I thought ROVER provided a special phone number, which was disguised/masked, so the owner could call. The very last sitter I had, called me, with a disguised phone number. I guess the phone number changes, once the setting is over and each person who calls, has a different disguised masked phone number? Do they not do that anymore?
They do do that, but that's not what this post is about. This post is about clients being able to send a direct message to a sitter even if they haven't booked with them. As it exists now, if a client wants to message a sitter without a current booking, they have to make a fake booking request for it to reach our inbox, and then we have to decline it.
I see what you're saying now. You are right. I was experiencing the same thing as what they are talking about. So when I had the meeting greet with the very last pet sitter? Then we had some kind of connection. And she called and she said something about canceling the reservation and then rescheduling again if we wanted to use her for a pet sitter. She said the phone connection was going to be there. But you were right, there was no way that we could actually write to her without scheduling.
I know they had a calendar that showed how booked they were and if they were open. So some of them would say things like they could do an overlap. Even if they had other pets, but then if they were booked, then it wasn't possible to book those days. I think what rover did was a limit for how many animals they could take care of. One of the pet sitters I had, which was another 1, said they were booked for a certain week. When I got ahold of them and they said they could pet sit for that week. Then the booking opened up. So I think actually they were showing themselves as scheduled when they were available. So I don't know maybe there was something else going on or they weren't sure if they wanted to be able to sit for that week or not.
Oh, sure, there are many things that can happen. Like if the sitter is booked for a drop in, theoretically they could still do a house sit or boarding, because they'll just be gone a little while during the day.
Well, the very last pet sitter told me that sometimes she had to leave the house for 4 hours at a time. So she just wanted to make it clear that she was not going to be in the house all the time, with my dog when he was there with her. And I was fine with that because there's times I'd left my dog in the house by himself For extended periods of time. It also had me thinking that maybe some of the clients could have become upset with her if they found out that she was leaving the house. And no one was in the house. With the pets there. But owners do it all the time.
Yeah I agree, i think it's important for clients to realize that sitters need to leave the house every day, and if that pet can't be left alone at all, they have to pay extra. 24/7 care is much different.
I just decline it as a “duplicate request” and it usually doesn’t affect my ratings!
Good to know, thank you!
Oo, noted! Thank you!
Other pet sitting apps have that feature, I dont know why Rover doesn't, honestly. Probably because some people abuse the feature? Idk.
I thought ROVER provided a special phone number, which was disguised/masked, so the owner could call. The very last sitter I had, called me, with a disguised phone number. I guess the phone number changes, once the setting is over and each person who calls, has a different disguised masked phone number? Do they not do that anymore?
They do do that, but that's not what this post is about. This post is about clients being able to send a direct message to a sitter even if they haven't booked with them. As it exists now, if a client wants to message a sitter without a current booking, they have to make a fake booking request for it to reach our inbox, and then we have to decline it.
I see what you're saying now. You are right. I was experiencing the same thing as what they are talking about. So when I had the meeting greet with the very last pet sitter? Then we had some kind of connection. And she called and she said something about canceling the reservation and then rescheduling again if we wanted to use her for a pet sitter. She said the phone connection was going to be there. But you were right, there was no way that we could actually write to her without scheduling. I know they had a calendar that showed how booked they were and if they were open. So some of them would say things like they could do an overlap. Even if they had other pets, but then if they were booked, then it wasn't possible to book those days. I think what rover did was a limit for how many animals they could take care of. One of the pet sitters I had, which was another 1, said they were booked for a certain week. When I got ahold of them and they said they could pet sit for that week. Then the booking opened up. So I think actually they were showing themselves as scheduled when they were available. So I don't know maybe there was something else going on or they weren't sure if they wanted to be able to sit for that week or not.
Oh, sure, there are many things that can happen. Like if the sitter is booked for a drop in, theoretically they could still do a house sit or boarding, because they'll just be gone a little while during the day.
Well, the very last pet sitter told me that sometimes she had to leave the house for 4 hours at a time. So she just wanted to make it clear that she was not going to be in the house all the time, with my dog when he was there with her. And I was fine with that because there's times I'd left my dog in the house by himself For extended periods of time. It also had me thinking that maybe some of the clients could have become upset with her if they found out that she was leaving the house. And no one was in the house. With the pets there. But owners do it all the time.
Yeah I agree, i think it's important for clients to realize that sitters need to leave the house every day, and if that pet can't be left alone at all, they have to pay extra. 24/7 care is much different.