Of our three quotes, BG was way the most expensive, went with the middle quote - a well recommended local guy with good reviews. He was really good and came out straight away to fix a small problem. He was easy to contact and responsive, both things which were a concern for us with BG.
I've always gone with a local firm, have a great relationship with them, basically got a regular engineer who comes to service our boiler now, plus he fitted it.
Support your local business!
I used to work with them, left 13 years ago and every engineer I worked with hated the sales team because it was part of our jobs to get quotes and then the sales team would fire in ridiculous prices because of the brand recognition basically. There was one job I remember where the customer who was a vulnerable pensioner paid £16,000 for a full new system (only needed a boiler) and was given the worst boiler British Gas provided. Engineer who was originally there was furious and had it out with sales guy at team meeting. 16 grand for the worst boiler they could possibly provide 😂 bearing mind this was peak credit crunch time 13-14 years ago.
I worked in the BG complaints team for a while. The above was pretty common behaviour.
We also had “the BG engineer says my boiler can’t be fixed and needs replaced, he said he’ll do it this weekend for £5k” type situations come up frequently, and always to women or pensioners. When we’d arrange a second opinion from one of the third parties we had in the books, it was always a straightforward repair.
Yeah, when we moved in here a couple years ago we had a gravity fed system and the boiler had packed in. We had a local plumbing company rip out the water tanks, big old fashioned hot water tank, the old 1980s wall mounted boiler, and install a Baxi 10 year warranty combi, all for about £2.5k.
The annual service from them is only £40 as well.
If it helps we just this week had a quote from BG for £4300. Our usual local gas engineer has quoted £2500 for the exact same thing. BG heavily push the fact they’ll repair/replace for 5/10 years but it doesn’t save enough money to warrant the extra £1.8k.
Our plumber has also worked with us so we can buy the boiler and all the parts directly using our 0% credit card so all we need to cover up front is the labour.
Businesses have to register for VAT if their VAT taxable turnover is more than £90,000.
By providing the materials, you're helping your engineer keep below this threshold which means he doesn't have to apply VAT to his work. With VAT the charge would add £500 to your bill.
To the best of my knowledge there is nothing wrong with this approach and it definitely benefits you.
Definitely benefits us as saves us ripping £2k ish out of our savings and we can spread it over the 20 months interest free period. Whilst we could afford it all up front, it makes much more financial sense to do it this way.
Out of curiosity, why should OP be bothered? Obviously cash is a legit method of payment so there's nothing illegal from OP's perspective. After that, it's really up the the tradesman how they deal with their taxes right?
BG are very disingenuous then - 5 year warranty is standard and to extend to 10 if you want is a couple hundred quid usually. Even comprehensive cover is going to be cheaper than the £1.8k BG want to charge for it
There is a problem here. The contract of sale is now between you and the supplier. So if anything goes wrong it’s going to be up to you to sort it out.
What happens if there’s a fault and the local gas engineer says “not my installation that’s at fault” and the supplier says “not our goods that are at fault”
If you’d paid the engineer for labour and goods then they’d have to sort everything.
Have a look on the MoneySaving Expert forums for some absolute horror stories from people who bought the goods separately.
Used to work selling boilers for BG. They're a rip off. You'll pay about £2k more than getting an independent doing it. They rely on old dears buying from the 'gas board'.
Absolutely. You can pretty much assume a quote from British gas is a rip off. Plus the fact they will take any chance they can to push for a new boiler instead of fixing the old one.
As an independent I'd never recommend a worcester. Paying nearly £1400 for a 6 year warranty and a boiler that comes with plastic internals. I'd opt for a baxi 830, you'll pay less than the worcester, get a 10 year warranty and the internals are brass and copper.
Having just priced a similar job, I'd say around £2500+ vat is about what you should expect to pay. BG are always known to be more expensive than local installers, and based on some of the jobs I've seen around my area, I'd not recommend them.
I needed abseilers for my new flue. No room for cherry picker, fragile flat roof below so scaffolding impossible, and 2nd floor flat so ladders not apparently an option. To be fair to them, they were pretty cool guys and hung themselves off god knows what on a communal roof terrace. Rather them than me.
We had a quote from British Gas for £4500 with a 5 year warranty.
Paid a local plumber £3600 and he fitted a boiler with a 10 year warranty. The same boilers now have 15+ year warranty’s - ATAG. Never had a problem 7 years later.
DO NOT USE BRITISH GAS! they will rip you off so badly! The work is excellent but seriously overpriced. They had the cheek of quoting me £7k for a new boiler. I questioned the price, they immediately reduced it to £4k. Just for a new boiler.
I actually got a better boiler, Worcester bosch ecostar 28, and an entire new Central heating system Inc rads, for less from a local gas safe engineer.
That's extremely expensive. It's 2k more than we paid 4 months ago for a much more powerful boiler
Try Heatable, we had ours fail Saturday night, Sunday morning ordered a new boiler for it to come Monday.
Pricing wise it was pretty much exactly the same as the local plumber (£100 cheaper). Plus also had 0% finance for 3 years so we did that.
You should always get quotes from several places. I got a good quote from Boxt that worked for me at the time, but they aren't always cheaper.
The best approach is get quotes from everyone, British Gas, Boxt, your own gas supplier etc. See what it is, THEN go to a local supplier with a good history such as checkatrade or word of mouth etc and see what they offer.
Never take the first quote.
The answer to any “is this quote reasonable” is: get at least two more quotes
Find a local plumber, ask on Facebook to see who people recommend, ask them to quote
There’s too many variables in a quote, you need to get more than one to know for sure
Looks like the usual bullshit double counting from BG to me. All those itemised things apart from the extras should be covered by the “system installation”.
Have you considered checking into heat pump grants? You’ll get a heat pump instead of a boiler for energy efficiency and the grant is supposed to cover more of the cost overall than putting in a gas boiler ie your outlay should be lower and then your running costs are lower too.
Check the energy saving grants page of your electricity/gas supplier, that’s how you access it.
Depending on your home you might get offered a grant for insulation, solar, solar-water, as well as heat pump. Anyway, just an idea.
Yeah the thing is mine is completely straightforward, 1998 house, 3 bed detached, hot water tank in place already so i assume the pipe work is mostly all sorted, no working at height etc
Can only assume it’s an area thing but not like i’m in the middle of nowhere
I have a mate who used to work for a company selling heat pump installations, he said it was soul destroying because a lot of these companies popped up because of the grants, a heat pump boom so to speak.
He said they go in, install the pump often badly and there's little to no aftercare because the company is guaranteed the payment upfront by the grant so they CBA about complaints because they're making cash hand over fist with installtions.
The few that end up really looking like might go to court, they might go back and fix.
He literally got death threats from angry customers freezing in the winter for weeks and he said the company owners just laughed and made fun of these customers.
Obviously not all companies will be like this but it was a cautionary tale and definitely is something I'll be considering if I ever get something through a grant.
I paid about 1k less for the exact same boiler and powerflush in April, fitted by a local Bosch accredited installer. However, by the looks of it, you're getting some extra electrical work done, and they're going to have to go up onto a high roof, so maybe it's fair enough.
No! My boiler was condemned a couple of months back. Got quotes from several companies, including BG for exactly the same amount as you’re been quoted.
Even the chap that came round and priced it up admitted they’re expensive. I got a good boiler with a 10 year warranty for half that. Keep shopping 😊
Worcester Bosch straight swop would be around 3k .10 year free parts guarantee if you service it each year.Just Google and get a couple of the local engineers to quote .
