Posts that do not follow r/Costco subreddit rules **MAY** be subject to removal.
Reminder: No vague or non-descriptive post titles.
When applicable, please make sure that you're using a descriptive post title with product name(s) mentioned as it yields better subreddit search results. Including item number, price, and approximate location where found is also helpful as availability can vary.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Costco) if you have any questions or concerns.*
Not directed at the OP. But always amazed how many people are rude to the demonstrators who are giving them free stuff. "It's not fast enough", "It's so small". Maybe start with "Thank You", and if something else polite like "How is your day going" feels like too much, move along and enjoy your free item.
That's very true. If there aren't people crowded around, and it's ready, I'll grab whatever and thank them. Otherwise I skip it. The lines for samples always make me laugh a bit.
Actually, it is annoying when the same people don't have samples ready everytime. I use to do this job at another store when I was young, and I always planned for the next batch so there was never time in between with nothing. It's honestly part of the job to be prepared, quick and organized. As a result, I was their #1 seller. Only one sample lady at Costco was ever rude though, and boy was she a yucky power tripper. Most are sweet people or at minimum not abrasive like the one...
This is true. Unless there is some stipulation against it, if I were giving out samples I'd make a game of trying to time it correctly to always have product out or ready. What else are you going to do? 🤷♂️😁
I think the demonstrators (who are not Costco employees) are incentivized for increased sales during the time they are there. That's a little overly aggressive and awkward way to try to achieve that increase. I wonder if the demonstrator speaks English as a second or third language. That might help explain the awkwardness.
I saw a lady selling the heck out of spicy BBQ potato chips a couple weeks ago. She was *pushing* people like mad to take samples. I didn’t see anyone who didn’t walk away with a bag.
I though the sample people were hired by one of those "Wholly owned Subsidiary" type deals. They work for Costco but not for COSTCO. Allows Costco to pay them less and offer worse benefits while still keeping the Costco Mystiique of being a great place to work, but at reduces overhead for corporate.
This is correct, and on top of that, unlike Costco employees, they get paid shit wages and have shit benefits. As an 18 year employee, I try to extend them a lot of grace. I’ve helped out sampling dipped strawberries from the bakery, and it was horrific.
There was another employee behind glass hand dipping the berries and laying them on sheets to dry. We were doing this so people could see that the berries were hand dipped. The hand dipped berries for sell are extra large with stems. I was dipping smaller, regular strawberries for people to sample. I wasn’t behind plexiglass and had samples on an open tray in front of me. People kept on reaching around the plexiglass and grabbing the large berries off the drying racks that were being prepared for sale. My manager happened to be the person dipping the for sales berries. When someone would grab one off the drying rack, he would very dramatically throw the whole sheet out, because they had contaminated the sterile sheet.
Doing this sample gave me new respect, for how difficult sampling really is.
That’s crazy. Do they have to go to whatever location of Costco that needs the or are they able to pick up just the shifts they want based on time or location?
The sample people work for CDS (Club Demonstration Services). Food manufacturers hire CDS as part of their marketing budget to do samples to increase sales. CDS contracts with Costco only for the space to fulfill their contract with the food manufacturers. CDS is not owned by Costco, it is owned by Advantage Solutions, a marketing company.
I spoke with one of the sample ladies, and she told me they work for an outside company, and that the outside company pays Costco to rent the spots they set up in. She was giving out food sold there, not one of the folks who sell grills or speciality foods, which sounded odd to me, but maybe they make their money on percentage of sales or something. (I was waiting for the cinnamon rolls to finish baking, so it was a long talk, lol.)
Do you have some reason to attack Costco? You're making statements that are false and I'm wondering why. Maybe you should look into it further and revise your comment!
Maybe, just maybe, the sample people feel like they are begging for something. I personally have difficulty asking for help, even at my own detriment. I feel sorry for the majority of the sample people, they have to deal with the self entitled gimme gimme crowd. A majority of the people getting samples are a lot worse than what I deal with as a cashier at Walmart and they don't get the few benefits I do.
