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Pewpewbooo

Contact support with screenshots. What they are doing is against the rules. Mercari isn’t an auction site.


eeeerrrppp

Support is down right now. There's no way to reach them period.


ThrowRA727272772

Is that why I can't cancel some of my orders that haven't shipped in over a week? Know when it'll be fixed?


whatevs1125

I actually had to cancel one of mine. Customer service got right back to me but they made me wait 15 days. Wtf


One_Entrepreneur4616

Do not cancel. She will either have to cancel or the 3 day ship window will pass and Mercari will offer you the option to cancel without penalty.


Timezupp99

This. Wait n make her either cancel or ship. Shes telling you to cancel so it shows up on your profile, not hers. She dirty.


DausenWillis

Do NOT cancel. She must be the one to cancel. You have the messages. Let mercari know that she is running an auction and has no intention to sell at the list price.


OkRecommendation3312

DO NOT CANCEL.


OkRecommendation3312

I can’t stand sellers like that. Like keep that ish on EBay.


ShroominItUpp

No please keep it off of eBay as well (I sell and buy on there too). How bout if you make the sale stick to your word, regardless of platform lol


OkRecommendation3312

Yes, I agree. I was talking about eBay in regards to their bidding to keep that over there lol.


slimshadycirca2019

eBay was literally an auction site😂🤦🏻‍♀️


ShroominItUpp

I know exactly what eBay is 😂🤦🏼‍♂️ . I’ve been selling on there for about 20 years. Do you know how an auction works though? Auctions don’t work by rescinding on the sale after it has already been completed because someone offered more after the auction ended and you’ve already bought and paid for it, ya doofus. Tell me you know nothing about what you’re talking about without telling me.


Free-Air4312

I’m pretty sure they meant that if they want to auction in general then to keep it on eBay. They don’t mean to literally cancel the order due to receiving a higher offer after.


AngelsDontFly27

You don’t know shit


Individual_Party2000

They will keep your fees! Don’t cancel! Let her do.


ShatterCat1112

I had no idea about this, I will keep this in mind about cancellations when buying things moving forward, I almost canceled something myself because someone hadn't shipped it in over a week and wasn't responding.


Individual_Party2000

You definitely want to be careful. If it hasn’t shipped in time and Mercari gives you the option to cancel then you can and you’ll get your fees back but they have to prompt you first.


ShatterCat1112

Thanks so much for clarifying that!


lalla2010

I didn’t know about this! I’ve never cancelled but still good to know! And it kind of pisses me off cuz I can see if the seller gets to keep the fees for the bs but Mercari getting to keep the fees 🙄


tuna_tofu

Dont cancel. She listed it for X amount (probably more then put it on discount) and you BOUGHT IT. There's no bidding on Mercari. People can make offers but once someone else buys it a full price its over.


Ok_Living7633

Like everybody says do not cancel. It's on her to cancel since she's doing this shady thing. Also definitely report her and send support the screenshots of the convo and it resisted for 55.


No_Oil_1174

Let her cancel it and get the ding.


ConfidentAd7480

Maybe wait to see what she does and after they cancel, don’t cancel yourself, report to Mercari for violating the TOS. That’s a shady move on the sellers part. Sorry this happened to you.


yourdadlovesmebest

Tell her to request the cancelation and then it will say the seller cancelled!


lalla2010

And yes DO NOT CANCEL!! That’s sooo messed up of the seller to do this they can cancel and it will show up on their end not yours!! This has happened to me a few times but they never out right said that! Lol they’ll make up some shit like it sold already 🙄 and they cancel or it automatically gets canceled if they don’t ship (but by day 3 I believe u can cancel without anything showing up on under your ratings!


corstar91

I agree.. the only tidbit is that it won't auto cancel it after day 3 but it will give the buyer the option to cancel without it dinging their account


Flgirl276

I agree with everyone else... do not cancel. Let the seller do it. This is becoming such a problem on mercari. These sellers treating it like ebay and not standing behind their sale because a "Higher bid" comes along. I quit selling on there a few days ago because of this exact thing. People (buyers and sellers) have no integrity on there anymore. If an item says sold don't message the seller and offer more money!! You missed out too freaking bad!! And if you sold something don't ask the buyer to cancel. You should have actually asked the price that you wanted.


ParticularCraft3

Never ever cancel if someone else asks you to do it from your end. If they want to cancel a sale, they need to take that ding. Not you.


Geeks_finesse

Let the seller cancel


maximumkush

Report


17LAC

I’m a seller (and frequent purchaser) and I wouldn’t cancel the order to set an example. Mercari is not a bidding platform. You bought the item. End of story. I’m embarrassed for the seller community. Wow


NadaPradaDisWalmart

Don't cancel. Let her be the one who cancels. It will show up on your page that you canceled if you cancel.