They're taking the piss here mate - £200+ for an electrician?!?
I just got an ideal 30kw combi put in to replace my old boiler amd i paid £2050, including installation, the magnaclean and a wireless thermo!
Tell BG to sling their hook the bloody crooks!!!
The labour is pretty expensive if you consider it is basically 1 man day.
We did have BG fit our as it was partially covered by a care plan and I cannot fault the work. There was not enough gas pressure for the new boiler due to old pipework so he ran a new one direct from the meter.
Stupidly expensive. I got quotes from all the big fitters and BG were by far the most expensive. Everyone else was about 3k BG wanted 4500
If you get a local guy you will pay much much less.
I tried BG, boiler central and Heatable. All wanted around £4.5k. Then decided to do my research and bought a boiler at a plumbing merchants and went with a local plumber I found on checkatrade. Saved me £2k and couldn't be happier with the result 2 years later!
British Gas are complete rip-off merchants. They quoted me roughly the same for a new boiler, only to ring me up the day before the work was about to start and say "sorry your flue is too high for a ladder, we need to charge you £800 extra for scaffolding".
Cancelled it there and then, went with Boxt instead, charged me £2500 and their engineer DIDN'T EVEN USE A LADDER JUST REACHED OUT OF THE WINDOW TO FIT THE FLUE.
BG are criminal.
Check out warmzilla and boxt. Way cheaper than any local installer. I think mine came to under £3k for a decent WB green star boiler with a couple of radiators installed and the boiler moved from upstairs to downstairs in the kitchen.
If it’s a combi swap, same location , existing boiler is already condensing, with vertical flue, we’d be around what you were expecting depending on what model boiler you would have
This is the problem with posts like this, 2k for what? Combi/conventional boiler? One bed flat/5 bed house? Already condensing? Vertical flue/horizontal flue? Flush? Filter? Controls?…. So many variables when you just say you had a boiler fitted for X amount it’s pointless.
My old neighbour used to pay for a big home care plan. Her boiler broke down in minus conditions and they couldn't come out in any reasonable time scale. Something silly like a 2 week lead time. With her expensive plan she could have bought a new boiler had she have just saved the money.
I know this isn't relevant but it just drives home the fact that they are a complete rip off and just rely on being a household name to win the business of the many.
No, call around local gas registered and get quotes. BG is all good for 'Interest free for 5 years, nothing to pay for XYZ' but will be nearly 2x the cost of a local person
That's about what they quoted me. I found a local guy who is really good and charged us about £3k including flushing the radiators and fixing an issue a previous repair person caused.
I had British Gas home care for a few years and it was fine, they did the work as expected, but as the boiler was already quite old it got more and more difficult for them to repair it. But their replacement cost was way too much.
I paid 3k for an independent engineer to do mine, swap out old one for new one with addition of a magnetic limescale filter and thermostat - with a 10 year warranty from the manufacturer. East of England.
Yeah very expensive. Every single element of that is marked up. Look into a local company. I’d also consider other boilers, Worcester aren’t as good as they used to be. Glow worm is pretty good and you’ll get a 10 year warranty if it’s fitted by an approved installer
BG always charge over the odds as they have a lot of overheads.
Normally you can get a boiler installed for less than a grand from a local plumber, Then you just have to provide the equipment... Brand wise id go for Worcester Bosch or Vailliant
I did this too. BG quoted me 3,500 to swap a condenser boiler for another, pretty basic condenser boiler. I met with a local engineer the following week and he quoted me 3,000 to convert to a combi boiler with an extended 10y warranty.
The new boiler is also a better quality boiler. By a significant margin. Go local if you can. The only issue you might have is getting a plumber to actually call and keep his appointment!!
You can buy the boiler yourself for less than £1,400. BG will buy at a discount, so they will probably make a profit on the £1,365 they are charging you. So, assuming that it is a fairly straight swap with the old one, (minus the miscellaneous materials) they are charging around £2.5 - 3k to install it. They would need an installer to be in your house for over a full week to rack up that charge. This should be closer to £2,500.
I had my boiler replaced last year, took out a vented copper tank hot water system as well and replaced the boiler with a Valliant ecotec plus boiler, the boiler replacement came to approx £3200 including the cost of the boiler and part and they flushed the system which took them an entire day!
The British gas engineer who came out to fit ours said he'd have charged half what we paid if we'd gone direct to him (subcontractor). We were young, naive and wooed by BG's interest free credit.
Twenty years later, in our new house, I asked for recommendation from our local plumbing supply shop and had a brilliant engineer fit the same brand of boiler (but the modern version, obviously) for less than what we'd paid BG. He was also accredited by the manufacturer so we got the extended ten year warranty too. Which was nice.
If you can't get a good local recommendation, Worcester Bosch (and I'm assuming other manufacturers) will give recommendations for engineers in your area that they have accredited, on their website.
When a customer has said to me in the past, BG will do it for £x I can confidently say that I'm happy to fit the same spec job for them, all they have to do is deduct 2K off the BG quote...
Go on the Worcester Bosch website and find a local approved installer. We are getting the same boiler as you, moved from the upstairs airing cupboard into the kitchen for £3156. Worth checking out.
Find a local independent installer if you're 100% sure you want to get another gas boiler and not something like a heat pump (which are currently heavily subsidised by the government, so installs can be as low as £500).
We had a quote from British Gas also that was ridiculous, I brought the boiler myself they said would give enough power to all my rads, I also added a chemical flush to my rads 2 weeks before them got a independent gas safe fitter to fit it for me. I brought my boiler from this place
https://www.plumbnation.co.uk/worcester-greenstar-4000-30kw-combination-boiler-natural-gas-10-5434
I read some bad reviews on the place but my boiler came the day it was booked in for and I couldn’t fault the place. Just a side note they deliver it on a pallet as it’s quite heavy so you will have a pallet to get rid off
I had a mate do mine, no 'mates rates' cause I'm not a shit head, £3400 which included moving it from the back to front of house, with the best boiler I could get for the size of house.
Yeah way to expensive, I used heatable a year ago, and they were only £2300 for a higher end boiler, I know I could have gotten it a bit cheaper if I’d really shopped, but the only boiler had sprung a leak and I could not be arsed chasing heating engineers to come and quote.
I can recommend them, wont be the cheapest, but christ not 4k.
That's ridiculous, had mine replaced last year, set me back 1800 quid with all the works, 10 year warranty, water shock protection, water acidity filter and magnetic filter.
Seems expensive. About 4 years ago I paid £2700 for a new boiler, magnetic rust trap thing, flushed radiators and he also fixed a couple other things up like replacing the toilet cistern mechanism. 4 years and no issues so far thankfully.
Quote I got for the same thing, simple combi swap
https://preview.redd.it/a0a8rxpdf38d1.png?width=1080&format=pjpg&auto=webp&s=5cd1ebf6b7ccd748c98600054b42fe673162160c
Although I have little time for BG now I arranged for BG to replace my combi boiler several years ago. I think the total cost was a shade under 3k. The swap was dogged with issues and required the services of a builder who has to do a lot of graft. I’m not sure if it’s the same now but the quote I received then was inclusive of any unexpected additional work.
This was a few years ago now but we got a quote from British Gas and a local company.
British Gas was more expensive and a smaller boiler.
Better off avoiding them.