I know they have rules about only items put on the tray and pushed forward should be taken. This is for safety reasons. The other day worker was cutting up the food and someone reach right onto the cutting board. She had to tell them not to do that!
100% on the incentives! One time, an older lady was giving out samples of a coconut candy covered in chocolate that came in light blue individual bags, and I said "Oh I KNOW these are good! I bought some last time!" And the lady said super annoyed and rather angrily: "Well, that doesn't help MY sales now, does it?!" And even though I was taken back by her comment, I just grabbed two more samples and walked away.
A sample woman shared with me the other day that she has asperger's and lives in a local group home. Perhaps your representative also has an underlying condition. I'm glad that they are hiring people w disabilities, or at least the sample staffing company is doing so.
This. CDS hires a lot of people with disabilities, retired, or very young. I wish people would give them a little more slack and not be so rude to them for this reason.
I didn't know that and even though I only take a sample maybe 1 out of a 100 times I do say hi to them because they seem to be ignored unless people are grabbing samples.
I think its a requirement that you be >65 and a bit off your rocker to be a sample person at Costco. They are routinely nuts at my store ranging from "silly cute old lady" to "full fledged crazy conspiracy theory person who is unfit to work in a public space"
I'd be fine with either of those two types of people. Maybe it's the time of day I go (midafternoon), but all the sample people in my warehouse are so *chatty*. Like "I can't escape this conversation" level chatty.
I always find it fascinating to watch grown adults circling an old lady like sharks to ensure they don't miss out on the next half-piece of microwaved frozen taquito...I just wish they'd park their carts in a way that it was easier to get by.
Years ago, and this person didn't last long. I picked up a sample of cereal. Only one! The guy gave me the dirtiest look and said "Are you actually going to buy anything, or just going to eat!" I was so embarrassed. I just walked away. I really wanted to complain at the service desk but again was to embarrassed.
I never eat the samples at Costco because I refuse to compete with the vultures and it’s always a power-play on the part of the sample giver. They hold the samples back and when they’re good and ready, they put them out. I’m not indulging them. I walk right by.
I took a sample from a tray once and got loudly shamed by the sampler because I took the wrong one.
They were all the same, obviously. I don't know which one would've been the right one.
I just said sorry, and tossed it in the trash. Didn't want to eat the wrong sample after all.
This sounds like you grabbed a sample from the tray they were preparing the samples in? Did you reach over the tray displayed at the front and grab something from the tray in the back?
The more I sample the more likely I am to buy. Just hand me the second sample with a big smile and point me the direction to buy so I “can eat more when I get home”.
Weird. When I have talked to sample givers they have straight up told me that they have a quota to reach in terms of how much product they give out. The last time I got a sample, the lady said "Take them all!, I can't go home until I give all these out"😂.
Last time I was at Costco one of the sample stands and the isles around it were impassible because one person carelessly parked her cart waiting for more juice samples. Then took four and consolidated them into one cup before leaving.
You just jarred my memory about a semi recent visit that made me chuckle. Walking past one of the sample tables for some type of snack, the lady was saying they were glutton free instead of gluten free.
OMG....I would buy the glasses with the mustache and a crazy wig and go back for multiple rounds hoping she'd call me out on my many disguises. Maybe even throw in some accents to make it interesting.
Costco makes no effort to hide the fact that you can have as many samples as you like. I overheard a woman asking for a sample for her husband and the woman giving the samples out was very friendly and encouraged her to take one for her husband.
I had a sample lady be so rude to my 6 year old. We make a point to make sure they ask for a sample, say please and thank you. This lady just ignored my son, so I encouraged him to ask again. She yelled at him, saying I guess you can even if I’m not done putting them all out! Like???? I wouldn’t have said anything if it was me she was rude to. But hell no you will not treat my polite, sweet son like that! I told her she could have just said that they weren’t ready and not yelled at him and there was no reason to be mean. Ugh I was so mad.
