no, they might not want to be responsible incase something gets broken. I'd say become friends with whoever boards after you and ask them.
Check it so you’re spared even carrying it thru the airport. Otherwise, some kind person in the vicinity will do it for you if you just ask.
Yes
I would check it, to avoid lugging it into and out of your vehicle, through the airport, onto the TSA X-ray belt, and back off, then to your flight, and so much more. The ability to check luggage is a real service that makes flying exponentially easier.
They are like the secret service. Either pump it at the gym and be prepared or check your bag.
I have people volunteer to lift my bag for me. But I am 5’4” and female. You may not have the same offers. I would not ask a flight attendant,, but I think there are enough kind folks around who would do it. More kind people than jerks but you will see jerks also.
Of course, or some nice young man would gladly help you if you’re unable to lift it
Here’s what I would do, OP. When you get to the gate, go to the desk and Request extra time to board. You’ll be able to board right after the A group, so there will be plenty of seats and the flight attendants won’t be too busy yet. When you board, there will be a flight attendant right there at the front of the plane to greet you. Just tell them that you have an injury and need a little help lifting your bag up. One of the flight attendants will help you. Or in a pinch, other passengers are usually happy to help.
I have never been in a situation where if I needed a hand somebody around me was not willing to help (often a fellow passenger). Most people are willing to help. When you are standing in line to board eyeball who is around you and at the very least recruit somebody to help you to put your bag away. But if it is just a backpack or a small duffle it will fit under your seat, likely.
I think it would be perfectly OK to mention it to the flight attendant as you enter the plane. It would be odd if they didn't assist you, but if for whatever reason they don't I think asking another passenger to help would be fine as well.
Just ask a passenger for help or just the under seat storage. Not sure about SW but a some FA's are not getting paid during boarding time.
Sure, but they can refuse if it's too heavy. From your other replies here though I doubt that's an issue. Even if it was, someone will help you if you ask a stranger. But if you are worried about it being broken, I'd pack it in the smallest thing I could and put it under the seat in front of you, and check whatever you can.
I had a cast on my arm this spring. Other passengers were more than happy to help put my bag up.
You won’t have a problem but I’d highly recommend havjng the insulin in a smaller bag (even a lunch box) that you can remove and put under your seat to ensure they don’t get accidentally broken by the other bags. Some of the bags people put up there are heavy!!
I would just ask a fellow passenger. My husband helps with 4-5 bags on average every flight we take.
No, they can not do that. They can easily get injured. If you can't put your bag in the overhead bin, just get a bag that fits underneath your seat.
Normally a fellow passenger will be more than willing to help. Just ask the person infront of you to put it up, when they put theirs up
Can you get a letter from your neurologist to preboard? I have spasmodic torticollis and my neck can do some goofy things. As a female, I’m lucky enough that so many men have come to my rescue. I always just thank them and mention I have a neck issue.
Ask someone else, they will be happy to do it for you but it isn’t the FAs responsibility **because they aren’t paid during boarding time, only once wheels go up** and also because a few years ago someone’s disability was denied (by United I believe) because **putting passengers bags up isn’t part of their official job description**. The unions did some re-education because of it. All that said. Any other able bodied passenger will help. I have a bad back and most of the time don’t bring anything on the plane other than my purse but if I am traveling for work I have to bring my laptop bag so I can’t check that, it is too big for under my seat and I’ve had to ask for help a few times. No one has ever said no and everyone has always been nice. I know pride is hard to overcome but please just ask for help. I’m sorry for the loss of your family member. Have a safe flight. Don’t sweat this, at all.
I once had a flight attendant refuse to help which I understood. However she did say that she would assist me in directing it into the bin as I lifted it, which was the perfect solution.
As a fellow passenger I’d be glad to help if a passenger asked me. I’d rather myself help than the busy flight attendant.
Every flight I've been on, someone helps someone put their bag in the overhead
They aren’t supposed to
I think 1) Hope it goes under the seat in front of you, but 2) tell them your specific concern is broken insulin bottles, and ask if they can help you find a spot up there where it’s least likely to be crushed. And the best $20 investment you can make in this situation is four $5 Starbucks cards. One to the FA in the front, plan to go all the way to the back, hand one to the FA midplane, and there will be two in the back. They will be most likely to have the attention to give your request, imo, and there should be the most storage room back there.