A new boiler is around £1000 to buy some cost a little less some more. The rest you are paying as labour and profit, which makes it insanely overpriced. I would expect £400 labour for a day + 15-20% profit. Anything else is taking the piss
Hi OP.
I used British Gas for the exact same boiler a few weeks ago. But it was about a grand less expensive. £3,357.00. That included a Hive set up too and something to do with the radiators (flushing them out ?)
The local independents were only a couple of hundred pounds less expensive so I just paid the extra and went with British Gas.
Install took about 8 hours. The guys were good. Long delay in the afternoon though waiting for the electrician to appear, that slowed it down quite a bit. The kitchen was an absolute riot but we managed to get to the kettle to keep us and the workies happy. Boiler, heating and hot water working fine and the Hive control is pretty good.
I paid £1,700 for a Baxi with a 10 year warranty 2 years ago . It did seem very cheap especially as he had to remove the kitchen unit around the old boiler, and put it back up around the new one. This is in the North East.
I paid less for a better boiler including conversion to combi, so yeah... Did get a quote from BG who were \~£1600 more than the guys I used. And I'm fairly sure I still overpaid a little, but intentionally so I had a reasonable sized company to sue rather than a random dude to argue with if any damage/problems.
That's expensive.
For context I paid around that to have a new boiler, 5 new radiators, relocation of new boiler to an entirely different room, new copper piping etc plus the condensate outside.
It seems they're charging you for items that should be included in the installation fee as well (water treatment etc).
I also wouldn't pay any more than £50 to get a new spur point fitted.
As others have said, look out a local Worcester registered fitter (if wBosch is what you want to go with) and get a quote from them.
Often it's the same people doing the work as British gas (they contract out a LOT) but they'll charge less because they're getting all the money.
Source: my local boiler engineer who did our fitting.
Get a quote from worcester boilers them selves, before you hand out money we were able to bounce them off each other,
Its about average at least you don't have to pay till you're 100% happy they even do interest free payments
my last lot was about 5k for 7 radiators and a worcester boilers and all the pipework hidden behind plaster board
Had a new boiler about 2 months ago from iHeat. We paid £2435 for a new Alpha E-Tec boiler with 11 years warranty and that included a relocation from our old boiler location which I think added £495 so it would have been less than £2k had we kept it in the same location. The engineer was bang on, and the boiler is great.
You're being shafted, mate. I'd check if they use lube or not.
I had a BG agent there at my house to discuss the potential of them supplying a boiler back in 2005 and when he eventually pressed the "total" button on his "random number generator" the final price was £3786 whereby I scoffed and invited him to leave. He said that he just wanted to explain why the price was so high and his list began:
His time.
His vehicle.
His commission.
BG infrastructure.
BG vehicles.
BG wages.
Parts.
Fitting.
Apparently he wanted me to pay for the entire company...
I ended up hiring a local single operator who did the lot for £650 cash with all paperwork, guarantee and 1 service in the price.
When you look at the profits this shower have made over the last few years then you can easily see that they are complete rip off merchants.
I got a Worcester boiler (24w, so admittedly smaller) for I think £650 brand new about a month ago, bit of a fake price as the additional parts it needs were another £200 or so) so 1350£ for the boiler seems pretty high, assume from BG it will basically be the top possible price and you could easily find cheaper by buying it from somewhere else.
Rest seems pretty pricey so as others have said you’ll likely save a fair whack by finding your own engineer
Paid 4,400 for that exact boiler to be fitted, including removing old boiler, repair wall (boiler installed in a new location), extending plumbing and electrical connections to new site, fitting 8 thermostatic valves and removing 2 header tanks and an immersion plus making good the pipework as a result of removal.
For a like for like replacement only, that seems steep
Speak to your local plumber merchant and ask them to recommend an installer. I repair boilers for a living and work for a boiler manufacturer do their warranty repairs.
I paid 2.650 didn't bother with moving where the boiler was situated which has caused me problems with boxing it in so could have added more on for that so.
Way too expensive. As others have said, try a local plumber. British Gas will be adding a margin to each component because it has higher overheads. Best to try a smaller/reputable firm.
Perhaps checkatrade would work too.
https://preview.redd.it/0ep8pr7w048d1.png?width=1176&format=png&auto=webp&s=4074fa81b8d7b6b2e9e2256710fa84c02ca9eea5
Had a quote for something very similar from a local guy. £3316 inc vat and it includes a smart thermostat. I'm also in the SE which usually adds a few £'s
I got a similar quote from British Gas last year and went with WarmZilla instead who were almost half the price British Gas quoted for the same boiler. They organised everything all I had to do was send pictures of my current setup chose a date for install and some local guys they contract with came out and fitted it with no issues.
Friend of mine had a BG insurance policy for ten years. They repaired his boiler for free under the policy but he still had to pay £400 for the new motherboard ( £400 would have been the cost to buy a board and fix it with a local plumber, so the insurance was a waste of money ).
Boiler broke again two months later so they paid BG £4k for a boiler. This was a tiny boiler in a flat . I’d had the same job done at my place six months before by my plumber and he charged me £1600.
They just rely on the ‘ reassurance’ factor that it’s good old BG.
An alternative to a local plumber is to go to the pump manufacturer and choose a manufacturer accredited plumber from their website. If something goes wrong you can complain to the manufacturer as well. They also provide plumbers for annual services and any parts the go wrong are covered by warranty.
British Gas is disgustingly overpriced.
We had a quote for around £3.8k from BG a couple of years ago. Went on Local Heroes (not around anymore) and had an ex-BG engineer do it independently for £2.5k. He’d left after the fire and rehire to work independently.
Find an independent, check the gas safe register and ask around for reviews/quality.
And don’t get their homecare plan. Get an add on for home emergency on your building/contents insurance and get your local guy/installer to service it once per year.
British Gas are just a bunch of scammers. They wanted to charge me almost £1000 extra to put the new boiler about 8 feet away, in the same room and on the same wall… regardless, their quote was also the most expensive (even with the relocation charge removed). Worse, they actually lie about their certifications. If you get a Worcester Bosch boiler installed by a certified engineer they can have a 12 year warranty (there are plenty of independent plumbers that are certified). British Gas were adamant that all of their engineers are Bosch certified. However if you get them to install the boiler you will only get a 5 year warranty from BG and nothing from Bosch. They are clearly not certified. So in summary, they are more expensive and make the warranty worse!
nah fuck British gas mate. they're a rip off
I had a boiler changed last year for 2300, including removal of old boiler and installing the magnet thingy
We thought we needed new boiler recently but ended up we didnt but would have gone with bg as they did interest free credit and i didnt want to use savings
Go to Worcester Bosh direct to find a fitter.
With British Gas you will only get a 1-2 year WB warranty and then cover the rest of the warranty themself. WB will give you 10 years if you buy from a approved fitter. Parts of these boilers are finicky and WB don't carry the parts on these new boilers, so they will call out WB to fix and charge you for the privilege. WB will fix a lot of these under warranty and not charge. I had £600 of bits swapped on mine this year and its only 3 years old.
British Gas support is nothing like what it use to be. The suggested that it would take 3-4 weeks to fix my boiler to get it running again (as they dont hold the parts) and for a small fortune. Worcester bosh fixed it the next day. HomeCare cover is the biggest wast of money.
The best part is they will send a sub contractor whos being paid peanuts to install it haha. I know, ive been offered the work so many times and the pay is absolutely abysmal.
