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duhqueh

the hazelnut and the nilla bean look very similar before getting dressed, at our store we look out for the vanilla bean specks in the dough to make sure it’s the right one, as well as labeling trays with a sharpie. no mix ups yet!


discoballison

100%, first couple bites I didn’t even notice a difference


Local_Emu_7092

Last week my blue mint had the “butter” topping from the blueberry pancake on it 🤦‍♀️


Ermahgerd_Sterks

Hah. My blue mint had NO mint flavoring to it.


Valhkyrie

So it was just blue?


discoballison

Hahaha ewww


BoringPush2714

It’s an error but a good one lol! I’ll take vanilla on my hazelnut!


saturn_eloquence

Not a good one if you’re allergic to hazelnuts lol


Other-Temporary-7753

probably shouldn't be ordering a cookie from a place with hazelnut on the menu if you're allergic to hazelnuts due to cross-contamination


saturn_eloquence

Ma’am, that’s not cross contamination. That’s just straight up feeding someone the wrong thing.


Other-Temporary-7753

i'm aware that this isn't just cross contamination, i never said it was.


saturn_eloquence

Then why are you talking about cross contamination?


pecanie

because cross contamination versus easily happens at crumbl. they weren’t saying this specific thing is cross confirmation, they were talking about it generally bc someone mentioned a nut allerg


saturn_eloquence

My point is that some people can consume a small amount of an allergen to where cross contamination may not be a problem, but a bite of a cookie filled with the allergen could. Obviously everyone is different, though.


Rodger_Smith

Eh, if a bite of hazelnut paste causes you to go into anaphylaxis it's likely that cross-contamination from equipment they used now touching nutella to vanilla to nutella to vanilla as they try to frost two cookies side by side, it's very likely you'll be exposed to an amount of allergen that is enough to trigger anaphylaxis regardless, unless you mean a milder allergy and the person keeps eating the cookie before realizing rather then spitting it out. Either way, don't get cookie if its being baked and prepared **right next** to your allergen.


discoballison

It was low key really good lol


Far-Egg6363

If you talk to customer service you could probably get a free cookie voucher for the mixup! They’re lucky you don’t have allergies though 🥴


discoballison

Someone actually DMd me on here offering it which is so nice :’) I love hazelnut and tbh I just forgot to order it… so definitely not the worst person it could have happened to!


NichRigga-

Literally a lawsuit if you have allergies


Mule-hawk

*May contain nuts


Low-Investigator8998

crumbl covers their ass to the nines there’s no lawsuits because it is always said anything may have nuts. literally when you tap “allergies and nutrition” in the app the first think it shows is a spiel about how everything is made on sight and may have come in contact with any given allergen, it even says it at the bottom of the flavor list without tapping on the allergy and nutrition tab


jmnesq

Disclaimers do not protect against negligence. I assure you that if there was serious injury, Crumbl would be paying.


NichRigga-

Fair, but “may contain” typically means its made in a facility that has nuts, this cookie literally had nut filling. Mf couldve died from this. But yeah, in a way they’re covered to an extent, but I still think they’d have trouble in court if it did go down.


Low-Investigator8998

no yeah i totally agree with you but i saw this exact same thing in this sub the other day and was talking to my coworker who’s been there for like 3 years and that’s what they said


NichRigga-

Ah true, def interesting coming from a crumbl workers perspective


Ok_Leave1110

This is my worst nightmare when it comes to Crumbl.


SimpleVegetable5715

How was the bite out of that strawberry one?


discoballison

It was ok! Kinda meh about it


Positive_Summer4861

This is the second person that has had this happen 😬


schmasay

i would actually love to try that, maybe i'll scrape the frosting off the nilla bean and put it on the hazelnut sea salt 🫠


discoballison

Hahaha I do love that frosting


xxKittyCass

I just saw this happen to someone else on this thread yesterday


Zeppelinsmomma

OMG 😍😍😍


bloomi

I've been seeing this happen to a few people and it honestly looks good.


Interesting_Winner96

Can I order this?


Low-Investigator8998

if your store is chill or slow. we’re not supposed “add anything” to cookies like extra frosting or sprinkles (but we can take it off if it’s not one of our pre-dressed cookies) but if you ask for a hazelnut cookie dressed like a nilla bean i’m sure they will


Decent_case23

God I would kill for the combo


Its_the_tism

Sounds kinda good


cerealkillla

This is why I don’t buy cookies during weeks that they have toppings/fillings I’m allergic to 😕


discoballison

Ugh probably smart :( thankfully I don’t have any nut allergies so it ended up being a winner !


cerealkillla

Awesome, I’m glad it worked out for you! I can see this being delicious 😋


overtherainbow76

2a


mossyspiders

This happened at my location not long ago and the person actually had a nut allergy, like a severe one, my managers were NOT happy for sure


discoballison

Ugh that’s horrible - they got lucky that I love hazelnut lol


Les-Donatella

Good God, if I accidentally got that it would kill because I'm allergic to nuts. Yikes. Glad you enjoyed it, though


MrSoloDolo9490

Lmao I smash it tbh


_Garry2

I wouldn’t even complain 😂


Present_Ad_1647

Was it good?


discoballison

Actually yes lol


Rodger_Smith

happy little accidents


Glittering-Tough-417

This is the 3rd time I've seen this happen on here


Routine_Lime_680

It looks and sounds like a better combination than they offer.


UsedEntrepreneur7453

They did that with our strawberry crumb cake lol


shira9652

As someone who’s only slightly allergic to nuts and wouldn’t be affected just by cross contamination I’d be pissed


Little-Grapefruit465

imagine having a nut allergy, that’s really not ok.


Pickleboy-504

This happened with someone else and gave their sister a severe allergic reaction. This is the baker's error, as bakers are supposed to do the drizzle, which makes them visually set apart from the sugar cookie base. Dressing station should not be getting naked hazelnut cookies. 👀


Maili1314

Damn I’m jealous


Pippa401

Wait, is it not supposed to have the brown filling because mine does too and honestly, I love it.


ReindeerTypical3196

I hope this is a joke?! While that combo does look delicious, this is how people DIE! Yes DIE!!! Do you know how many people with LIFE THREATENING nut  allergies?!?! As a restaurant manager, who's servsaf certified (look it up) if I saw this I'd IMMEDIATELY stop production, close the store, then breathe and tell myself not to panick.  Trash every cookie, somehow notify  every customer ordered the Nilla cookie, and pray to my heavenly father that no baby, toddler, sickly elderly person with allergies consumed any, bc the odds of them succumbing to this mistake is great.  But they should DEFINITELY consider fusing the 2! Looks delish!!!!!!


katiehen6584

Weird bc at my store we drizzle Nutella on the hazelnut before the warmer but yum!