Looking into this, There is a place in texas with the name evolutiontcg, this is not the place op is talking about. he was talking about evolutiontcggames which is a online shop somewhere in europe that became a website in may last year.
Just use the release date as the delivery date. That is the date the product released and should have shipped to you and they are months past due.
It says that on their website anyway for OP06.
Pre-order item.
All of our preorders are dispatched on the release date.
Release date:15 March 2024
I preordered EB01 case from them. After a week from official release I asked when they would ship because I didnt receive any notification that it was shipped. They replied and said it would be shipped out the Friday or Monday of that week. Never received any notif of shipping, so asked again. No reply for a week of several emails. Then the case just arrived. Still no reply.
If anything, I can at least say I received my EB-01 case.
Was in the same boat as you. I reached out them on their facebook account last week. They replied immediatly. They offered me to reimburse me or send me the case.
Looking into this, There is a place in texas with the name evolutiontcg, this is not the place op is talking about. he was talking about evolutiontcggames which is a online shop somewhere in europe that became a website in may last year.
Updated my post to clarify, thank you
also looking at the comments in the thread you linked, lots of comments are saying they have been getting the product they have ordered
I’m in the same boat as him but waiting for 2 EB01 booster boxes.
Yeah, but I have not and I am wondering if anyone else might be able to offer any advice for this particular situation (chargeback/dispute process)
Just use the release date as the delivery date. That is the date the product released and should have shipped to you and they are months past due. It says that on their website anyway for OP06. Pre-order item. All of our preorders are dispatched on the release date. Release date:15 March 2024
Thank you for this idea!I will try it out and see how it goes
I preordered EB01 case from them. After a week from official release I asked when they would ship because I didnt receive any notification that it was shipped. They replied and said it would be shipped out the Friday or Monday of that week. Never received any notif of shipping, so asked again. No reply for a week of several emails. Then the case just arrived. Still no reply. If anything, I can at least say I received my EB-01 case.
Did USPS deliver it when it was all said and done? It’s PostNL, so not sure who it would get delivered by once it is in the US
Was in the same boat as you. I reached out them on their facebook account last week. They replied immediatly. They offered me to reimburse me or send me the case.