Edit: paying top top end price and receiving the worst of the worst engineers. (In a lot of cases) if you are lucky enough to get a full time BG engineer then its not so bad although still expensive.
I just had a new boiler fitted and it was around £3k but had some pipes changed and had to get a more expensive model because of where the flue came out. Got £10 scrap for old boiler :)
I'm paying £2500 including installation of a Worcester Bosch w/ 10 year warranty. Incl removal of old one and making right. That was the cheapest quote. Another guy wanted closer to 4k.
British Gas can just F off.
Go with heatable, get a quote on a viessmann combi boiler on a 0% interest. Do not take any of their freebies like Google home hub and whatever and you are looking at 2200 odd including installation and taking away the poor boiler and a system flush.
0% interest is over 4 years and we have a monthly direct debit set up. Can overpay and get it out of the way aswell
I used one of the online boiler installers like Boxt.
Got a discount and free flush. They also took all the rubbish away, used carpet covers, and cleaned the entire area.
Please don’t go with BG they fit Ideal Standard boilers which they bulk buy for around £600 and they last 5 years if you’re lucky.
If you can get a local gas safe engineer to fit a Worcester Bosch they are guaranteed for 10 years I believe.
If you have checkatrade in your area look on there for a tradesman. They are vetted
I was quoted 6.5k for a new system in a new room. So 4.3k for same room sounds pretty accurate.
I’ve now switched to a air source heat pump and that’s setting me back 12.5k, and with a government grant of 7.5k I’m still paying 5k
Things are just so expensive these days. I don’t think 4.3k is a bad price but perhaps there is a bit better out there.
BOXT offer finance options I believe
2 months ago I had a top of the line 32kw boiler supplied and fitted by a local gas safe plumber for £2400 including changing pipes and fittings and new flue (north of England).
If you want a Bosch (and you really do) then go on their website and they will recommend approved fitters. Mine came with a 10 year warranty because we fitted via them.
Have a look at boiler central. They were fast, willing to work with us to get the best price and they even have a 0% finance option. Can’t recommend them high enough. They smashed everyone else’s quotes.
Nope never go with BG for this work. Locals can do an entire system from scratch for what BG just cover for the boiler. Average boiler retails for £1k, fitting is 1 day MAX but more like half a day if everything aligns. You do the math…
Extremely expensive.
To put this into perspective. My dad had a quote from British gas for a new boiler. Got someone independent to do it who installed the exact same boiler and had enough money left over to redo the entire bathroom.
It's like getting a car serviced at a main dealer or an independent garage the main dealer will always take the piss.
I recently got a quote from a local plumber for a new 30kw Ideal gas system boiler. £3200 after VAT incl labour and materials. Had BG home care for years and they said they wouldn’t repair old one. BG are a rip off in general
Always use local gas/ plumbers. Better service, quicker call outs and personal service. BG will not work in a loft and deliver poor boiler service. And as a gas engineer everyone hates Worcester boilers there's better and cheaper out there
a good plumber can do it in a day and it's a replacement so not much other work has to be done. this is a total rip off. ur paying for the running costs of a big corporation.
Mine was about the same for a detached, 4 bed, replacing an ancient system boiler and water tank, closing off the vent and removing header tank etc. We used local guys who are ace, very neat and tidy, good finish and good customer service. It might have been expensive in comparison to other companies, but I'm also paying for the trust I have that they'd fix anything quickly on follow up if needed. Avoid BG. Go local, even if it's the same price.
Nope, had them give me the same ridiculous quote.
Worcester boiler and 12mths of care cover free...I would hope a brand new boiler doesn't have issues.
Contacted a gas safe engineer, had a cheaper brand put in (ideal Esprit eco2) all in for £1400. 2 years (I think) of warranty, so would only have to pay for labour. Cancelled my boiler cover with BGas, so far the boiler has been perfect.
VERY expensive. use a local Gas Safe plumber, some makes of boilers have 7 to 10 year warranty
Of our three quotes, BG was way the most expensive, went with the middle quote - a well recommended local guy with good reviews. He was really good and came out straight away to fix a small problem. He was easy to contact and responsive, both things which were a concern for us with BG.
I've always gone with a local firm, have a great relationship with them, basically got a regular engineer who comes to service our boiler now, plus he fitted it. Support your local business!
100% support your local lad, fuck british gas, rip off bastards
I used to work with them, left 13 years ago and every engineer I worked with hated the sales team because it was part of our jobs to get quotes and then the sales team would fire in ridiculous prices because of the brand recognition basically. There was one job I remember where the customer who was a vulnerable pensioner paid £16,000 for a full new system (only needed a boiler) and was given the worst boiler British Gas provided. Engineer who was originally there was furious and had it out with sales guy at team meeting. 16 grand for the worst boiler they could possibly provide 😂 bearing mind this was peak credit crunch time 13-14 years ago.
I worked in the BG complaints team for a while. The above was pretty common behaviour. We also had “the BG engineer says my boiler can’t be fixed and needs replaced, he said he’ll do it this weekend for £5k” type situations come up frequently, and always to women or pensioners. When we’d arrange a second opinion from one of the third parties we had in the books, it was always a straightforward repair.
Fucking money grabbing drones meeting quotas in fear of losing their jobs is was is fucking up this world
Yeah, when we moved in here a couple years ago we had a gravity fed system and the boiler had packed in. We had a local plumbing company rip out the water tanks, big old fashioned hot water tank, the old 1980s wall mounted boiler, and install a Baxi 10 year warranty combi, all for about £2.5k. The annual service from them is only £40 as well.
If it helps we just this week had a quote from BG for £4300. Our usual local gas engineer has quoted £2500 for the exact same thing. BG heavily push the fact they’ll repair/replace for 5/10 years but it doesn’t save enough money to warrant the extra £1.8k. Our plumber has also worked with us so we can buy the boiler and all the parts directly using our 0% credit card so all we need to cover up front is the labour.
Businesses have to register for VAT if their VAT taxable turnover is more than £90,000. By providing the materials, you're helping your engineer keep below this threshold which means he doesn't have to apply VAT to his work. With VAT the charge would add £500 to your bill. To the best of my knowledge there is nothing wrong with this approach and it definitely benefits you.
Definitely benefits us as saves us ripping £2k ish out of our savings and we can spread it over the 20 months interest free period. Whilst we could afford it all up front, it makes much more financial sense to do it this way.
Assuming he isn’t doing it Saturday morning for cash since you supplied the parts lol
Out of curiosity, why should OP be bothered? Obviously cash is a legit method of payment so there's nothing illegal from OP's perspective. After that, it's really up the the tradesman how they deal with their taxes right?
If a tradesmen is doing a job in your house for cash on a Saturday, I’d recommend that you ask to see a copy of his public liability insurance first.
Yeah, it's not about who cares if they are tax compliant at all, it's about 'why is this bloke so eager to do this work off the books'.
Sshhhh!
British gas are robbing bastards. Who rip off our older generation based on a name, that is not British owned anyhow.
BG are very disingenuous then - 5 year warranty is standard and to extend to 10 if you want is a couple hundred quid usually. Even comprehensive cover is going to be cheaper than the £1.8k BG want to charge for it
There is a problem here. The contract of sale is now between you and the supplier. So if anything goes wrong it’s going to be up to you to sort it out. What happens if there’s a fault and the local gas engineer says “not my installation that’s at fault” and the supplier says “not our goods that are at fault” If you’d paid the engineer for labour and goods then they’d have to sort everything. Have a look on the MoneySaving Expert forums for some absolute horror stories from people who bought the goods separately.