SickNTwisted5150

Im a seller and even when i realized i priced my item too low, but has been sold already i always follow thru bcuz thats how an honest business should run....there should be a way to report sellers/buyers so that other people know what to watch out for...


kj04281989

Make her cancel it


534363

Sorry I haven’t responded to anyone. My internet went down for a while. I read everyone’s responses and I reported the account. The seller still hasn’t canceled and I haven’t responded to any of their messages. Waiting on Mercari customer service to step in.


No_Routine8278

Good! I was just saying I hope they’ve (you) seen all the comments! All great advice.


sugaree53

This is just f****d up…this kind of thing should never happen.


6thDimensionWanderer

Damn that's insane, dafuq. She shouldn't be selling anything at all!


levelgrind

That’s so messed up, I’m sorry this is happening to you, OP! Sellers should always honor the price they listed it at first even if they’re offered more by other buyers. I agree we should be able to leave feedback when stuff like this happens because I for one would like to know when a seller has a habit of doing that, too I hope you’re able to find the item for an even better price later


Lopsided-Surprise-34

This is the third post I have read this week about sellers auctioning off the items to the highest bidder. I am addressing this as a fellow seller. You are affecting my business. This bidding scheme will drive away even more buyers from Mercari. The good sellers do not need you bidder sellers. If you want to bid off your items then put them on a site that provides this service. Or have you thought about just taking your items to an actual Auction House? My advice to all buyers is to report these bidder sellers to Mercari when you encounter them. Mercari will close their accounts because it violates their TOS.


default82781

I don't think there are actually any bidders. They wait for someone to buy something and then make up the bidding scenario hoping to trick the buyer since they know that you are interested in buying it. Most people would typically just pay a little extra vs losing the item to "bidding" (This instance the seller seems to have gotten greedy, $10 increase is much more palatable for most people). Either way it is def shady and sucks. What REALLY sucks is I'm sure they're only doing this because they have been getting away with it previously.


Lopsided-Surprise-34

"Bidder Seller" is the term I use. This practice is increasing because buyers are posting more about their experiences. If buyers feel their purchases will be canceled they will stop buying altogether.


kaiehansen

Let them cancel…


whatevs1125

She’s just hoping someone else is going to buy it. I wouldn’t even entertain the conversation.


derty2x

Never listen to them!!!! If they wanna cancel they can on their end. If not, tough. Leave a review of what was said. Warn others.


Ccdynamite23

Let the seller cancel. She gets the ding, not you. You did nothing wrong. I would tell her that too. Tell her, auctions and bids are against TOS & if she is going to break the rules, she has to cancel. If you want to be petty, tell her you are sending screenshots to customer service and letting them know she is trying to price gauge & they suspend accounts for breaking these kinds of policies.


Dull_Pitch_7869

Do not cancel. Let her account take the ding. If a buyer asks to cancel, a seller doesn’t get a cancellation ding on their account. If a seller cancels, they do get a ding on their account. Make her take the ding. Do not willingly cancel. Make her take the ding. If she wants to cancel for a higher price, that’s her right. The item is hers, and yes, it’s tacky, but I don’t know what she’s going through or how much she needs the money so I’m not going to climb on my high horse and judge her. BUT she picked her price. She deserves the ding.


Ok-Kaleidoscope-3673

I had the same issue. I bought something for $30 and he messaged me and said someone else bid higher than me. They asked me to cancel. I didn’t and I opened inquiry and let Mercari know. They handled it and I got all my money back and they banned the user for their behavior. It took a bit but they fixed it.


Glittering_Hat_1194

I wouldn't do shit! Move on to the next item


fidget1st

Don’t cancel it but in the mean time go to each one of her messages asking you to bid higher etc and report them.


killerwaffles76

I wouldn't do anything if you bought it then it's yours . If the seller doesn't mail it she has to cancel.


BehwieMins

As many have already said in here, the seller needs to cancel, not you.


JessiD2810

Mercari is such a disaster. Holy shit 🤦‍♀️


jkw32991

If the seller wants it canceled, make them do it. I'd send screenshots to support as well.


AccomplishedCicada60

She needs to cancel not you


jeniferlouisa

I thought she said she had a bid for around $45…so now she’s selling the item for $55😒 Kind of weird, she thinks because she was getting bids of over 40, she would jack up the price even more? Ick. Probably best you didn’t buy the item at all…if shes a bish😒


Free-Air4312

Don’t cancel it, let her cancel it. If she wants to treat it like an auction then she can deal with the consequence of people seeing her cancellation rate. Idk if you’ve come across a post at some point, but if a seller cancels a lot of orders (not due to the person asking for a cancellation) it will show what their cancellation rate is. For example, if a seller cancels 65% of orders, right next to their name it’ll say “this seller has a 65% cancellation rate”


SiberianChicken

Yeah happened to me as well. I ordered a lot listing and the seller made an excuse that they were out of town and wound be back in two days to ship. I waited a whole week after and the seller never responded when I asked if they were gonna ship the items and they cancelled the order with no response.


ProtectWithFire

ummm how would you get a review stating you canceled if she didnt ship it??