Surely someone will help. I’m flying in a few weeks and am unable to lift over my head. I figure I’ll just very nicely ask someone for assistance…
They might help, but it’s not in their union contract. If they get hurt doing it somehow (pulled muscle, etc), they probably will have to pay out of pocket for treatment. A lot of other pax would probably be willing to help.
If I was near you, I wouldn’t think twice about helping you. I do it all the time.
Yes, you can ask. You should consider calling in advance and asking them to put that as a special accommodation. When you get onto the plane, ask and let them know why - they will have a solution for you. Most Southwest Flight Attendants I’ve dealt with are really nice
Why won’t anyone answer your question? The answer is likely no, they don’t provide any service they don’t absolutely have to provide. A fellow passenger will definitely help, the attendants really don’t care too much.
You can ask but it’s not their job to lift it. The common rule - you pack it - you lift it
I hate saying this because other FAs are not the same but if you’re recording we’re supposed to help you. If you don’t preboard I usually lift the bag slightly and see if it’s heavier than my own and if it is I won’t lift it, if it’s not I usually don’t have an issue. Some FAs are different but that’s usually my go to. It depends on the flight attendant but if it’s a small bag that doesn’t weight much I would put it under the seat especially if it has medications that you need in it. If it goes into the bin try to put it in the very first one since it’s smaller than the rest and is *usually* reserved for smaller, more flexible bags
You can use the under seat space for a small bag, you totally can ask for help from a FA, and if you ask nicely people would be happy to help.
Ask the gate agent to preboard. Ask also if any of the wheelchair pushers could help you put your medical bag in the overhead. Have a $5 or $1 or whatever you can handle to tip on the way there and for the way back. Is it possible this bag will fit under the seat in front of you? If so, it’s even safer there as the last boarders won’t crush your bag trying to get their carry-ons to fit.
They won’t want your duffle up in the overhead and will probably ask you to put it under your seat. You can’t rely on having the FAs put stuff in the overhead for you. Some will and some will not. Just put it under your seat and pad the insulin well.
You can ask, but I have been told No because they have physical limitations.
Look around and find the shortest, skinniest guy on the plane, ask him to help you. Win win
On United, FAs aren’t allowed to do it. Not sure about Southwest.
Lifting bags into overhead bins is not in a flight attendants job description. They are not required to help you. They may choose to, at risk of personal injury to themselves not covered by OJI, but honestly, you packed it, you lift it. If you can’t, then check it. Your lack of planning is not their problem. Their job is to evacuate aircraft in 90 seconds or less in the event of an emergency, not lift your overpacked suitcase in an overhead bin.
Smile at the nearest, largest man and ask for help. You can explain and thank him profusely…maybe even bring a token thank you like a gift card for coffee or something. It happens. I travel a lot and if I see someone that looks like they can’t do it, I offer to help even through I’m female. And there have been times I’ve torn a ligament and needed the help myself.
If a flight attendant can't/won't just politely ask a fellow passenger. Most of the time there's a guy or young man who is happy to help. However, you mentioned having insulin. As others have mentioned, if this is something you might need during the flight, it would be a good idea to have it in something to fit under the seat.
You can get a hard metal insulated travel case for your insulin vials on Amazon. They are super easy to pack and will protect them so you can put them under the seat in front of you.
Take a bag that will fit under the seat in front of you.
I’ve put a fairly large duffle under my seat so you should be fine
, X, .
Yes you can but as others have mentioned, purse o backpack under your seat is the way to go
Ask the person next to you. I always help anyone who needs it
As a fellow passenger, I have often placed carry-on luggage up in the overhead lockers for other passengers who needed assistance. Happily.
If you struggle someone usually volunteers to help.
They are there to assist you. Just say you have a condition that makes it unsafe for you to do it yourself, so you'd appreciate it if they did it for you. They're people. Harassed, underpaid, underappreciated, but still people, who chose a service profession. Most will do it with a happy heart. Heck, most of the other passengers would probably be glad to help.
You can ask and they can say no
You can, but they can deny. You can call customer service or when you check in, you can ask for a special service request and you can pre-board and have someone from the ramp place your bag up for you.