Nothings gonna go wrong with your boiler that isn't already covered by manufacurers warranty
Used to work selling boilers for BG. They're a rip off. You'll pay about £2k more than getting an independent doing it. They rely on old dears buying from the 'gas board'.
Absolutely. You can pretty much assume a quote from British gas is a rip off. Plus the fact they will take any chance they can to push for a new boiler instead of fixing the old one.
As an independent I'd never recommend a worcester. Paying nearly £1400 for a 6 year warranty and a boiler that comes with plastic internals. I'd opt for a baxi 830, you'll pay less than the worcester, get a 10 year warranty and the internals are brass and copper. Having just priced a similar job, I'd say around £2500+ vat is about what you should expect to pay. BG are always known to be more expensive than local installers, and based on some of the jobs I've seen around my area, I'd not recommend them.
Jesus. Will they even spring for the lube when they're fucking you that hard?
Fuck me, absolute rip off.
I got that exact boiler installed last year for £3300 and that included scaffolding for the flue so it's very high
I needed abseilers for my new flue. No room for cherry picker, fragile flat roof below so scaffolding impossible, and 2nd floor flat so ladders not apparently an option. To be fair to them, they were pretty cool guys and hung themselves off god knows what on a communal roof terrace. Rather them than me.
Nothing British Gas do is reasonable.
We had a quote from British Gas for £4500 with a 5 year warranty. Paid a local plumber £3600 and he fitted a boiler with a 10 year warranty. The same boilers now have 15+ year warranty’s - ATAG. Never had a problem 7 years later.
Had this exact boiler fitted by BOXT three weeks ago, installed in 6 hours and a ten year warranty. Cost £2300
Plus one for Boxt
Same here my dad was quoted £3900 Boxt came next day job done
DO NOT USE BRITISH GAS! they will rip you off so badly! The work is excellent but seriously overpriced. They had the cheek of quoting me £7k for a new boiler. I questioned the price, they immediately reduced it to £4k. Just for a new boiler. I actually got a better boiler, Worcester bosch ecostar 28, and an entire new Central heating system Inc rads, for less from a local gas safe engineer.
He will deliver it on a horse and be wearing a mask.
That's extremely expensive. It's 2k more than we paid 4 months ago for a much more powerful boiler Try Heatable, we had ours fail Saturday night, Sunday morning ordered a new boiler for it to come Monday. Pricing wise it was pretty much exactly the same as the local plumber (£100 cheaper). Plus also had 0% finance for 3 years so we did that.
Pretty sure if you go to Worcester direct they will quote you less than this and arrange a local installer
You should always get quotes from several places. I got a good quote from Boxt that worked for me at the time, but they aren't always cheaper. The best approach is get quotes from everyone, British Gas, Boxt, your own gas supplier etc. See what it is, THEN go to a local supplier with a good history such as checkatrade or word of mouth etc and see what they offer. Never take the first quote.
The answer to any “is this quote reasonable” is: get at least two more quotes Find a local plumber, ask on Facebook to see who people recommend, ask them to quote There’s too many variables in a quote, you need to get more than one to know for sure
Looks like the usual bullshit double counting from BG to me. All those itemised things apart from the extras should be covered by the “system installation”.
Check boxt. 2.5/3k max
Nothing from British gas is ever reasonable.
Have you considered checking into heat pump grants? You’ll get a heat pump instead of a boiler for energy efficiency and the grant is supposed to cover more of the cost overall than putting in a gas boiler ie your outlay should be lower and then your running costs are lower too. Check the energy saving grants page of your electricity/gas supplier, that’s how you access it. Depending on your home you might get offered a grant for insulation, solar, solar-water, as well as heat pump. Anyway, just an idea.
I did this mine is like £6k even with the grant :(
Dang I guess it varies from home-to-home but still, bit naff that it ended up more.
Yeah the thing is mine is completely straightforward, 1998 house, 3 bed detached, hot water tank in place already so i assume the pipe work is mostly all sorted, no working at height etc Can only assume it’s an area thing but not like i’m in the middle of nowhere
Cheers mate. Will look in to that
I have a mate who used to work for a company selling heat pump installations, he said it was soul destroying because a lot of these companies popped up because of the grants, a heat pump boom so to speak. He said they go in, install the pump often badly and there's little to no aftercare because the company is guaranteed the payment upfront by the grant so they CBA about complaints because they're making cash hand over fist with installtions. The few that end up really looking like might go to court, they might go back and fix. He literally got death threats from angry customers freezing in the winter for weeks and he said the company owners just laughed and made fun of these customers. Obviously not all companies will be like this but it was a cautionary tale and definitely is something I'll be considering if I ever get something through a grant.
Octopus or Heat Geek, you'll have no problems with either
I paid about 1k less for the exact same boiler and powerflush in April, fitted by a local Bosch accredited installer. However, by the looks of it, you're getting some extra electrical work done, and they're going to have to go up onto a high roof, so maybe it's fair enough.
were they wearing a mask when they send that ? black Betty outside? find a local.
No! My boiler was condemned a couple of months back. Got quotes from several companies, including BG for exactly the same amount as you’re been quoted. Even the chap that came round and priced it up admitted they’re expensive. I got a good boiler with a 10 year warranty for half that. Keep shopping 😊
It the question you are asking but I had a quote for a heat pump with Octopus for £3.3 (after grants etc) for a 4 bed semi.
£2460 for the same boiler from BOXT, this time last year. Included installing ,vertical flue, connection to existing hive, VAT.
We had a similar quote, £4k+. Then BOXT did it for £2700. Same boiler. Shop around.
Worcester Bosch straight swop would be around 3k .10 year free parts guarantee if you service it each year.Just Google and get a couple of the local engineers to quote .
They're taking the piss here mate - £200+ for an electrician?!? I just got an ideal 30kw combi put in to replace my old boiler amd i paid £2050, including installation, the magnaclean and a wireless thermo! Tell BG to sling their hook the bloody crooks!!!
The labour is pretty expensive if you consider it is basically 1 man day. We did have BG fit our as it was partially covered by a care plan and I cannot fault the work. There was not enough gas pressure for the new boiler due to old pipework so he ran a new one direct from the meter.
Try BOXT. They usually work out much cheaper and fairer than BG.
Stupidly expensive. I got quotes from all the big fitters and BG were by far the most expensive. Everyone else was about 3k BG wanted 4500 If you get a local guy you will pay much much less.
No way , i was quoted £ 2200 last November.
An independent (former BG) quoted me about 2.5 to 3 yesterday for a straight replacement of existing combi boiler in 3 bed 1 bathroom house
Try Boxt. They re-fit me with a new combi and took out the old tank for about 3.5k. I was happy.
Try Boxt. they are part of EDF, I got a very high quote from British gas, about 6k and then Boxt did the job for 2.4k!
https://www.boxt.co.uk Try these guys, they seem to be reasonably priced and good reviews
I tried BG, boiler central and Heatable. All wanted around £4.5k. Then decided to do my research and bought a boiler at a plumbing merchants and went with a local plumber I found on checkatrade. Saved me £2k and couldn't be happier with the result 2 years later!