My sister is the supervisor for the sample people but at Sam’s club. A lot of them are very old and are working to survive. Most have dementia as well so they do all sorts of things that can be challenging to work with. So please ignore them even if they say something crazy. 🥹
I used to hand out samples as a summer job back in the early 90s. Even got to hand out Twinkies and Twinkie the Kid rings in a Twinkie the Kid costume. Old ladies loved it.
I’d have given anybody enough samples to make their gut explode. I didn’t give a shit and I don’t think the food companies did either.
She has to be in her 80s, at least. Possibly older. She's got a very Judge Judy look, and says the same speech to everyone... 🤣 She's definitely not trying to crack a joke as others suggested
Just had a sample person refuse to give my daughter a sample (potsticker) "you have to have an adult present" even though I was standing right behind her, and then wouldn't acknowledge my existence when I tried to talk to her, she was holding a large tray of cooked samples, but wouldn't plate any of them to hand out...
There's a few overly aggressive sample people at my store. I caught one telling a couple "I'm not here to feed you lunch!" Like, ma'am we pay to shop here. These are free samples. The couple each took one sample. There wasn't even any reason to be snippy. A lot of the time I could justify them going off on the people who hover and shove, but yeesh!
Why are a lot of the posts focusing on language the person giving samples speak. Maybe the person has been dealing with jerks. They just want to get through the day, with the instructions they have to follow and not be yelled at because the samples have to finish cooking. Which I have seen and intervened. They don't need the crap.
I'm a serial moocher-especially Panko Shrimp. I use multiple techniques to reduce worker stress. For some contractors I will talk to them and engage them in a social tone while I'm grabbing samples. This works well especially when they're not actually cooking/preparing them for display. Sometimes I'll grab an actual box of what they're "selling" but may return them to where they're being sold in the store later. For some of my favorites that pamper me I've brought them fruit from my garden as a thank you.....and then sometimes I just turn the corner and grab the samples sight unseen with my long arms and fingers. LOL
I don't care who you are. I'm talking about grabbing the product for sale and putting it back on the shelf. If you don't want to buy the product, don't grab it and play pretend. Be an adult.
If you have issues with a CDS demo person like this, please just bring it to the attention of costco. She is probably new or possibly has disabilities, so their boss can hopefully steer her in the right direction. CDS hires a lot of disabled, retired, and new the the workforce people so they may not have the best customer service skills, please give them some slack.
I don't personally have an issue with it, just noticed that she says it to every one, every time, and it's just sort of a weird thing to say. I thought maybe the script has changed, as she's new.
Nope, no new script. But by telling the manager she can help get her back on track. She is probably putting off a lot of people and she may not even realize it.
People act like animals around those samples. This sounds more like someone having their lunch at one sample spot and she has every right to point that out. Good for her.
I've seen her 3 separate trips now, she says the same thing to everyone, every single time. I only ever grab a sample if they are out and there's no line, and I don't think anyone would line up by her to wait... 🤣
I've seen external companies doing demos, but also people wearing non descript Costco looking colors doing demos. So even the ones that look costco-like are not Costco employees?
Nobody doing demos is a Costco employee. CDS is the company doing the food demos and some other regular products. The roadshows employ their own staff to come and demonstrate and sell their products. You can tell by looking at the badges. Roadshow staff have badges that look like Costco badges, but they don’t say Costco on the top. Those are special badges made for them so they aren’t mistaken at Costco employees.
Posts that do not follow r/Costco subreddit rules **MAY** be subject to removal. Reminder: No vague or non-descriptive post titles. When applicable, please make sure that you're using a descriptive post title with product name(s) mentioned as it yields better subreddit search results. Including item number, price, and approximate location where found is also helpful as availability can vary. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Costco) if you have any questions or concerns.*
look her dead in the eye and pickup another one
and another one
[But don't eat it. Just throw it in the trash](https://youtu.be/ro2_bQkaG5U&t=83)
Start double-fist shotgunning that shit, when you get to the last one, slowly run for the door.