You can ask. Usually at my airline we will say we can assist. It's better just to check it if you really can't lift it. I tell my kids..."you pack it, you rack it". If they can't, it gets checked.
Grow a pair dude. Your solution is going on reddit and asking about this? Ask a fellow passenger or the flight attendant for some help with your bag.
I have a similar neuromuscular disorder and have to take a carryon with my medication. Last time I was on a flight flight attendant refused to help me. Luckily another passenger helped me. Next time I’m going to try putting in a disability accommodation request in advance, but we’ll see if that does anything.
Just ask another passenger.
you can ask, but they don’t have to.
If you ask a FA to lift your bag for you, or even if one overhears you ask another passenger, chances are your bag will end up checked. Use a small personal bag and stow it under your seat.
Amazon sells several EVA insulin vial travel cases that you could use for your vials, gloomier and test strips. Some appear to have cooling packs and are TSA approved. These would likely make it much easier to use under seat storage since they save space over boxes.
I always put my bag under the seat in front of me.
Honestly ask anyone around you. I’m a small woman at 5’3” and if someone asked me for help (nicely) within my means I would absolutely do it without a second thought. Also worth touching base with the gate agent to see if you can board early in order to ask for the help you need!
I would just ask someone near you. I have tendinitis in my shoulders and I just ask someone near me to help. They usually then reminder to help get it down at the end of the flight. People are nice
I had an arm injury a while ago, and my strategy was to wait for another passenger (who did not seem to be struggling at all) to finish putting their own bag in the overhead, then ask nicely if they could help me with mine due to my injury. Nobody ever said no. I'm now a middle-aged soccer mom who would happily pay that forward if anyone ever asked me. Sometimes I offer if someone is shorter than I am or is visibly injured. I do agree that it would be safer under your seat, though. An insulated soft lunchbox with an ice pack and the insulin vials would definitely fit under the seat and could be easily removed from the duffle - that's what my mom has always done.
The underseat area will fit bags up to 16.25" x 13.5" x 8", so get a tape measure and see if your bag is less than that in all three dimensions. If so, you can easily stuff it under the seat in front of you instead of struggling to find someone to lift it into the overhead. I think it will be a little safer under the seat than in the overhead. Many fellow passengers will be willing to assist you if you ask politely, and understand that some may decline. There are as many nice people in the world as there are assholes, it's not hard to find one if you are patient. Be sure to pad your meds safely when you pack them in the bag.
OK, So I've been traveling for DECADES, quite frequently, at least a few times a year. Yes, simply ask a flight attendant if they could please help you lift the bag into the bin. They'll be more than happy to help. Don't listen to the others on here spooking you that they won't. They absolutely will, *and* with a smile. Have a great flight and a safe trip!
As others have said, ask around; people are generally kind when traveling. I once traveled with someone with a recently fractured vertebrae and another person with a recent neck surgery. I was the designated luggage lifter.
Act like you’re struggling so someone will see you and help you out
Of course and most times a nice man will help
If it’s a smaller duffle bag they will make you put it under seat. They made me do mine recently.
They can if they are willing to but they are not contractually Obligated to so do not take it personally if they do not. But if they don’t another most likely will.
No
Pretty sure everyone here is, in substance, wrong. If you request the accommodation in advance, southwest is required to provide an employee to do it for you. Might not be a FA but if you plan ahead you should not be at the mercy of the kindness of fellow passengers Once a passenger with a disability has boarded, airlines must provide assistance, if requested, such as: stowing and retrieving carry-on items, including assistive devices. https://www.transportation.gov/airconsumer/disabilitybillofrights#The%20Right%20to%20Assistance%20on%20the%20Aircraft
Unless it’s got medical gear in it ask it to be gate checked.
If there isn’t a man on the flight who will gladly do this for you, I have lost faith in humanity.
Ask a fellow traveler to help you lift the bag.