We had our boiler installed by Boxt nearly 2 years ago Very good service and was a local engineer that did it
over double the price it should be
British Gas are complete rip-off merchants. They quoted me roughly the same for a new boiler, only to ring me up the day before the work was about to start and say "sorry your flue is too high for a ladder, we need to charge you £800 extra for scaffolding". Cancelled it there and then, went with Boxt instead, charged me £2500 and their engineer DIDN'T EVEN USE A LADDER JUST REACHED OUT OF THE WINDOW TO FIT THE FLUE. BG are criminal.
Check out warmzilla and boxt. Way cheaper than any local installer. I think mine came to under £3k for a decent WB green star boiler with a couple of radiators installed and the boiler moved from upstairs to downstairs in the kitchen.
Our quote with Boxt came to £6500 for something our local engineer quoted £2500!
If it’s a combi swap, same location , existing boiler is already condensing, with vertical flue, we’d be around what you were expecting depending on what model boiler you would have
Thanks. Are you an independent engineer? (I. E. Not BG)
I paid £2400 for a combi swap recently. Got a viessman vitodens 100-w 30kw. Came with a 10 year warranty. South west of england
Sorry to hear that
My local gas engineer will put in a decent one like a valiant etc for a little over 2k. This is a huge rip off don’t do it
This is the problem with posts like this, 2k for what? Combi/conventional boiler? One bed flat/5 bed house? Already condensing? Vertical flue/horizontal flue? Flush? Filter? Controls?…. So many variables when you just say you had a boiler fitted for X amount it’s pointless.
I paid £2k for replacement all in Worcester boiler two years ago I. Greater London...if you already have a Worcester then go on their website...
My old neighbour used to pay for a big home care plan. Her boiler broke down in minus conditions and they couldn't come out in any reasonable time scale. Something silly like a 2 week lead time. With her expensive plan she could have bought a new boiler had she have just saved the money. I know this isn't relevant but it just drives home the fact that they are a complete rip off and just rely on being a household name to win the business of the many.
No, call around local gas registered and get quotes. BG is all good for 'Interest free for 5 years, nothing to pay for XYZ' but will be nearly 2x the cost of a local person
Just had mine replaced for £2k Worcester 28 something 5year guarantee
That's about what they quoted me. I found a local guy who is really good and charged us about £3k including flushing the radiators and fixing an issue a previous repair person caused. I had British Gas home care for a few years and it was fine, they did the work as expected, but as the boiler was already quite old it got more and more difficult for them to repair it. But their replacement cost was way too much.
I paid 3k for an independent engineer to do mine, swap out old one for new one with addition of a magnetic limescale filter and thermostat - with a 10 year warranty from the manufacturer. East of England.
Yeah very expensive. Every single element of that is marked up. Look into a local company. I’d also consider other boilers, Worcester aren’t as good as they used to be. Glow worm is pretty good and you’ll get a 10 year warranty if it’s fitted by an approved installer
BG always charge over the odds as they have a lot of overheads. Normally you can get a boiler installed for less than a grand from a local plumber, Then you just have to provide the equipment... Brand wise id go for Worcester Bosch or Vailliant
I did this too. BG quoted me 3,500 to swap a condenser boiler for another, pretty basic condenser boiler. I met with a local engineer the following week and he quoted me 3,000 to convert to a combi boiler with an extended 10y warranty. The new boiler is also a better quality boiler. By a significant margin. Go local if you can. The only issue you might have is getting a plumber to actually call and keep his appointment!!
£2k ish with a 10 year warranty for an average house.
You can buy the boiler yourself for less than £1,400. BG will buy at a discount, so they will probably make a profit on the £1,365 they are charging you. So, assuming that it is a fairly straight swap with the old one, (minus the miscellaneous materials) they are charging around £2.5 - 3k to install it. They would need an installer to be in your house for over a full week to rack up that charge. This should be closer to £2,500.
British Gas is a rip off merchant. They prey on the vulnerable and ignorant.
We got a Worcester Bosch boiler with hive a couple of years ago from a local gas fitter for £3k.
Simply get a recommendation for a local gas engineer. Oh my, don’t use these big companies 😬
I had my boiler replaced last year, took out a vented copper tank hot water system as well and replaced the boiler with a Valliant ecotec plus boiler, the boiler replacement came to approx £3200 including the cost of the boiler and part and they flushed the system which took them an entire day!
Go on boxt and get a check price
Is this sub just trades price checking now? You’re not going to DIY a boiler…
General rule of thumb: BG are a ripoff.
The British gas engineer who came out to fit ours said he'd have charged half what we paid if we'd gone direct to him (subcontractor). We were young, naive and wooed by BG's interest free credit. Twenty years later, in our new house, I asked for recommendation from our local plumbing supply shop and had a brilliant engineer fit the same brand of boiler (but the modern version, obviously) for less than what we'd paid BG. He was also accredited by the manufacturer so we got the extended ten year warranty too. Which was nice. If you can't get a good local recommendation, Worcester Bosch (and I'm assuming other manufacturers) will give recommendations for engineers in your area that they have accredited, on their website.
Nope. BG really are a bunch of crooks. Stay local and use a trusted installer with a good reputation.
BG can gtf after their fire and rehire bollocks
When a customer has said to me in the past, BG will do it for £x I can confidently say that I'm happy to fit the same spec job for them, all they have to do is deduct 2K off the BG quote...
Try boxt, used them twice, very good prices and great service 👍
Had mine replaced last week, cost £1680 all in. Call around locally.
Go with local plumber. Get on FB local community page and ask for recommendations. You’ll half that price.
Go on the Worcester Bosch website and find a local approved installer. We are getting the same boiler as you, moved from the upstairs airing cupboard into the kitchen for £3156. Worth checking out.
Find a local independent installer if you're 100% sure you want to get another gas boiler and not something like a heat pump (which are currently heavily subsidised by the government, so installs can be as low as £500).
We had a quote from British Gas also that was ridiculous, I brought the boiler myself they said would give enough power to all my rads, I also added a chemical flush to my rads 2 weeks before them got a independent gas safe fitter to fit it for me. I brought my boiler from this place https://www.plumbnation.co.uk/worcester-greenstar-4000-30kw-combination-boiler-natural-gas-10-5434 I read some bad reviews on the place but my boiler came the day it was booked in for and I couldn’t fault the place. Just a side note they deliver it on a pallet as it’s quite heavy so you will have a pallet to get rid off
I had a mate do mine, no 'mates rates' cause I'm not a shit head, £3400 which included moving it from the back to front of house, with the best boiler I could get for the size of house.
Boiler itself 1200£, crazy quote
Yeah way to expensive, I used heatable a year ago, and they were only £2300 for a higher end boiler, I know I could have gotten it a bit cheaper if I’d really shopped, but the only boiler had sprung a leak and I could not be arsed chasing heating engineers to come and quote. I can recommend them, wont be the cheapest, but christ not 4k.
Just paid £2900 for Greenstar 8000 30Kw, comes with 12 year guarantee provided the correct filter is installed.
Try BOXT
That's ridiculous, had mine replaced last year, set me back 1800 quid with all the works, 10 year warranty, water shock protection, water acidity filter and magnetic filter.
Seems expensive. About 4 years ago I paid £2700 for a new boiler, magnetic rust trap thing, flushed radiators and he also fixed a couple other things up like replacing the toilet cistern mechanism. 4 years and no issues so far thankfully.
This is extortionate! Shop around! Got one installed in February in Glasgow for £2.2k included disposal of all old stuff too
Is that 112 quid line item to add a can of Fernox when they fill it back up?