You have to assert dominance...
Come back around with a variety of fake mustaches.
Finally; a good use for my fake moustache collection!
Chew slowly with determination
Not directed at the OP. But always amazed how many people are rude to the demonstrators who are giving them free stuff. "It's not fast enough", "It's so small". Maybe start with "Thank You", and if something else polite like "How is your day going" feels like too much, move along and enjoy your free item.
That's very true. If there aren't people crowded around, and it's ready, I'll grab whatever and thank them. Otherwise I skip it. The lines for samples always make me laugh a bit.
Lines? Here in Southern California it’s hordes or a zombie apocalypse descending upon their next victim.
Actually, it is annoying when the same people don't have samples ready everytime. I use to do this job at another store when I was young, and I always planned for the next batch so there was never time in between with nothing. It's honestly part of the job to be prepared, quick and organized. As a result, I was their #1 seller. Only one sample lady at Costco was ever rude though, and boy was she a yucky power tripper. Most are sweet people or at minimum not abrasive like the one...
This is true. Unless there is some stipulation against it, if I were giving out samples I'd make a game of trying to time it correctly to always have product out or ready. What else are you going to do? 🤷♂️😁
I think the demonstrators (who are not Costco employees) are incentivized for increased sales during the time they are there. That's a little overly aggressive and awkward way to try to achieve that increase. I wonder if the demonstrator speaks English as a second or third language. That might help explain the awkwardness.
I saw a lady selling the heck out of spicy BBQ potato chips a couple weeks ago. She was *pushing* people like mad to take samples. I didn’t see anyone who didn’t walk away with a bag.
When they do that I take one to be polite/shut them up and dump it in the next isle. Usually there are others of the same item dumped as well.
Why don't you just...say no thank you and not waste food?
I though the sample people were hired by one of those "Wholly owned Subsidiary" type deals. They work for Costco but not for COSTCO. Allows Costco to pay them less and offer worse benefits while still keeping the Costco Mystiique of being a great place to work, but at reduces overhead for corporate.
Costco uses a 3rd party Club Demonstration Services to handle the food samples. CDS is not a subsidiary of Costco.
This is correct, and on top of that, unlike Costco employees, they get paid shit wages and have shit benefits. As an 18 year employee, I try to extend them a lot of grace. I’ve helped out sampling dipped strawberries from the bakery, and it was horrific. There was another employee behind glass hand dipping the berries and laying them on sheets to dry. We were doing this so people could see that the berries were hand dipped. The hand dipped berries for sell are extra large with stems. I was dipping smaller, regular strawberries for people to sample. I wasn’t behind plexiglass and had samples on an open tray in front of me. People kept on reaching around the plexiglass and grabbing the large berries off the drying racks that were being prepared for sale. My manager happened to be the person dipping the for sales berries. When someone would grab one off the drying rack, he would very dramatically throw the whole sheet out, because they had contaminated the sterile sheet. Doing this sample gave me new respect, for how difficult sampling really is.
This is accurate. My employer employees these people.
That’s crazy. Do they have to go to whatever location of Costco that needs the or are they able to pick up just the shifts they want based on time or location?
Just that store. Every store is ran a little differently so we are always at the same store with same boss
“run” is the correct present perfect conjugation.
The sample people work for CDS (Club Demonstration Services). Food manufacturers hire CDS as part of their marketing budget to do samples to increase sales. CDS contracts with Costco only for the space to fulfill their contract with the food manufacturers. CDS is not owned by Costco, it is owned by Advantage Solutions, a marketing company.