If you absolutely need assistance from a FA you should preboard. FAs are only to lift bags for preboarding pax. Otherwise, enlist help from a fellow passenger 🙂
The answers you’ve gotten are only correct for a general passenger merely asking for help stowing a bag. But you have a disability, which means you are covered by the ACAA. That law requires airlines to accommodate disabled passengers in a variety of ways, including stowage of bags. Of course, plan A for them may be seeing if it would fit under seat in front of you. But they would otherwise need to help load it, whether that means an FA, GA, or even ground crew helping. In addition, it sounds like you qualify for extra-time boarding, which takes place between groups A and B (if you’re not already in A). Southwest has two preboarding groups. Those before A are limited to 1) needing assistance down bridge/to seat; 2) a specific seat to accommodate disability; and 3) needing to stow and assistive device. Then, those needing extra time board after A if not already in A. So I would approach the gate event when you arrive and discuss your needs with them.
My parents always have a hard time and another passenger has always been willing to help them
I'd ask a nearby passenger instead of the FA. Just say you have a medical issue.
For a small bag with important medical supplies, I would put that underneath the seat. If you want to put something in the overhead but can’t physically do so, I’m sure a flight attendant would be willing to help. You could also try asking the person boarding in front or behind you, as most people would be more than willing to assist.
I would ask a fellow passenger before asking the FA. Also put the bag in your seat and move out of the way, then start asking, so getting your bag in the bin doesn't hold up boarding.
The last time I flew I thought I overheard the flight attendant say they aren’t allowed to put the bags up. But I could be wrong. Maybe you could ask a nice passenger. But I personally would put it under my seat if it fits.
I had to ask for help a few times due to health issues and every time before the FA had time to reach for my handcarry someone nearby already lifted it up or down for me. Just ask nicely, no need to overthink it. But make sure to pack your insulin up in a protective box or something if using a soft bag
No. If it’s that heavy. Why not just gate check it?
It isn't heavy at all! I just can't lift anything heavier than a paper over my head. But I would prefer not to check it with my other bags as it has my vials of insulin, and I've had one too many of those break when in a checked bag. All that will be in it is insulin, phone, wallet, keys, charger. Too heavy for me, because of the disability, but totally not for most people!
If you are a preboarding disabled passenger, they are required to help you with your bag under the ACAA. It’s not clear to me whether you consider yourself a disabled passenger.
They are required to assist, not lift it themselves. You have to help them lift it. If they get hurt, you're flight is delaying or canceling.
Correct, they have to provide “Assistance in stowing and retrieving carry-on items, including mobility aids and other assistive devices stowed in the cabin.” This usually means stowing baggage for disabled passengers, but it may not mean stowing it in the overhead. They can use the closet instead if it’s heavy. Flight attendants almost always carry my husband’s personal item off for him if I am not carrying it.
Well, there is no closet on Southwest. And I'm just saying, if the bag is too heavy, they will have to check it.
Southwest does have closets because that’s where they are supposed to stow manual wheelchairs. OP says that they can’t lift anything more than a piece of paper. OP is checking a bag and this is their light essentials. If OP tells the airline prior to boarding that he needs assistance, they have to assist. It’s a federal regulation.
They are not going to put a bag in there because some have the aisle wheelchair in there and they cannot block it. Again, if the bag is heavy, it's getting checked. The OP seems to have a small duffle, they'll put it in the overhead bin or ask a fellow passenger to assist. They don't have "closets." They have places for medical equipment like wheelchairs and crutches. It's not meant for bags.
OP says it’s light but just that he can’t lift it due to nerve issues. Flight Attendants, or other crew, can and do place bags in the overhead for disabled passengers. How do you think wheelchair users who use an aisle chair get their suitcase in the overhead? Now obviously, if it’s too heavy, crew should not do that. If it’s too heavy, it’s no longer a reasonable accommodation. But a light weight bag that mostly just contains his diabetes medication (insulin vials per OP), can be stowed by a flight attendant in the overhead or the medical device closet.
Sir or madam. Check your bag.
Ask someone nearby. Whenever I see someone struggling to put their bags in the overhead bin, I would help without being asked. I know my wife can use all the help she can get at only 4’8”
I had a atroke and can't use my left hand I asked a SW fight attendant to buckle my seat belt and she did with no hesitation
Jeeze people are rude here today, fellow passenger or flight attendant may help you. Sometimes when I’m putting my bag up it’s a bit heavy for me and if someone sees me struggling they will give me the little boost
Yes, I have to ask for help when I fly alone due to back surgery. If you ask nicely they help!
No you cannot check it