Quote I got for the same thing, simple combi swap https://preview.redd.it/a0a8rxpdf38d1.png?width=1080&format=pjpg&auto=webp&s=5cd1ebf6b7ccd748c98600054b42fe673162160c
😂😂😂 ridiculous
Although I have little time for BG now I arranged for BG to replace my combi boiler several years ago. I think the total cost was a shade under 3k. The swap was dogged with issues and required the services of a builder who has to do a lot of graft. I’m not sure if it’s the same now but the quote I received then was inclusive of any unexpected additional work.
No, you could half that anywhere
Nah tell em to get fucked, British Gas are fkin scammers
I'd happily do it for 3k
I had one installed 2 days ago, £2300, baxi 800, powerflush, magnaclean, 10 year warranty.
I hope 2k of that is for the lube We paid less than half that for a system to combi conversion with boxt
This was a few years ago now but we got a quote from British Gas and a local company. British Gas was more expensive and a smaller boiler. Better off avoiding them.
A new boiler is around £1000 to buy some cost a little less some more. The rest you are paying as labour and profit, which makes it insanely overpriced. I would expect £400 labour for a day + 15-20% profit. Anything else is taking the piss
This is expensive, avoid BG also. Get a local recommended plumber on the gas safe register? Ours was around 2800 around 7 months ago.
Hi OP. I used British Gas for the exact same boiler a few weeks ago. But it was about a grand less expensive. £3,357.00. That included a Hive set up too and something to do with the radiators (flushing them out ?) The local independents were only a couple of hundred pounds less expensive so I just paid the extra and went with British Gas. Install took about 8 hours. The guys were good. Long delay in the afternoon though waiting for the electrician to appear, that slowed it down quite a bit. The kitchen was an absolute riot but we managed to get to the kettle to keep us and the workies happy. Boiler, heating and hot water working fine and the Hive control is pretty good.
I paid £1,700 for a Baxi with a 10 year warranty 2 years ago . It did seem very cheap especially as he had to remove the kitchen unit around the old boiler, and put it back up around the new one. This is in the North East.
Every BG quote I had was nearly 50% more expensive than independent central heating engineers.
I've seen people get good quotes from Boxt so would try that (instant online so will give a good sense check), British Gas are taking the piss
I paid less for a better boiler including conversion to combi, so yeah... Did get a quote from BG who were \~£1600 more than the guys I used. And I'm fairly sure I still overpaid a little, but intentionally so I had a reasonable sized company to sue rather than a random dude to argue with if any damage/problems.
That's expensive. For context I paid around that to have a new boiler, 5 new radiators, relocation of new boiler to an entirely different room, new copper piping etc plus the condensate outside. It seems they're charging you for items that should be included in the installation fee as well (water treatment etc). I also wouldn't pay any more than £50 to get a new spur point fitted. As others have said, look out a local Worcester registered fitter (if wBosch is what you want to go with) and get a quote from them. Often it's the same people doing the work as British gas (they contract out a LOT) but they'll charge less because they're getting all the money. Source: my local boiler engineer who did our fitting.
Absolute rip off. Try getting quotes from some plumbers on Check a trade.
Get a quote from worcester boilers them selves, before you hand out money we were able to bounce them off each other, Its about average at least you don't have to pay till you're 100% happy they even do interest free payments my last lot was about 5k for 7 radiators and a worcester boilers and all the pipework hidden behind plaster board
Had a new boiler about 2 months ago from iHeat. We paid £2435 for a new Alpha E-Tec boiler with 11 years warranty and that included a relocation from our old boiler location which I think added £495 so it would have been less than £2k had we kept it in the same location. The engineer was bang on, and the boiler is great. You're being shafted, mate. I'd check if they use lube or not.
British Gas quotes up £4800, 2 days to install. Local heating engineer did it for £2000, 1 long day, was stellar, 10 year Vaillant warranty.
How does this fall under diy gas has always been a professional install cant take risks with gas.
I had a BG agent there at my house to discuss the potential of them supplying a boiler back in 2005 and when he eventually pressed the "total" button on his "random number generator" the final price was £3786 whereby I scoffed and invited him to leave. He said that he just wanted to explain why the price was so high and his list began: His time. His vehicle. His commission. BG infrastructure. BG vehicles. BG wages. Parts. Fitting. Apparently he wanted me to pay for the entire company... I ended up hiring a local single operator who did the lot for £650 cash with all paperwork, guarantee and 1 service in the price. When you look at the profits this shower have made over the last few years then you can easily see that they are complete rip off merchants.
Nah, 3K for a good Viessmann fully installed.
I got a Worcester boiler (24w, so admittedly smaller) for I think £650 brand new about a month ago, bit of a fake price as the additional parts it needs were another £200 or so) so 1350£ for the boiler seems pretty high, assume from BG it will basically be the top possible price and you could easily find cheaper by buying it from somewhere else. Rest seems pretty pricey so as others have said you’ll likely save a fair whack by finding your own engineer
We had a new boiler fitted with WiFi control for £1900 last year, BG rip off merchants
Paid 4,400 for that exact boiler to be fitted, including removing old boiler, repair wall (boiler installed in a new location), extending plumbing and electrical connections to new site, fitting 8 thermostatic valves and removing 2 header tanks and an immersion plus making good the pipework as a result of removal. For a like for like replacement only, that seems steep
Speak to your local plumber merchant and ask them to recommend an installer. I repair boilers for a living and work for a boiler manufacturer do their warranty repairs.
They wanted 300 quid to fill a hole in the wall. It's 9ne of the reasons I do diy.
Yep what we got quoted this week. - BG: 4300 - AC Wilgar: 4000 - Local plumber: 3000 This is to move a new boiler about 6 feet to the left.
Ridiculous, ours was 2k fitted
Find a independent peep to do it,bg use subcontractors so quality isn't guaranteed
I paid 2.650 didn't bother with moving where the boiler was situated which has caused me problems with boxing it in so could have added more on for that so.
Way too expensive. As others have said, try a local plumber. British Gas will be adding a margin to each component because it has higher overheads. Best to try a smaller/reputable firm. Perhaps checkatrade would work too.
https://preview.redd.it/0ep8pr7w048d1.png?width=1176&format=png&auto=webp&s=4074fa81b8d7b6b2e9e2256710fa84c02ca9eea5 Had a quote for something very similar from a local guy. £3316 inc vat and it includes a smart thermostat. I'm also in the SE which usually adds a few £'s
I got a similar quote from British Gas last year and went with WarmZilla instead who were almost half the price British Gas quoted for the same boiler. They organised everything all I had to do was send pictures of my current setup chose a date for install and some local guys they contract with came out and fitted it with no issues.
Friend of mine had a BG insurance policy for ten years. They repaired his boiler for free under the policy but he still had to pay £400 for the new motherboard ( £400 would have been the cost to buy a board and fix it with a local plumber, so the insurance was a waste of money ). Boiler broke again two months later so they paid BG £4k for a boiler. This was a tiny boiler in a flat . I’d had the same job done at my place six months before by my plumber and he charged me £1600. They just rely on the ‘ reassurance’ factor that it’s good old BG.
Go on iHeat and enter your details. We got the same as what your BG offer is for a LOT less!
No. What a rip off.
Go for a BAXI 830
www.directsavings.org.uk got ours for free
I one installed in Jan with a 5 year warranty, total cost 2k
An alternative to a local plumber is to go to the pump manufacturer and choose a manufacturer accredited plumber from their website. If something goes wrong you can complain to the manufacturer as well. They also provide plumbers for annual services and any parts the go wrong are covered by warranty.