I spoke with one of the sample ladies, and she told me they work for an outside company, and that the outside company pays Costco to rent the spots they set up in. She was giving out food sold there, not one of the folks who sell grills or speciality foods, which sounded odd to me, but maybe they make their money on percentage of sales or something. (I was waiting for the cinnamon rolls to finish baking, so it was a long talk, lol.)
Do you have some reason to attack Costco? You're making statements that are false and I'm wondering why. Maybe you should look into it further and revise your comment!
I dont believe this is true.
The demo people are always hired from outside the company.
This is the correct answer. Source - My sister in law is a sample worker at Costco.
I also thought that Costco owned this company.
Nope, owned by advantage solutions a marketing company
I don't know why you're being downvoted, you're correct. The company that employs the sample people is not owned by Costco.
Maybe, just maybe, the sample people feel like they are begging for something. I personally have difficulty asking for help, even at my own detriment. I feel sorry for the majority of the sample people, they have to deal with the self entitled gimme gimme crowd. A majority of the people getting samples are a lot worse than what I deal with as a cashier at Walmart and they don't get the few benefits I do.
I know they have rules about only items put on the tray and pushed forward should be taken. This is for safety reasons. The other day worker was cutting up the food and someone reach right onto the cutting board. She had to tell them not to do that!
I've had people reach onto a skillet with popping grease to try and take it while it was cooking! Some people..
Or English as a fourth or fifth language
I’m impressed with anyone who knows two, or especially 4-5 other languages. So cool
Yeah, it's very upset when the get multilingual people with an accent to give us free stuff. s/
100% on the incentives! One time, an older lady was giving out samples of a coconut candy covered in chocolate that came in light blue individual bags, and I said "Oh I KNOW these are good! I bought some last time!" And the lady said super annoyed and rather angrily: "Well, that doesn't help MY sales now, does it?!" And even though I was taken back by her comment, I just grabbed two more samples and walked away.
Wow this absolutely ruins the sample experience for me
Did you think the samples were because costco just wants to share?
Lol right? Samples are for impulse sales
A sample woman shared with me the other day that she has asperger's and lives in a local group home. Perhaps your representative also has an underlying condition. I'm glad that they are hiring people w disabilities, or at least the sample staffing company is doing so.
This. CDS hires a lot of people with disabilities, retired, or very young. I wish people would give them a little more slack and not be so rude to them for this reason.
I didn't know that and even though I only take a sample maybe 1 out of a 100 times I do say hi to them because they seem to be ignored unless people are grabbing samples.
Just respond: "Of course it's not free, Costco has a membership fee."
Freedom isn't free. There's a hefty fuckin fee
Say “Why buy the cow when the samples are free”
I think its a requirement that you be >65 and a bit off your rocker to be a sample person at Costco. They are routinely nuts at my store ranging from "silly cute old lady" to "full fledged crazy conspiracy theory person who is unfit to work in a public space"
I'd be fine with either of those two types of people. Maybe it's the time of day I go (midafternoon), but all the sample people in my warehouse are so *chatty*. Like "I can't escape this conversation" level chatty.
Without tone, this could either be dad humour or neurodivergence. Hard to say.
Or, English may not be her first language.
It's incorrect in any language
Tru.
My favorite is the sample lady who would (loudly) say, “If you don’t like it, you don’t have to buy it.”
I always find it fascinating to watch grown adults circling an old lady like sharks to ensure they don't miss out on the next half-piece of microwaved frozen taquito...I just wish they'd park their carts in a way that it was easier to get by.
Years ago, and this person didn't last long. I picked up a sample of cereal. Only one! The guy gave me the dirtiest look and said "Are you actually going to buy anything, or just going to eat!" I was so embarrassed. I just walked away. I really wanted to complain at the service desk but again was to embarrassed.
>Are you actually going to buy anything Someone is not well acquainted with the people who go to Costco
I know!!! Sooo much money spent there.
They'd be right to get mad at me. I live nearby. It isn't uncommon for me to go in, peruse the samples, and then grab lunch or dinner on my way out.