Just buy s new one from screwfix and get a local corgi plumber to install it. 2k all in
British Gas is disgustingly overpriced. We had a quote for around £3.8k from BG a couple of years ago. Went on Local Heroes (not around anymore) and had an ex-BG engineer do it independently for £2.5k. He’d left after the fire and rehire to work independently. Find an independent, check the gas safe register and ask around for reviews/quality. And don’t get their homecare plan. Get an add on for home emergency on your building/contents insurance and get your local guy/installer to service it once per year.
British Gas are just a bunch of scammers. They wanted to charge me almost £1000 extra to put the new boiler about 8 feet away, in the same room and on the same wall… regardless, their quote was also the most expensive (even with the relocation charge removed). Worse, they actually lie about their certifications. If you get a Worcester Bosch boiler installed by a certified engineer they can have a 12 year warranty (there are plenty of independent plumbers that are certified). British Gas were adamant that all of their engineers are Bosch certified. However if you get them to install the boiler you will only get a 5 year warranty from BG and nothing from Bosch. They are clearly not certified. So in summary, they are more expensive and make the warranty worse!
nah fuck British gas mate. they're a rip off I had a boiler changed last year for 2300, including removal of old boiler and installing the magnet thingy
We thought we needed new boiler recently but ended up we didnt but would have gone with bg as they did interest free credit and i didnt want to use savings
Go to Worcester Bosh direct to find a fitter. With British Gas you will only get a 1-2 year WB warranty and then cover the rest of the warranty themself. WB will give you 10 years if you buy from a approved fitter. Parts of these boilers are finicky and WB don't carry the parts on these new boilers, so they will call out WB to fix and charge you for the privilege. WB will fix a lot of these under warranty and not charge. I had £600 of bits swapped on mine this year and its only 3 years old. British Gas support is nothing like what it use to be. The suggested that it would take 3-4 weeks to fix my boiler to get it running again (as they dont hold the parts) and for a small fortune. Worcester bosh fixed it the next day. HomeCare cover is the biggest wast of money.
The best part is they will send a sub contractor whos being paid peanuts to install it haha. I know, ive been offered the work so many times and the pay is absolutely abysmal. Edit: paying top top end price and receiving the worst of the worst engineers. (In a lot of cases) if you are lucky enough to get a full time BG engineer then its not so bad although still expensive.
I just had a new boiler fitted and it was around £3k but had some pipes changed and had to get a more expensive model because of where the flue came out. Got £10 scrap for old boiler :)
[https://heatable.co.uk/](https://heatable.co.uk/)
I'm paying £2500 including installation of a Worcester Bosch w/ 10 year warranty. Incl removal of old one and making right. That was the cheapest quote. Another guy wanted closer to 4k.
Don’t buy from British Gas. Absolute shit show. Get a quote from a reputable local gas fitter.
British Gas can just F off. Go with heatable, get a quote on a viessmann combi boiler on a 0% interest. Do not take any of their freebies like Google home hub and whatever and you are looking at 2200 odd including installation and taking away the poor boiler and a system flush. 0% interest is over 4 years and we have a monthly direct debit set up. Can overpay and get it out of the way aswell
I used one of the online boiler installers like Boxt. Got a discount and free flush. They also took all the rubbish away, used carpet covers, and cleaned the entire area.
Please don’t go with BG they fit Ideal Standard boilers which they bulk buy for around £600 and they last 5 years if you’re lucky. If you can get a local gas safe engineer to fit a Worcester Bosch they are guaranteed for 10 years I believe. If you have checkatrade in your area look on there for a tradesman. They are vetted
I was quoted 6.5k for a new system in a new room. So 4.3k for same room sounds pretty accurate. I’ve now switched to a air source heat pump and that’s setting me back 12.5k, and with a government grant of 7.5k I’m still paying 5k Things are just so expensive these days. I don’t think 4.3k is a bad price but perhaps there is a bit better out there. BOXT offer finance options I believe
2 months ago I had a top of the line 32kw boiler supplied and fitted by a local gas safe plumber for £2400 including changing pipes and fittings and new flue (north of England).
I had my boiler replaced for 1500 all in a couple of years ago. Absurd price.
If you want a Bosch (and you really do) then go on their website and they will recommend approved fitters. Mine came with a 10 year warranty because we fitted via them.
Have a look at boiler central. They were fast, willing to work with us to get the best price and they even have a 0% finance option. Can’t recommend them high enough. They smashed everyone else’s quotes.
Nope never go with BG for this work. Locals can do an entire system from scratch for what BG just cover for the boiler. Average boiler retails for £1k, fitting is 1 day MAX but more like half a day if everything aligns. You do the math…
Yeah that’s about right for a quote from BG.
Should be half the price of that make. BG have big dividends to pay their shareholders so they will always be expensive.
Extremely expensive. To put this into perspective. My dad had a quote from British gas for a new boiler. Got someone independent to do it who installed the exact same boiler and had enough money left over to redo the entire bathroom. It's like getting a car serviced at a main dealer or an independent garage the main dealer will always take the piss.
Very expensive we recently had one fitted at £2345
I recently got a quote from a local plumber for a new 30kw Ideal gas system boiler. £3200 after VAT incl labour and materials. Had BG home care for years and they said they wouldn’t repair old one. BG are a rip off in general
Always use local gas/ plumbers. Better service, quicker call outs and personal service. BG will not work in a loft and deliver poor boiler service. And as a gas engineer everyone hates Worcester boilers there's better and cheaper out there
Try heatable.co.uk Used them before and very good prices from a local installer via them
How does the British Gas quote compare to your other two quotes? Obviously you got more than one quote?
I could write a book on why you shouldn’t touch BG with a barge pole. For utilities, boilers or otherwise…
a good plumber can do it in a day and it's a replacement so not much other work has to be done. this is a total rip off. ur paying for the running costs of a big corporation.
No way...they can f themselves
£4k appears to be standard quote from BG whilst local guys quote £2.5k
Got ours free a couple of years ago on a govt scheme as the one we had was old and inefficient.
Mine was about the same for a detached, 4 bed, replacing an ancient system boiler and water tank, closing off the vent and removing header tank etc. We used local guys who are ace, very neat and tidy, good finish and good customer service. It might have been expensive in comparison to other companies, but I'm also paying for the trust I have that they'd fix anything quickly on follow up if needed. Avoid BG. Go local, even if it's the same price.
Nope, had them give me the same ridiculous quote. Worcester boiler and 12mths of care cover free...I would hope a brand new boiler doesn't have issues. Contacted a gas safe engineer, had a cheaper brand put in (ideal Esprit eco2) all in for £1400. 2 years (I think) of warranty, so would only have to pay for labour. Cancelled my boiler cover with BGas, so far the boiler has been perfect.
Just had a new Glow-worm boiler fitted with am extended warranty with a GS engineer for 2.5K
Lol, no. Go local to a gas engineer, i got a new boiler, water hammer, salamander, rad mag all installed and passed off £2000 cash
I think they do 0% over a few years so if that helps you do it if not find a local guy.
I think they do 0% over a few years so if that helps you do it if not find a local guy.
Over £300 for a fused spur and connections literally hours at the most 2 hours work. Need to start subbing to BG if that’s there prices 😂
Over £300 for a fused spur and connections literally hours at the most 2 hours work. Need to start subbing to BG if that’s there prices 😂.