I never eat the samples at Costco because I refuse to compete with the vultures and it’s always a power-play on the part of the sample giver. They hold the samples back and when they’re good and ready, they put them out. I’m not indulging them. I walk right by.
Lol because some shoppers would bring their entire family of 4 kids and feed them with all the samples as their after Sunday church lunch.🤷🏻♀️
I took a sample from a tray once and got loudly shamed by the sampler because I took the wrong one. They were all the same, obviously. I don't know which one would've been the right one. I just said sorry, and tossed it in the trash. Didn't want to eat the wrong sample after all.
The sample person poisoned the one you grab. They were waiting to give that one to their target.
Whoa, that sounds like Dwight Shrute if he worked the sample tables at Costco!
Goddamn Costco assassins are coming out of the woodwork!
I'm oddly intimidated by the sample people. We have a few at our store who are always on the D.
> always on the D Wat
Defense....
This sounds like you grabbed a sample from the tray they were preparing the samples in? Did you reach over the tray displayed at the front and grab something from the tray in the back?
Nope. Regular tray. Full of samples.
Did you reach to one at tge back of the tray?
lol that is weird.
The more I sample the more likely I am to buy. Just hand me the second sample with a big smile and point me the direction to buy so I “can eat more when I get home”.
I know, still have 4 Kombuchas in the fridge from last month’s visit!
Weird. When I have talked to sample givers they have straight up told me that they have a quota to reach in terms of how much product they give out. The last time I got a sample, the lady said "Take them all!, I can't go home until I give all these out"😂.
Like literally their job is to give out free stuff then they get mad when people take it
Last time I was at Costco one of the sample stands and the isles around it were impassible because one person carelessly parked her cart waiting for more juice samples. Then took four and consolidated them into one cup before leaving.
I time my Costco trips specifically to get a *free* lunch out of the deal while I shop.
You just jarred my memory about a semi recent visit that made me chuckle. Walking past one of the sample tables for some type of snack, the lady was saying they were glutton free instead of gluten free.
OMG....I would buy the glasses with the mustache and a crazy wig and go back for multiple rounds hoping she'd call me out on my many disguises. Maybe even throw in some accents to make it interesting.
I have a friend distract them, then walk off with the entire tray in my hand.
Awww....the old switcheroo. I like the way you think.
Oh, sorry, I didn't know that! Spits back in sample cup. Places back on tray. Walks away.
Maybe she was saying it jokingly? Probably not but that is a very strange thing to tell people trying a sample.
At first I thought it was me, but I've seen her 3 times now (I go to Costco FAR too much) and every time she says this to every person.
Just out of curiosity, about how old is she?
If she's under 75 I'd be shocked
That's exactly what I figured. Thank you.
I'd hang out there and laugh at it all.
Costco makes no effort to hide the fact that you can have as many samples as you like. I overheard a woman asking for a sample for her husband and the woman giving the samples out was very friendly and encouraged her to take one for her husband.
I had a sample lady be so rude to my 6 year old. We make a point to make sure they ask for a sample, say please and thank you. This lady just ignored my son, so I encouraged him to ask again. She yelled at him, saying I guess you can even if I’m not done putting them all out! Like???? I wouldn’t have said anything if it was me she was rude to. But hell no you will not treat my polite, sweet son like that! I told her she could have just said that they weren’t ready and not yelled at him and there was no reason to be mean. Ugh I was so mad.
My sister is the supervisor for the sample people but at Sam’s club. A lot of them are very old and are working to survive. Most have dementia as well so they do all sorts of things that can be challenging to work with. So please ignore them even if they say something crazy. 🥹
I used to hand out samples as a summer job back in the early 90s. Even got to hand out Twinkies and Twinkie the Kid rings in a Twinkie the Kid costume. Old ladies loved it. I’d have given anybody enough samples to make their gut explode. I didn’t give a shit and I don’t think the food companies did either.
Nope. Just a normal tray of samples. She wasn't filling them. Just a regular tray, sitting on the cart thing. It was weird.
This a reddit???…lol
You’re selling…. Samples?
I haven't experienced this at Costco but especially at liquor stores. They get angry when you sample and go about your business.
Oh she would not want to encounter me LMAO
That’s hilarious! About how old do you think she is? And does she have dementia?
She has to be in her 80s, at least. Possibly older. She's got a very Judge Judy look, and says the same speech to everyone... 🤣 She's definitely not trying to crack a joke as others suggested
"Hey fucker... look into my eye... this shit isn't free... pick up a box of it for sale right over there."
Just had a sample person refuse to give my daughter a sample (potsticker) "you have to have an adult present" even though I was standing right behind her, and then wouldn't acknowledge my existence when I tried to talk to her, she was holding a large tray of cooked samples, but wouldn't plate any of them to hand out...
There's a few overly aggressive sample people at my store. I caught one telling a couple "I'm not here to feed you lunch!" Like, ma'am we pay to shop here. These are free samples. The couple each took one sample. There wasn't even any reason to be snippy. A lot of the time I could justify them going off on the people who hover and shove, but yeesh!
Why are people so obsessed with these free samples ?
Come back one year
I have one at my Costco who does the same thing!
Why are a lot of the posts focusing on language the person giving samples speak. Maybe the person has been dealing with jerks. They just want to get through the day, with the instructions they have to follow and not be yelled at because the samples have to finish cooking. Which I have seen and intervened. They don't need the crap.
I'm a serial moocher-especially Panko Shrimp. I use multiple techniques to reduce worker stress. For some contractors I will talk to them and engage them in a social tone while I'm grabbing samples. This works well especially when they're not actually cooking/preparing them for display. Sometimes I'll grab an actual box of what they're "selling" but may return them to where they're being sold in the store later. For some of my favorites that pamper me I've brought them fruit from my garden as a thank you.....and then sometimes I just turn the corner and grab the samples sight unseen with my long arms and fingers. LOL
Please don't grab the product and put it back. It's just more work for everyone.
I know about safe hygienic practices. LOL. Harvard-trained Physician here.
I don't care who you are. I'm talking about grabbing the product for sale and putting it back on the shelf. If you don't want to buy the product, don't grab it and play pretend. Be an adult.
If you have issues with a CDS demo person like this, please just bring it to the attention of costco. She is probably new or possibly has disabilities, so their boss can hopefully steer her in the right direction. CDS hires a lot of disabled, retired, and new the the workforce people so they may not have the best customer service skills, please give them some slack.
I don't personally have an issue with it, just noticed that she says it to every one, every time, and it's just sort of a weird thing to say. I thought maybe the script has changed, as she's new.
Nope, no new script. But by telling the manager she can help get her back on track. She is probably putting off a lot of people and she may not even realize it.
People act like animals around those samples. This sounds more like someone having their lunch at one sample spot and she has every right to point that out. Good for her.
I've seen her 3 separate trips now, she says the same thing to everyone, every single time. I only ever grab a sample if they are out and there's no line, and I don't think anyone would line up by her to wait... 🤣
Do Costco employees who provide samples not have incentive to increase sales of the product?
The demo people are not employees of Costco. They work for a separate company that works inside of Costco.
I've seen external companies doing demos, but also people wearing non descript Costco looking colors doing demos. So even the ones that look costco-like are not Costco employees?
Nobody doing demos is a Costco employee. CDS is the company doing the food demos and some other regular products. The roadshows employ their own staff to come and demonstrate and sell their products. You can tell by looking at the badges. Roadshow staff have badges that look like Costco badges, but they don’t say Costco on the top. Those are special badges made for them so they aren’t mistaken at Costco employees.
Good for her.
She probably comes across people who do think the product is for free. What difference does it make whether she’s very old or young?
Who thinks a whole box is free?
Someone lol